fox car rental reviews is a discount car rental company that operates in over 20 major airports in the United States and in more than 100 locations worldwide. It offers a wide range of vehicles, from economy cars to SUVs, at competitive prices. However, it also has a reputation for poor customer service, hidden fees and low-quality cars. In this blog post, we will review Fox Rent A Car and help you decide whether it is a good option for your next trip.
Pros and Cons of Fox Rent A Car fox car rental reviews
Like any car rental company, Fox Rent A Car has its pros and cons. Here are some of the main ones:
Pros
- Low prices: Fox Rent A Car often has lower rates than other car rental companies, especially if you book online in advance. You can also find coupons and discounts on their website or on third-party platforms like Rentalcars.com or Kayak. fox car rental reviews
- Variety of vehicles: Fox Rent A Car has a large fleet of vehicles, from compact cars to luxury cars, as well as special models like convertibles, sports cars and electric cars. You can choose the vehicle that suits your needs and preferences.
- Loyalty program: Fox Rent A Car has a loyalty program called Fox Rewards, which allows you to earn points for every dollar you spend on car rentals. You can redeem your points for free rentals, gift cards or airline miles. fox car rental reviews
Cons
- Poor customer service: Fox Rent A Car has a lot of negative reviews from customers who complain about rude, unprofessional and unhelpful staff, long wait times at the counter or on the phone, and difficulty resolving issues or disputes. fox car rental reviews
- Hidden fees and charges: Fox Rent A Car may charge you extra fees and charges that are not disclosed upfront or clearly explained in the contract. These may include fees for tolls, fuel, insurance, underage drivers, additional drivers, late returns, airport surcharges and taxes.
- Low-quality cars: Fox Rent A Car may provide you with old, dirty or damaged cars that are not well-maintained or inspected. You may encounter problems with the car’s performance, safety or cleanliness during your rental period.
How to Book a Car with Fox Rent A Car
You can book a car with Fox Rent A Car online, by phone or in person. Here are the steps to follow:
- Online: You can visit the official website of Fox Rent A Car (www.foxrentacar.com) and enter your pick-up and drop-off locations, dates and times. You can also select your preferred vehicle type and any extras you may need. You will then see a list of available cars and prices. You can compare them and choose the best option for you. You will need to provide your personal and payment details and confirm your reservation. You will receive a confirmation email with your booking number and details. fox car rental reviews
- Phone: You can call the toll-free number of Fox Rent A Car (1-800-225-4369) and speak to a customer service representative who will assist you with your booking. You will need to provide the same information as online and pay with your credit card over the phone. You will receive a confirmation email with your booking number and details. fox car rental reviews
- In person: You can visit one of the Fox Rent A Car locations at major airports or cities and book your car at the counter. You will need to show your driver’s license, credit card and reservation number (if you have one). You will then sign the rental agreement and pay for your rental. You will receive a copy of the contract and the keys to your car. fox car rental reviews
What Documents and Insurance You Need to Rent a Car with Fox Rent A Car
To rent a car with Fox Rent A Car, you need to have the following documents and insurance:
- Driver’s license: You need to have a valid driver’s license from your home country that is at least one year old. If your license is not in English or Spanish, you may also need an international driving permit (IDP). You can obtain an IDP from your local automobile association before traveling to the United States.
- Credit card: You need to have a valid credit card in your name that has enough funds to cover the deposit and any potential charges. Some locations may accept debit cards or cash as well, but this is not very common. fox car rental reviews
- Insurance: You need to have adequate insurance coverage for your car rental with Fox Rent A Car. There are three main types of insurance that you can choose from:
- Collision Damage Waiver (CDW): This covers the cost of repairing or replacing the car in case of an accident or theft. However, it does not cover damage to tires, windows or undercarriage, nor does it cover personal injury or liability. CDW usually has an excess amount that you have to pay out of pocket before the insurance kicks in. Fox Rent A Car charges between $11 and $33 per day for CDW, depending on the vehicle type and location1.
- Supplemental Liability Insurance (SLI): This covers the cost of any damage or injury that you cause to other people or property while driving the car. However, it does not cover damage or injury to yourself or your passengers, nor does it cover damage or theft of the car itself. SLI provides coverage up to $1 million, which is higher than the minimum required by law in most states. Fox Rent A Car charges between $10 and $15 per day for SLI, depending on the location2.
- Personal Accident Insurance (PAI): This covers the cost of medical treatment for yourself and your passengers in case of an accident while driving the car. However, it does not cover damage or theft of the car itself. PAI provides coverage up to $2,500 per person for accidental death and up to $3,500 per person for accidental medical expenses. Fox Rent A Car charges between $3 and $5 per day for PAI, depending on the location3.
Some locations may also offer other insurance products, such as Roadside Assistance Program (RSA), which covers the cost of emergency services like towing, jump start, flat tire change, lockout service and fuel delivery; or Mexico Insurance, which covers the car when driving in Mexico. fox car rental reviews
Some of these insurance products may be included in your booking rate or offered as optional extras. You can also use your own insurance policy or credit card benefits to cover your car rental with Fox Rent A Car. However, make sure to check the terms and conditions of your policy or card before relying on them. Some policies or cards may not cover rentals in certain countries or regions, may have lower limits or higher deductibles than what is required by local law or by Fox Rent A Car. fox car rental reviews
How to Avoid Problems and Disputes with Fox Rent A Car
Many customers have reported problems and disputes with Fox Rent A Car, such as being overcharged, receiving low-quality cars, waiting for long hours at the counter or on the phone, or being denied a refund or compensation. To avoid these issues and have a smooth and enjoyable car rental experience with Fox Rent A Car, here are some tips and tricks:
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- Read the fine print: Before booking your car rental with Fox Rent A Car, make sure to read the fine print carefully and understand what is included and excluded in your rate, what are the fees and charges that may apply, what are the cancellation and modification policies, and what are your rights and responsibilities as a renter. fox car rental reviews
- Check your car before driving: Before you drive away with your rental car from Fox Rent A Car, make sure to inspect it carefully for any existing damage or defects. Take photos or videos of any scratches, dents or stains and report them to Fox Rent A Car. This way, you can avoid being held responsible for any damage that you did not cause. fox car rental reviews
- Keep all receipts and documents: During your rental period with Fox Rent A Car, make sure to keep all receipts and documents related to your car rental, such as the rental agreement, the confirmation email, the fuel receipts, the toll receipts and any correspondence with Fox Rent A Car. These may come in handy in case of any dispute or claim. fox car rental reviews
- Contact customer service: If you encounter any problem or issue with your car rental from Fox Rent A Car, contact their customer service as soon as possible and try to resolve it amicably. You can call their toll-free number (1-800-225-4369) or email them at [email protected]. You can also use their online chat feature on their website (www.foxrentacar.com). fox car rental reviews
Write a review: After your rental period with Fox Rent A Car is over,write a review and share your experience with other customers. You can write a review on platforms like Trustpilot, ConsumerAffairs or Rentalcars.com. This way, you can help other travelers make informed decisions and also provide feedback to Fox Rent A Car to improve their service. fox car rental reviews
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Conclusion
Fox Rent A Car is a discount car rental company that offers low prices and a variety of vehicles, but also has a reputation for poor customer service, hidden fees and low-quality cars. To decide whether Fox Rent A Car is a good option for your next trip, you should weigh the pros and cons, compare prices and deals, read the fine print, check your car before driving, keep all receipts and documents, contact customer service if needed and write a review after your rental. By following these tips and tricks, you can avoid problems and disputes with Fox Rent A Car and have a smooth and enjoyable car rental experience. fox car rental reviews
