What Is Sustainable Tourism, And Why Does It Matter?

Sustainable tourism is about traveling responsibly while minimizing negative impacts and maximizing positive ones, and SIXT.VN can help you explore Vietnam sustainably. By choosing sustainable options, you support local communities, preserve cultural heritage, and protect the environment. Let’s explore eco-friendly travel, responsible travel choices, and the benefits of sustainable tourism practices for your next Vietnam adventure.

1. What Exactly is Sustainable Tourism?

Sustainable tourism is an approach to travel that aims to minimize negative impacts and maximize positive contributions to the environment, local communities, and economies. According to the UN Environment Program (UNEP) and UN World Tourism Organization (UNWTO), sustainable tourism takes full account of its current and future economic, social, and environmental impacts, addressing the needs of visitors, the industry, the environment, and host communities. In simpler terms, it’s about making travel choices that ensure a destination remains vibrant and enjoyable for generations to come.

• Economic Impacts: Generating income for local businesses and creating jobs.
• Social Impacts: Respecting and preserving local cultures and traditions.
• Environmental Impacts: Protecting natural resources and biodiversity.

1.1. The Core Principles of Sustainable Tourism

Sustainable tourism revolves around several core principles that guide its implementation. These principles include minimizing environmental impact, supporting local economies, respecting local culture, and engaging in responsible travel practices.

• Environmental Preservation: Reducing carbon footprint, conserving resources, and protecting ecosystems.
• Economic Benefits: Ensuring tourism revenue benefits local communities through fair wages and local sourcing.
• Cultural Respect: Honoring and preserving the cultural heritage and traditions of the host community.
• Responsible Travel: Encouraging travelers to make informed and ethical choices during their trips.

For example, staying at locally-owned guesthouses in Hanoi can contribute directly to the local economy. According to a study by the Vietnam National Administration of Tourism, sustainable tourism practices can increase local revenue by up to 30%.

1.2. Sustainable Tourism vs. Ecotourism: Understanding the Difference

While the terms “sustainable tourism” and “ecotourism” are often used interchangeably, they are not the same. Ecotourism is a subset of sustainable tourism that specifically focuses on travel to natural areas. Ecotourism aims to conserve the environment and improve the well-being of local people. Sustainable tourism, on the other hand, is a broader concept that applies to all types of tourism, including urban and cultural tourism.

1.3. Responsible Travel: Your Role in Sustainable Tourism

Responsible travel involves making conscious choices to minimize negative impacts and maximize positive contributions while traveling. This includes respecting local cultures, supporting local businesses, and being mindful of the environment. As a responsible traveler, you can make a significant difference in promoting sustainable tourism practices.

• Respecting Local Culture: Dress modestly, learn a few phrases in the local language, and be mindful of local customs.
• Supporting Local Businesses: Eat at local restaurants, shop at local markets, and stay at locally-owned accommodations.
• Being Environmentally Conscious: Reduce waste, conserve water and energy, and choose eco-friendly transportation options.

For instance, when visiting Hanoi’s Old Quarter, consider purchasing souvenirs from local artisans instead of mass-produced items. This supports the local economy and helps preserve traditional crafts. According to TripAdvisor, travelers who engage in responsible travel practices report a more authentic and enriching travel experience.

2. Why is Sustainable Tourism Important?

Sustainable tourism is crucial for preserving the environment, supporting local communities, and ensuring the long-term viability of the tourism industry. By adopting sustainable practices, we can protect natural resources, promote cultural heritage, and create economic opportunities for local people. This approach ensures that future generations can enjoy the same benefits of travel and tourism.

2.1. Environmental Benefits of Sustainable Tourism

Sustainable tourism practices can significantly reduce the environmental impact of travel. This includes conserving natural resources, reducing pollution, and protecting biodiversity. By choosing eco-friendly options, travelers can help preserve the natural beauty of destinations like Vietnam for future generations.

• Conserving Natural Resources: Reducing water and energy consumption through sustainable accommodations.
• Reducing Pollution: Using public transportation, biking, or walking instead of driving.
• Protecting Biodiversity: Supporting conservation efforts and avoiding activities that harm wildlife.

For example, eco-lodges in destinations like Sapa often implement water conservation measures and use renewable energy sources. According to the World Wildlife Fund, sustainable tourism can play a vital role in protecting endangered species and their habitats.

2.2. Economic Benefits of Sustainable Tourism

Sustainable tourism can create economic opportunities for local communities by supporting local businesses and creating jobs. By ensuring that tourism revenue benefits local people, we can help reduce poverty and promote economic development. This approach can also lead to more resilient and diverse local economies.

• Supporting Local Businesses: Purchasing goods and services from local vendors and artisans.
• Creating Jobs: Promoting tourism-related employment opportunities for local residents.
• Promoting Economic Development: Investing in sustainable tourism infrastructure and initiatives.

For instance, community-based tourism initiatives in the Mekong Delta provide local residents with opportunities to earn income through guiding, accommodation, and handicraft sales. The Vietnam National Administration of Tourism reports that community-based tourism can increase household income by up to 40% in participating communities.

2.3. Social and Cultural Benefits of Sustainable Tourism

Sustainable tourism helps preserve and promote local cultures and traditions. By respecting local customs and engaging with local communities, travelers can gain a deeper understanding of the destination and its people. This approach fosters cultural exchange and helps maintain the authenticity of local cultures.

• Preserving Local Cultures: Supporting cultural events and festivals, and respecting local traditions.
• Promoting Cultural Exchange: Engaging with local communities through homestays and cultural tours.
• Maintaining Authenticity: Avoiding activities that exploit or commodify local cultures.

For example, visiting traditional villages in the Ha Giang province allows travelers to learn about the unique cultures of the local ethnic minority groups. UNESCO emphasizes the importance of sustainable tourism in preserving cultural heritage sites and traditions around the world.

Traditional Vietnamese village

3. How to Practice Sustainable Tourism in Vietnam with SIXT.VN

Vietnam offers numerous opportunities for sustainable tourism, and SIXT.VN is here to help you make responsible choices. From eco-friendly transportation options to sustainable accommodations and tours, you can explore Vietnam while minimizing your impact and supporting local communities.

3.1. Eco-Friendly Transportation Options with SIXT.VN

Choosing eco-friendly transportation options is a key aspect of sustainable tourism. SIXT.VN offers a variety of transportation services that can help you reduce your carbon footprint while exploring Vietnam.

• Electric Vehicles: Consider renting an electric car for your travels within Hanoi.
• Hybrid Vehicles: Opt for a hybrid car for longer journeys to reduce fuel consumption.
• Public Transportation: Utilize Hanoi’s public transportation system, including buses and the metro, to minimize emissions.
• Bicycle Rentals: Explore Hanoi’s Old Quarter and other areas by renting a bicycle, promoting a healthy and eco-friendly way to travel.

According to a study by the International Council on Clean Transportation, electric vehicles produce significantly fewer emissions than gasoline-powered cars. By choosing eco-friendly transportation options with SIXT.VN, you can contribute to cleaner air and a healthier environment in Vietnam.

3.2. Sustainable Accommodations in Hanoi with SIXT.VN

Choosing sustainable accommodations is another important step in practicing sustainable tourism. SIXT.VN can help you find eco-friendly hotels and guesthouses in Hanoi that are committed to reducing their environmental impact.

• Eco-Certified Hotels: Look for hotels with recognized eco-certifications, such as Green Key or EarthCheck.
• Locally-Owned Guesthouses: Support local economies by staying at family-run guesthouses that prioritize sustainability.
• Energy and Water Conservation: Choose accommodations that implement energy and water conservation measures.
• Waste Reduction Programs: Opt for hotels that have waste reduction and recycling programs in place.

For example, some hotels in Hanoi use solar panels for energy and have water-saving fixtures in their bathrooms. Booking.com reports that sustainable accommodations are becoming increasingly popular among travelers, with many seeking eco-friendly options for their trips.

3.3. Sustainable Tours and Activities with SIXT.VN

Engaging in sustainable tours and activities allows you to explore Vietnam while supporting local communities and preserving cultural heritage. SIXT.VN offers a variety of tours and activities that are designed to minimize negative impacts and maximize positive contributions.

• Community-Based Tourism: Participate in tours that directly benefit local communities, such as village visits and homestays.
• Eco-Tours: Join nature-based tours that focus on conservation and education, such as hiking in national parks.
• Cultural Tours: Explore cultural heritage sites and learn about local traditions with knowledgeable guides.
• Responsible Wildlife Encounters: Avoid activities that exploit or harm wildlife, and support ethical wildlife tourism.

For instance, you can visit the Mai Chau valley and stay in a traditional stilt house with a local family, learning about their culture and way of life. According to the Adventure Travel Trade Association, sustainable tours provide travelers with more authentic and meaningful experiences while contributing to the well-being of local communities.

4. Top Destinations for Sustainable Tourism in Vietnam

Vietnam boasts several destinations that are ideal for sustainable tourism, offering a blend of natural beauty, cultural heritage, and community-based initiatives. These destinations provide opportunities for travelers to engage in responsible and eco-friendly experiences.

4.1. Sapa: Trekking and Community-Based Tourism

Sapa, located in the northern highlands of Vietnam, is renowned for its stunning landscapes and vibrant ethnic minority cultures. Sustainable tourism initiatives in Sapa focus on community-based tourism and responsible trekking practices.

• Community-Based Homestays: Stay in traditional homes with local families, learning about their customs and way of life.
• Responsible Trekking: Hire local guides and follow designated trails to minimize environmental impact.
• Supporting Local Businesses: Purchase handicrafts and souvenirs from local artisans.
• Respecting Local Culture: Dress modestly and be mindful of local customs and traditions.

For example, you can trek through the Muong Hoa valley and visit villages of the Hmong and Dao ethnic groups, staying overnight in their homes. A report by the SNV Netherlands Development Organisation highlights the positive impact of community-based tourism on the livelihoods of ethnic minority communities in Sapa.

4.2. Hoi An: Cultural Heritage and Eco-Friendly Initiatives

Hoi An, a UNESCO World Heritage site, is a charming ancient town known for its well-preserved architecture and rich cultural heritage. Sustainable tourism initiatives in Hoi An focus on preserving the town’s cultural heritage and promoting eco-friendly practices.

• Preserving Historic Buildings: Support efforts to restore and maintain historic buildings and sites.
• Eco-Friendly Transportation: Use bicycles or electric vehicles to explore the town and reduce pollution.
• Sustainable Craft Workshops: Participate in workshops that teach traditional crafts and support local artisans.
• Responsible Shopping: Purchase locally-made products and souvenirs from ethical vendors.

For instance, you can take a cooking class that uses locally-sourced ingredients and supports local farmers. UNESCO emphasizes the importance of sustainable tourism in preserving the cultural heritage of Hoi An for future generations.

4.3. Mekong Delta: Ecotourism and River Conservation

The Mekong Delta, a vast network of rivers, canals, and rice paddies, offers unique opportunities for ecotourism and river conservation. Sustainable tourism initiatives in the Mekong Delta focus on protecting the region’s natural resources and supporting local communities.

• Ecotourism Boat Tours: Take boat tours that minimize environmental impact and support local boat operators.
• Visiting Floating Markets: Explore the vibrant floating markets and purchase goods from local vendors.
• Staying in Eco-Lodges: Choose accommodations that implement sustainable practices and support local communities.
• Participating in River Clean-Up Programs: Join initiatives to clean up the rivers and canals and protect the region’s biodiversity.

For example, you can visit the Tra Su cajuput forest, a protected area that showcases the region’s rich biodiversity. The Mekong River Commission highlights the importance of sustainable tourism in protecting the Mekong Delta’s natural resources and supporting the livelihoods of local communities.

5. The Role of Technology in Promoting Sustainable Tourism

Technology plays a crucial role in promoting sustainable tourism by providing travelers with information, tools, and resources to make responsible choices. From booking sustainable accommodations to finding eco-friendly transportation options, technology can empower travelers to minimize their impact and support local communities.

5.1. Sustainable Travel Apps and Platforms

Several apps and platforms are available to help travelers plan and book sustainable trips. These tools provide information on eco-friendly accommodations, transportation options, and activities, making it easier to make responsible choices.

• BookDifferent: A platform that allows you to search for and book sustainable hotels.
• Green Globe: A certification program for sustainable tourism businesses, with a directory of certified properties.
• EcoBnB: A platform that lists eco-friendly accommodations and experiences.
• Local Alike: A platform that connects travelers with local hosts for authentic experiences.

These apps and platforms provide travelers with valuable information and resources to make informed decisions and support sustainable tourism initiatives.

5.2. Using Social Media for Sustainable Travel

Social media can be a powerful tool for promoting sustainable tourism by raising awareness, sharing information, and connecting travelers with local communities. By using social media responsibly, you can inspire others to make sustainable choices and support ethical travel practices.

• Sharing Sustainable Travel Tips: Post tips and advice on how to travel sustainably, such as using public transportation, supporting local businesses, and respecting local culture.
• Highlighting Sustainable Destinations and Businesses: Share photos and stories of sustainable destinations and businesses, showcasing their efforts to protect the environment and support local communities.
• Engaging with Local Communities: Connect with local communities and learn about their culture and traditions through social media.
• Using Hashtags: Use relevant hashtags, such as #SustainableTourism, #EcoTravel, and #ResponsibleTravel, to reach a wider audience and promote sustainable travel practices.

For example, you can share photos of your visit to a community-based tourism project in Sapa, highlighting the positive impact it has on the local community. Social media platforms like Instagram and Facebook can be powerful tools for promoting sustainable tourism and inspiring others to make responsible travel choices.

5.3. Online Resources for Sustainable Tourism Information

Numerous online resources provide valuable information on sustainable tourism, including tips, guides, and research reports. These resources can help you stay informed and make responsible choices when planning your trips.

• Global Sustainable Tourism Council (GSTC): A global organization that sets standards for sustainable tourism and provides resources for businesses and travelers.
• Sustainable Travel International (STI): A non-profit organization that promotes sustainable tourism through education, research, and advocacy.
• Tourism Concern: A UK-based organization that campaigns for ethical and fair tourism practices.
• World Wildlife Fund (WWF): An organization that works to protect endangered species and their habitats, and promotes sustainable tourism as a tool for conservation.

These online resources provide a wealth of information on sustainable tourism, helping you stay informed and make responsible choices when planning your trips.

6. Challenges and Solutions for Sustainable Tourism in Vietnam

While Vietnam has made significant progress in promoting sustainable tourism, several challenges remain. Addressing these challenges requires collaboration between government, businesses, local communities, and travelers.

6.1. Overcoming Infrastructure Limitations

One of the main challenges for sustainable tourism in Vietnam is the limited infrastructure in some areas. This includes inadequate transportation, waste management, and water treatment facilities.

• Investing in Sustainable Infrastructure: The government should invest in sustainable infrastructure, such as eco-friendly transportation options, renewable energy sources, and waste management facilities.
• Promoting Eco-Friendly Construction: Encourage the use of eco-friendly building materials and construction practices in tourism developments.
• Implementing Waste Reduction Programs: Implement waste reduction and recycling programs in tourism destinations.
• Conserving Water Resources: Promote water conservation measures in hotels and other tourism establishments.

For example, the government could invest in electric vehicle charging stations in popular tourist destinations to encourage the use of eco-friendly transportation.

6.2. Addressing Environmental Degradation

Environmental degradation, such as pollution and deforestation, is a significant threat to sustainable tourism in Vietnam. Addressing this challenge requires stronger environmental regulations and conservation efforts.

• Strengthening Environmental Regulations: The government should strengthen environmental regulations and enforce them effectively.
• Protecting Natural Resources: Implement measures to protect natural resources, such as forests, rivers, and coastal areas.
• Promoting Ecotourism: Encourage ecotourism activities that focus on conservation and education.
• Supporting Conservation Efforts: Support conservation organizations and initiatives that work to protect Vietnam’s biodiversity.

For instance, the government could expand protected areas and implement stricter regulations on logging and mining activities.

6.3. Balancing Economic Growth with Sustainability

Balancing economic growth with sustainability is a key challenge for sustainable tourism in Vietnam. Ensuring that tourism revenue benefits local communities and does not come at the expense of the environment or cultural heritage requires careful planning and management.

• Promoting Community-Based Tourism: Encourage tourism projects that are owned and managed by local communities.
• Supporting Local Businesses: Prioritize local businesses when sourcing goods and services for tourism establishments.
• Investing in Education and Training: Provide education and training opportunities for local people to participate in the tourism industry.
• Ensuring Fair Wages and Working Conditions: Enforce fair wages and working conditions for tourism employees.

For example, the government could provide financial support and training to local communities to develop and manage their own tourism projects.

7. Sustainable Tourism and the Future of Travel in Vietnam

Sustainable tourism is not just a trend; it is the future of travel in Vietnam. As more travelers become aware of the importance of responsible tourism, the demand for sustainable experiences will continue to grow. By embracing sustainable practices, Vietnam can ensure that its tourism industry remains vibrant and beneficial for generations to come.

7.1. Trends in Sustainable Tourism

Several trends are shaping the future of sustainable tourism, including a growing demand for authentic experiences, a focus on responsible travel practices, and the use of technology to promote sustainability.

• Authentic Experiences: Travelers are increasingly seeking authentic experiences that allow them to connect with local cultures and communities.
• Responsible Travel Practices: Travelers are becoming more aware of the environmental and social impacts of their travel choices and are seeking ways to minimize their impact.
• Technology: Technology is playing a growing role in promoting sustainable tourism, with apps and platforms that help travelers find eco-friendly accommodations, transportation options, and activities.
• Regenerative Tourism: Regenerative tourism goes beyond sustainability by aiming to restore and improve the environment and local communities.

These trends indicate a growing commitment to sustainable tourism and a desire for more meaningful and responsible travel experiences.

7.2. The Role of Government and Policy

Government policies and regulations play a crucial role in promoting sustainable tourism. By implementing policies that support sustainable practices, the government can create a framework for responsible tourism development.

• Sustainable Tourism Master Plans: Develop master plans that integrate sustainable tourism principles into tourism development.
• Incentives for Sustainable Businesses: Provide incentives for businesses that adopt sustainable practices, such as tax breaks or subsidies.
• Regulations on Environmental Protection: Implement regulations to protect natural resources and prevent pollution.
• Certification Programs: Support certification programs that recognize and promote sustainable tourism businesses.

For example, the government could implement a carbon tax on tourism activities to encourage businesses and travelers to reduce their carbon footprint.

7.3. Empowering Local Communities

Empowering local communities is essential for ensuring the long-term sustainability of tourism. By involving local communities in tourism planning and management, we can ensure that tourism revenue benefits local people and that their voices are heard.

• Community-Based Tourism Projects: Support tourism projects that are owned and managed by local communities.
• Training and Education: Provide training and education opportunities for local people to participate in the tourism industry.
• Fair Wages and Working Conditions: Enforce fair wages and working conditions for tourism employees.
• Community Consultation: Consult with local communities on tourism development plans and ensure that their concerns are addressed.

For instance, the government could establish a community tourism fund to provide financial support and training to local communities to develop and manage their own tourism projects.

8. Practical Tips for Sustainable Travel in Vietnam

To make your trip to Vietnam more sustainable, here are some practical tips you can follow:

8.1. Before You Go

• Research: Learn about the local culture, customs, and environmental issues in Vietnam.
• Pack Light: Packing light reduces fuel consumption on flights and minimizes your environmental impact.
• Choose Sustainable Accommodation: Book eco-certified hotels or locally-owned guesthouses.
• Plan Your Transportation: Research public transportation options and consider renting a bicycle or electric vehicle.

8.2. During Your Trip

• Respect Local Culture: Dress modestly, learn a few phrases in the local language, and be mindful of local customs.
• Support Local Businesses: Eat at local restaurants, shop at local markets, and purchase locally-made products.
• Reduce Waste: Avoid single-use plastics, bring your own reusable water bottle and shopping bag, and dispose of waste responsibly.
• Conserve Water and Energy: Turn off lights and air conditioning when you leave your hotel room, and use water sparingly.
• Choose Sustainable Activities: Participate in eco-tours, visit community-based tourism projects, and avoid activities that exploit or harm wildlife.
• Offset Your Carbon Footprint: Consider purchasing carbon offsets to compensate for the emissions generated by your flights and other travel activities.

8.3. After Your Trip

• Share Your Experiences: Share your sustainable travel experiences on social media to inspire others to make responsible choices.
• Support Sustainable Tourism Organizations: Donate to organizations that promote sustainable tourism in Vietnam.
• Continue to Learn: Stay informed about sustainable tourism issues and continue to make responsible choices in your everyday life.

9. How SIXT.VN Supports Sustainable Tourism

At SIXT.VN, we are committed to promoting sustainable tourism in Vietnam. We offer a range of services that can help you travel responsibly and minimize your impact on the environment and local communities.

9.1. Our Commitment to Sustainability

We are dedicated to reducing our environmental footprint and supporting sustainable practices in our operations.

• Eco-Friendly Vehicle Options: We offer a range of eco-friendly vehicle options, including electric and hybrid cars, to help you reduce your carbon emissions.
• Sustainable Business Practices: We implement sustainable business practices in our offices and operations, such as reducing waste, conserving energy, and supporting local communities.
• Partnerships with Sustainable Tourism Organizations: We partner with sustainable tourism organizations to promote responsible travel practices and support conservation efforts.

9.2. Services That Promote Sustainable Tourism

Our services are designed to help you travel sustainably and responsibly in Vietnam.

• Eco-Friendly Transportation: We offer a range of eco-friendly transportation options, including electric and hybrid cars, bicycle rentals, and public transportation assistance.
• Sustainable Accommodation Recommendations: We provide recommendations for eco-certified hotels and locally-owned guesthouses that are committed to sustainability.
• Sustainable Tour and Activity Options: We offer a variety of sustainable tour and activity options, including community-based tourism projects, eco-tours, and cultural tours.
• Carbon Offset Programs: We offer carbon offset programs that allow you to compensate for the emissions generated by your flights and other travel activities.

9.3. Encouraging Travelers to Make Sustainable Choices

We encourage travelers to make sustainable choices by providing information, resources, and incentives to travel responsibly.

• Sustainable Travel Guides: We provide sustainable travel guides that offer tips and advice on how to travel sustainably in Vietnam.
• Discounts for Eco-Friendly Options: We offer discounts for eco-friendly vehicle rentals and sustainable tour and activity options.
• Educational Resources: We provide educational resources on sustainable tourism issues and responsible travel practices.
• Partnerships with Local Communities: We partner with local communities to promote sustainable tourism projects and support local livelihoods.

By choosing SIXT.VN for your travel needs in Vietnam, you can be confident that you are supporting sustainable tourism and contributing to a brighter future for the country and its people.

10. FAQs About Sustainable Tourism in Vietnam

Here are some frequently asked questions about sustainable tourism in Vietnam:

10.1. What is the definition of sustainable tourism?

Sustainable tourism is defined as tourism that takes full account of its current and future economic, social, and environmental impacts, addressing the needs of visitors, the industry, the environment, and host communities.

10.2. How does sustainable tourism benefit local communities in Vietnam?

Sustainable tourism can benefit local communities by creating economic opportunities, supporting local businesses, preserving cultural heritage, and promoting community development.

10.3. What are some examples of sustainable accommodations in Vietnam?

Examples of sustainable accommodations in Vietnam include eco-certified hotels, locally-owned guesthouses, and homestays in traditional villages.

10.4. What are some eco-friendly transportation options for traveling in Vietnam?

Eco-friendly transportation options for traveling in Vietnam include electric vehicles, hybrid cars, bicycles, public transportation, and walking.

10.5. How can I reduce my environmental impact while traveling in Vietnam?

You can reduce your environmental impact by choosing sustainable accommodations, using eco-friendly transportation options, reducing waste, conserving water and energy, and participating in sustainable activities.

10.6. What are some popular destinations for sustainable tourism in Vietnam?

Popular destinations for sustainable tourism in Vietnam include Sapa, Hoi An, and the Mekong Delta.

10.7. How can I support local businesses while traveling in Vietnam?

You can support local businesses by eating at local restaurants, shopping at local markets, purchasing locally-made products, and staying at locally-owned accommodations.

10.8. What is the role of technology in promoting sustainable tourism?

Technology can promote sustainable tourism by providing travelers with information, tools, and resources to make responsible choices, such as booking sustainable accommodations and finding eco-friendly transportation options.

10.9. What are some challenges for sustainable tourism in Vietnam?

Challenges for sustainable tourism in Vietnam include overcoming infrastructure limitations, addressing environmental degradation, and balancing economic growth with sustainability.

10.10. How can SIXT.VN help me travel sustainably in Vietnam?

SIXT.VN offers a range of services that can help you travel sustainably, including eco-friendly transportation options, sustainable accommodation recommendations, sustainable tour and activity options, and carbon offset programs.

SIXT.VN is your reliable partner for exploring Vietnam responsibly. Contact us today to plan your sustainable adventure! Address: 260 Cau Giay, Hanoi, Vietnam. Hotline/Whatsapp: +84 986 244 358. Website: SIXT.VN.