What Is A Hospitality And Tourism Job Like At Disney?

Embarking on a journey into hospitality and tourism at Disney is an exciting prospect! SIXT.VN is here to guide you through what this entails, especially if you’re dreaming of a trip to beautiful Vietnam. From magical guest experiences to operational roles, explore the diverse opportunities within Disney’s realm and how SIXT.VN can enhance your travel adventures with reliable transport solutions, luxury accommodations, and unforgettable tours.

1. What Does Hospitality And Tourism At Disney Entail?

Hospitality and tourism at Disney involve creating memorable experiences for guests through various roles in lodging, food service, entertainment, and transportation. Disney’s hospitality sector focuses on delivering exceptional guest service, managing resort operations, and ensuring customer satisfaction. Meanwhile, the tourism aspect covers planning and organizing recreational travel and activities for guests, making every visit magical.

• Guest Experience: Creating magical and memorable experiences for every guest.
• Operational Roles: Managing daily operations in resorts, parks, and entertainment venues.
• Customer Satisfaction: Ensuring every guest leaves with a smile and a desire to return.

1.1. What Are The Main Responsibilities In Hospitality And Tourism At Disney?

Main responsibilities include managing guest relations, overseeing lodging and accommodation services, organizing recreational activities, and ensuring adherence to Disney’s quality standards. Roles range from front desk staff and hotel managers to park guides and event planners, all focused on delivering the Disney experience.

• Guest Relations: Addressing guest inquiries and resolving any issues promptly.
• Lodging Management: Ensuring accommodations meet Disney’s high standards.
• Recreational Activities: Planning and executing engaging activities for guests of all ages.
• Quality Assurance: Upholding Disney’s renowned quality in every aspect of the guest experience.

1.2. What Skills Are Required For Hospitality And Tourism Roles At Disney?

Key skills include excellent communication, customer service, problem-solving, and adaptability. Disney values teamwork, creativity, and a passion for creating magical experiences. Knowledge of hospitality management, tourism principles, and event planning is also beneficial.

• Communication: Interacting effectively with guests and team members.
• Customer Service: Providing exceptional service to meet and exceed guest expectations.
• Problem-Solving: Addressing issues quickly and efficiently to maintain guest satisfaction.
• Teamwork: Collaborating with colleagues to deliver seamless experiences.
• Creativity: Developing innovative solutions to enhance guest engagement.
• Adaptability: Thriving in a dynamic, fast-paced environment.

1.3. What Educational Background Is Beneficial For Pursuing A Career In Hospitality And Tourism At Disney?

A degree in hospitality management, tourism, or a related field is highly beneficial. Coursework in business administration, marketing, and event planning can also provide a strong foundation. Internships and practical experience in the hospitality industry are invaluable.

• Hospitality Management Degree: Provides a comprehensive understanding of hotel and resort operations.
• Tourism Degree: Focuses on travel planning, destination management, and cultural tourism.
• Business Administration: Offers skills in management, finance, and strategic planning.
• Marketing: Helps in promoting tourism destinations and hospitality services.
• Event Planning: Develops expertise in organizing and executing events and recreational activities.
• Internships: Provide hands-on experience and industry connections.

2. What Are The Different Job Opportunities In Hospitality And Tourism At Disney?

Disney offers a wide array of job opportunities, from entry-level positions to managerial roles. These include front desk clerks, chefs, event coordinators, park guides, hotel managers, and customer service representatives. Each role plays a crucial part in ensuring the smooth operation of Disney’s resorts and parks.

• Front Desk Clerks: Manage guest check-ins and provide information.
• Chefs: Create culinary experiences in Disney’s restaurants.
• Event Coordinators: Plan and execute special events and celebrations.
• Park Guides: Lead tours and provide insights into Disney’s attractions.
• Hotel Managers: Oversee hotel operations and guest satisfaction.
• Customer Service Representatives: Address guest inquiries and resolve issues.

2.1. What Entry-Level Positions Are Available At Disney’s Hospitality And Tourism Sector?

Entry-level positions include roles such as guest service attendants, housekeeping staff, restaurant servers, and park greeters. These positions offer opportunities to learn the fundamentals of hospitality and customer service while immersing oneself in Disney’s unique culture.

• Guest Service Attendants: Assist guests with inquiries and provide directions.
• Housekeeping Staff: Maintain cleanliness and order in guest accommodations.
• Restaurant Servers: Provide dining service in Disney’s restaurants.
• Park Greeters: Welcome guests and provide park information.

2.2. How Can Someone Advance Their Career In Hospitality And Tourism At Disney?

Career advancement can be achieved through demonstrating excellent performance, pursuing additional training, and seeking out promotional opportunities. Disney encourages internal growth and offers various development programs to help employees advance in their careers.

• Performance Excellence: Consistently exceeding job expectations.
• Additional Training: Participating in professional development courses and workshops.
• Promotional Opportunities: Applying for higher-level positions within Disney.
• Internal Growth: Leveraging Disney’s focus on employee development and advancement.

2.3. What Are The Benefits Of Working In Hospitality And Tourism At Disney?

Benefits include competitive salaries, comprehensive health insurance, employee discounts on Disney products and services, and the opportunity to work in a fun and engaging environment. Disney also offers career development programs and opportunities for advancement.

• Competitive Salaries: Fair compensation for job roles.
• Health Insurance: Comprehensive coverage for medical, dental, and vision care.
• Employee Discounts: Discounts on park tickets, merchandise, and resort stays.
• Fun Environment: Working in a positive and engaging atmosphere.
• Career Development: Opportunities for training, skill enhancement, and career advancement.

3. How Does Disney Integrate Hospitality And Tourism Into Its Theme Parks?

Disney’s theme parks are designed to provide immersive experiences through detailed theming, exceptional customer service, and a wide range of attractions and entertainment. Every aspect of the park, from the landscaping to the character interactions, is carefully crafted to enhance the guest experience.

• Theming: Creating immersive environments that transport guests to different worlds.
• Customer Service: Providing personalized and attentive service at every touchpoint.
• Attractions and Entertainment: Offering a variety of rides, shows, and activities for all ages.

3.1. What Role Does Customer Service Play In Disney’s Hospitality And Tourism Strategy?

Customer service is at the heart of Disney’s hospitality and tourism strategy. Disney cast members are trained to go above and beyond to meet guest needs and create magical moments. This commitment to service excellence is what sets Disney apart from other theme parks and resorts.

• Cast Member Training: Ensuring employees are equipped to provide exceptional service.
• Magical Moments: Creating unexpected moments of joy and delight for guests.
• Service Excellence: Striving to exceed guest expectations at every opportunity.

3.2. How Does Disney Use Technology To Enhance The Guest Experience?

Disney uses technology to streamline operations, personalize the guest experience, and enhance convenience. The My Disney Experience app allows guests to book dining reservations, view wait times for attractions, and customize their park itinerary. FastPass+ and MagicBands further enhance the park experience by allowing guests to skip the lines and make cashless purchases.

• My Disney Experience App: Providing a centralized platform for planning and managing park visits.
• FastPass+: Allowing guests to reserve times for attractions and skip the lines.
• MagicBands: Enabling cashless purchases, park access, and personalized experiences.

3.3. What Are Some Examples Of Unique Hospitality Experiences Offered At Disney Parks And Resorts?

Unique experiences include character dining, behind-the-scenes tours, and exclusive resort amenities. Character dining allows guests to dine with their favorite Disney characters, while behind-the-scenes tours provide insights into the making of Disney magic. Exclusive resort amenities, such as private pools and concierge services, offer a luxurious and personalized stay.

• Character Dining: Dining with beloved Disney characters in themed restaurants.
• Behind-the-Scenes Tours: Exploring the inner workings of Disney’s parks and attractions.
• Exclusive Resort Amenities: Offering premium services and facilities for a luxurious stay.

4. What Are The Challenges In Managing Hospitality And Tourism At A Large Scale Like Disney?

Managing hospitality and tourism at Disney’s scale presents several challenges, including maintaining consistent quality, managing large crowds, and adapting to changing guest expectations. Disney must also navigate economic fluctuations and ensure the safety and security of its guests and employees.

• Maintaining Quality: Ensuring consistent excellence across all parks, resorts, and services.
• Crowd Management: Effectively managing large volumes of visitors to minimize wait times and congestion.
• Adapting to Expectations: Evolving offerings and services to meet changing guest preferences.
• Economic Fluctuations: Navigating economic downturns and market volatility.
• Safety and Security: Ensuring the safety and well-being of guests and employees.

4.1. How Does Disney Ensure Consistent Quality Across Its Hospitality And Tourism Operations?

Disney ensures consistent quality through rigorous training programs, detailed operating procedures, and continuous monitoring and evaluation. Regular inspections and guest feedback help identify areas for improvement and ensure that Disney standards are consistently met.

• Training Programs: Equipping cast members with the skills and knowledge to deliver exceptional service.
• Operating Procedures: Standardizing processes to ensure consistency in service delivery.
• Monitoring and Evaluation: Regularly assessing performance and identifying areas for improvement.
• Guest Feedback: Using guest input to enhance services and address any concerns.

4.2. What Strategies Does Disney Use To Manage Large Crowds Effectively?

Disney employs various strategies to manage crowds, including timed entry systems, virtual queues, and strategically placed entertainment and attractions. The My Disney Experience app helps guests plan their day and avoid peak times, while cast members are trained to manage crowd flow and minimize congestion.

• Timed Entry Systems: Regulating park entry to manage capacity and flow.
• Virtual Queues: Allowing guests to reserve a spot in line for popular attractions.
• Strategic Entertainment: Distributing entertainment throughout the park to分散 crowd تجمع.
• My Disney Experience App: Providing tools for guests to plan their day and avoid peak times.

4.3. How Does Disney Adapt To Changing Trends And Guest Expectations In Hospitality And Tourism?

Disney stays ahead of trends by continuously innovating and investing in new technologies, attractions, and experiences. Guest feedback and market research inform decisions about new offerings and improvements to existing services. Disney also embraces sustainability and inclusivity to appeal to a diverse range of guests.

• Continuous Innovation: Regularly introducing new attractions and experiences to keep offerings fresh.
• Guest Feedback: Actively seeking and responding to guest input to enhance services.
• Market Research: Staying informed about emerging trends and guest preferences.
• Sustainability: Implementing eco-friendly practices to minimize environmental impact.
• Inclusivity: Ensuring that parks and services are welcoming and accessible to all guests.

5. What Is The Impact Of Technology On Hospitality And Tourism At Disney?

Technology has revolutionized hospitality and tourism at Disney, enhancing the guest experience, streamlining operations, and enabling personalized services. From online booking systems to mobile apps and interactive attractions, technology plays a central role in creating the Disney magic.

• Enhanced Guest Experience: Using technology to create more immersive and engaging experiences.
• Streamlined Operations: Improving efficiency and productivity through technology.
• Personalized Services: Tailoring experiences to meet individual guest preferences.

5.1. How Has Online Booking And Planning Changed The Way Guests Experience Disney?

Online booking and planning have made it easier for guests to customize their Disney vacations and manage their itineraries. Guests can book accommodations, purchase park tickets, make dining reservations, and plan their daily activities from the comfort of their own homes. This level of control and convenience enhances the overall vacation experience.

• Customization: Tailoring vacations to individual preferences and needs.
• Convenience: Managing all aspects of the vacation online, from booking to planning.
• Control: Empowering guests to create their ideal Disney experience.

5.2. What Role Does Mobile Technology Play In Enhancing The Guest Experience At Disney Parks?

Mobile technology, particularly the My Disney Experience app, plays a crucial role in enhancing the guest experience. The app provides real-time information on wait times, show schedules, and park maps. It also allows guests to book dining reservations, join virtual queues, and make mobile orders, streamlining their park visit.

• Real-Time Information: Providing up-to-date information on wait times and show schedules.
• Convenient Booking: Allowing guests to make dining reservations and join virtual queues.
• Mobile Ordering: Enabling guests to order and pay for food and beverages via their mobile devices.

5.3. How Does Disney Use Data Analytics To Improve Its Hospitality And Tourism Operations?

Disney uses data analytics to gain insights into guest behavior, preferences, and satisfaction levels. This data informs decisions about pricing, staffing, marketing, and new product development. By analyzing guest feedback and operational data, Disney can continuously improve its services and enhance the guest experience.

• Guest Behavior Analysis: Understanding how guests interact with the parks and resorts.
• Preference Identification: Identifying guest preferences to personalize experiences.
• Satisfaction Measurement: Gauging guest satisfaction levels to identify areas for improvement.
• Informed Decision-Making: Using data to make strategic decisions about operations and marketing.

6. How Can SIXT.VN Enhance Your Travel Experience In Vietnam?

SIXT.VN offers a range of services designed to make your travel experience in Vietnam seamless and enjoyable. From airport transfers and hotel bookings to guided tours and car rentals, SIXT.VN provides everything you need to explore Vietnam with ease.

• Airport Transfers: Providing convenient and reliable transportation from the airport to your hotel.
• Hotel Bookings: Offering a wide selection of accommodations to suit every budget and preference.
• Guided Tours: Providing knowledgeable guides to help you explore Vietnam’s top attractions.
• Car Rentals: Offering a variety of vehicles to suit your transportation needs.

6.1. What Transportation Options Does SIXT.VN Provide For Tourists In Vietnam?

SIXT.VN offers a variety of transportation options, including private cars, vans, and buses. Whether you’re traveling solo, with family, or in a large group, SIXT.VN has a vehicle to suit your needs. Professional drivers ensure safe and comfortable transportation throughout Vietnam.

• Private Cars: Ideal for solo travelers and small groups.
• Vans: Suitable for families and small groups.
• Buses: Perfect for large groups and organized tours.

6.2. How Does SIXT.VN Simplify Hotel Bookings For Travelers To Vietnam?

SIXT.VN simplifies hotel bookings by offering a user-friendly online platform where you can browse a wide selection of accommodations, compare prices, and read reviews. Whether you’re looking for a luxury resort or a budget-friendly guesthouse, SIXT.VN makes it easy to find the perfect place to stay.

• Wide Selection: Offering a variety of accommodations to suit every budget.
• Price Comparison: Allowing you to compare prices from different hotels.
• User Reviews: Providing valuable insights from other travelers.

6.3. What Guided Tours Does SIXT.VN Offer To Explore Vietnam’s Top Attractions?

SIXT.VN offers a variety of guided tours to explore Vietnam’s top attractions, including Hanoi, Ha Long Bay, and Ho Chi Minh City. Knowledgeable guides provide insights into the history, culture, and local customs of Vietnam, making your travel experience more enriching and memorable.

• Hanoi Tours: Exploring the historic capital city of Vietnam.
• Ha Long Bay Tours: Cruising through the stunning limestone karsts of Ha Long Bay.
• Ho Chi Minh City Tours: Discovering the vibrant metropolis of southern Vietnam.

7. What Are The Emerging Trends In Hospitality And Tourism That Disney Is Embracing?

Disney is embracing several emerging trends in hospitality and tourism, including personalized experiences, sustainable practices, and immersive technologies. By leveraging these trends, Disney aims to stay ahead of the curve and continue delivering exceptional guest experiences.

• Personalized Experiences: Tailoring services and offerings to individual guest preferences.
• Sustainable Practices: Implementing eco-friendly initiatives to minimize environmental impact.
• Immersive Technologies: Using virtual and augmented reality to enhance the guest experience.

7.1. How Is Disney Personalizing The Guest Experience Through Technology?

Disney is using technology to gather data on guest preferences and behaviors, allowing them to tailor experiences to individual needs. The My Disney Experience app provides personalized recommendations for attractions, dining, and entertainment. MagicBands further enhance personalization by allowing cast members to greet guests by name and provide customized service.

• Data Collection: Gathering information on guest preferences and behaviors.
• Personalized Recommendations: Providing tailored suggestions for attractions and dining.
• Customized Service: Enabling cast members to provide personalized service based on guest preferences.

7.2. What Sustainable Practices Has Disney Implemented In Its Hospitality And Tourism Operations?

Disney has implemented a variety of sustainable practices, including reducing waste, conserving water, and using renewable energy sources. The company has also invested in conservation programs to protect wildlife and natural habitats. These efforts demonstrate Disney’s commitment to environmental stewardship.

• Waste Reduction: Implementing recycling programs and reducing single-use plastics.
• Water Conservation: Using water-efficient technologies and practices.
• Renewable Energy: Investing in solar, wind, and other renewable energy sources.
• Conservation Programs: Supporting initiatives to protect wildlife and natural habitats.

7.3. How Is Disney Using Immersive Technologies Like VR And AR To Enhance The Guest Experience?

Disney is exploring the use of virtual and augmented reality to enhance the guest experience in a variety of ways. VR attractions transport guests to different worlds, while AR experiences bring Disney characters to life in the real world. These immersive technologies add a new dimension to the Disney magic.

• VR Attractions: Transporting guests to virtual worlds through immersive simulations.
• AR Experiences: Bringing Disney characters to life through augmented reality overlays.
• Interactive Storytelling: Engaging guests in interactive narratives through technology.

8. What Are The Key Factors For Success In A Hospitality And Tourism Career At Disney?

Key factors for success include a passion for customer service, strong communication skills, and a willingness to learn and adapt. Disney also values teamwork, creativity, and a positive attitude. Those who embody these qualities are well-positioned to thrive in a hospitality and tourism career at Disney.

• Customer Service Passion: A genuine desire to provide exceptional service.
• Communication Skills: The ability to communicate effectively with guests and team members.
• Adaptability: A willingness to learn and adapt to changing situations.
• Teamwork: The ability to work collaboratively with colleagues.
• Creativity: The ability to develop innovative solutions.
• Positive Attitude: Maintaining a positive and enthusiastic outlook.

8.1. How Important Is Customer Service Excellence In A Hospitality And Tourism Role At Disney?

Customer service excellence is paramount in a hospitality and tourism role at Disney. Disney cast members are expected to go above and beyond to meet guest needs and create magical moments. This commitment to service excellence is what sets Disney apart and keeps guests coming back.

• Meeting Guest Needs: Anticipating and fulfilling guest requirements.
• Creating Magical Moments: Delivering unexpected moments of joy and delight.
• Exceeding Expectations: Consistently surpassing guest expectations.

8.2. What Role Does Teamwork Play In Delivering A Seamless Guest Experience At Disney?

Teamwork is essential for delivering a seamless guest experience at Disney. Cast members from different departments must work together to ensure that every aspect of the guest visit is coordinated and well-executed. This collaborative approach is what makes the Disney magic possible.

• Cross-Department Collaboration: Working together to coordinate different aspects of the guest visit.
• Shared Goals: Aligning efforts to achieve common goals related to guest satisfaction.
• Effective Communication: Communicating clearly and efficiently to ensure seamless service.

8.3. How Does Disney Encourage Innovation And Creativity Among Its Employees?

Disney encourages innovation and creativity through various programs and initiatives. Employees are encouraged to submit ideas for new attractions, experiences, and operational improvements. Disney also provides training and resources to help employees develop their creative skills and bring their ideas to life.

• Idea Submission Programs: Encouraging employees to share their innovative ideas.
• Training and Resources: Providing support for developing creative skills.
• Innovation Labs: Creating spaces for employees to experiment and prototype new ideas.

9. What Are The Common Misconceptions About Working In Hospitality And Tourism At Disney?

Common misconceptions include the belief that all roles are glamorous and that the work is easy. In reality, hospitality and tourism roles at Disney require hard work, dedication, and a commitment to customer service. While the work can be challenging, it is also rewarding for those who are passionate about creating magical experiences.

• Glamorous Roles: Not all roles are glamorous; many involve hard work behind the scenes.
• Easy Work: Hospitality and tourism roles require dedication and commitment.
• Magical Experiences: The work can be challenging but also very rewarding.

9.1. Is It True That Working At Disney Is Always Fun And Exciting?

While working at Disney can be fun and exciting, it also requires hard work and dedication. There are moments of joy and magic, but there are also challenges and demanding tasks. The key is to maintain a positive attitude and a commitment to customer service, even when things get tough.

• Moments of Joy: Experiencing magical moments with guests and colleagues.
• Demanding Tasks: Handling challenging situations and performing demanding tasks.
• Positive Attitude: Maintaining a positive outlook even during tough times.

9.2. Are All Hospitality And Tourism Jobs At Disney High-Paying And Prestigious?

Not all hospitality and tourism jobs at Disney are high-paying and prestigious. Entry-level positions may offer modest salaries, but they provide valuable experience and opportunities for advancement. As employees gain experience and skills, they can move into higher-paying and more prestigious roles.

• Entry-Level Salaries: May start modestly but offer opportunities for growth.
• Advancement Opportunities: Gaining experience and skills to move into higher-paying roles.
• Valuable Experience: Providing a strong foundation for a career in hospitality and tourism.

9.3. Is It Possible To Have A Long-Term Career In Hospitality And Tourism At Disney?

It is indeed possible to have a long-term career in hospitality and tourism at Disney. The company offers numerous opportunities for advancement and professional development. Employees who demonstrate a strong work ethic and a commitment to customer service can build successful and fulfilling careers at Disney.

• Advancement Opportunities: Numerous opportunities to move into higher-level positions.
• Professional Development: Support for skill enhancement and career growth.
• Fulfilling Careers: Building successful and rewarding careers in hospitality and tourism.

10. How Can You Prepare For A Career In Hospitality And Tourism At Disney?

To prepare for a career in hospitality and tourism at Disney, focus on developing your customer service skills, gaining practical experience, and pursuing relevant education. Consider internships, volunteer work, and part-time jobs in the hospitality industry. A degree in hospitality management, tourism, or a related field can also be beneficial.

• Customer Service Skills: Honing your ability to provide exceptional service.
• Practical Experience: Gaining hands-on experience through internships and jobs.
• Relevant Education: Pursuing a degree in hospitality management or tourism.

10.1. What Type Of Training Or Certifications Would Be Beneficial?

Beneficial training and certifications include customer service training, hospitality management certifications, and language proficiency courses. These qualifications can enhance your skills and make you a more attractive candidate for hospitality and tourism roles at Disney.

• Customer Service Training: Learning techniques for providing exceptional service.
• Hospitality Management Certifications: Demonstrating expertise in hotel and resort operations.
• Language Proficiency: Enhancing your ability to communicate with guests from around the world.

10.2. What Are Some Networking Opportunities To Connect With Disney Recruiters Or Employees?

Networking opportunities include attending industry conferences, career fairs, and Disney recruitment events. Connect with Disney recruiters and employees on LinkedIn and other social media platforms. Consider joining professional organizations related to hospitality and tourism.

• Industry Conferences: Meeting recruiters and employees at industry events.
• Career Fairs: Attending recruitment events to learn about job opportunities.
• LinkedIn: Connecting with Disney professionals on social media.
• Professional Organizations: Joining organizations related to hospitality and tourism.

10.3. What Should You Highlight In Your Resume And Cover Letter When Applying To Disney?

In your resume and cover letter, highlight your customer service skills, relevant experience, and passion for Disney. Emphasize your ability to work in a team, adapt to changing situations, and create magical experiences for guests. Tailor your application to the specific requirements of the job you are applying for.

• Customer Service Skills: Showcasing your ability to provide exceptional service.
• Relevant Experience: Highlighting your experience in hospitality and tourism.
• Passion for Disney: Expressing your enthusiasm for the company and its values.
• Teamwork and Adaptability: Emphasizing your ability to work collaboratively and adapt to changing situations.

Are you ready to explore Vietnam? Let SIXT.VN make your trip unforgettable with our reliable and convenient services!

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Hotline/Whatsapp: +84 986 244 358
Website: SIXT.VN

FAQ: Hospitality And Tourism At Disney

1. What is the primary goal of hospitality and tourism at Disney?

The primary goal is to create magical and memorable experiences for guests through exceptional customer service and immersive environments.

2. What are some entry-level positions in Disney’s hospitality sector?

Entry-level positions include guest service attendants, housekeeping staff, restaurant servers, and park greeters.

3. How does Disney ensure consistent quality across its operations?

Disney ensures consistent quality through rigorous training programs, detailed operating procedures, and continuous monitoring and evaluation.

4. What role does technology play in enhancing the guest experience at Disney?

Technology enhances the guest experience through online booking systems, mobile apps, and interactive attractions.

5. What sustainable practices has Disney implemented in its operations?

Disney has implemented practices such as waste reduction, water conservation, and the use of renewable energy sources.

6. What skills are essential for success in a hospitality career at Disney?

Essential skills include customer service, communication, teamwork, and adaptability.

7. How can I prepare for a career in hospitality and tourism at Disney?

Focus on developing customer service skills, gaining practical experience, and pursuing relevant education.

8. What are some networking opportunities to connect with Disney recruiters?

Attend industry conferences, career fairs, and connect on LinkedIn.

9. Is it possible to have a long-term career in hospitality at Disney?

Yes, Disney offers numerous opportunities for advancement and professional development.

10. What should I highlight in my resume when applying to Disney?

Highlight customer service skills, relevant experience, and passion for Disney.