Navigating Vietnam: How Do Tourism Operators Enhance Your Trip?

Are you dreaming of exploring the vibrant culture and breathtaking landscapes of Vietnam? Tourism Operators are key to unlocking a seamless and enriching travel experience. SIXT.VN helps you navigate the complexities of planning, ensuring a memorable adventure. Relying on travel professionals unlocks a richer experience with insider insights and worry-free logistics. Sustainable tourism, cultural immersion, and responsible travel are becoming easier with expert assistance.

1. What Role Do Tourism Operators Play in Planning Your Vietnam Trip?

Tourism operators take the stress out of travel planning by providing expert guidance and comprehensive services. They are the architects of your journey, ensuring it aligns perfectly with your interests and preferences. Tourism operators handle all the logistics, from transportation and accommodation to tours and activities, allowing you to relax and fully immerse yourself in the experience. This support is particularly valuable in destinations like Vietnam, where navigating local customs, languages, and transportation can be challenging. Tourism Operators provide essential services like booking accommodations, organizing transportation, arranging tours and activities, offering expert advice and support.

1.1 What Makes Vietnam a Unique Destination for Tourism Operators?

Vietnam’s diverse appeal, ranging from bustling cities like Hanoi to serene natural landscapes such as Ha Long Bay, creates a high demand for expert guidance. Tourism operators bridge the gap between the traveler’s aspirations and the reality of navigating a complex destination.

• Diverse Landscapes: Vietnam offers a variety of landscapes, including mountains, beaches, and rice paddies.
• Rich Culture: The country has a rich history and culture, with many temples, pagodas, and historical sites.
• Delicious Cuisine: Vietnamese cuisine is world-renowned, with many unique and flavorful dishes.

1.2 Why are Local Tourism Operators Advantageous?

Local tourism operators possess unparalleled knowledge of Vietnam, offering insights that go beyond the typical tourist experience. Their understanding of local customs, hidden gems, and logistical nuances can transform a good trip into an unforgettable adventure. Their expertise encompasses deep local knowledge, cultural insights, logistical efficiency, and personalized experiences.

2. What Services Do Tourism Operators in Vietnam Typically Offer?

Tourism operators in Vietnam provide a wide array of services designed to cater to every aspect of your trip. These services are tailored to meet diverse needs, ensuring a seamless and enjoyable travel experience. The range of services include:

• Customized Itineraries: Tailored plans that match your interests and timeframe.
• Accommodation Bookings: Securing the best hotels, resorts, and guesthouses.
• Transportation Arrangements: Organizing flights, trains, buses, and private transfers.
• Guided Tours: Providing knowledgeable guides for cultural and historical sites.
• Activity Planning: Arranging activities such as cooking classes, adventure sports, and cultural performances.
• Visa Assistance: Helping with visa applications and requirements.
• 24/7 Support: Offering round-the-clock assistance for any issues that may arise.

2.1 How Can a Tourism Operator Help with Transportation in Vietnam?

Navigating Vietnam’s transportation system can be daunting. Tourism operators simplify this process by arranging various transportation options, ensuring you travel comfortably and efficiently. They can also provide insights into the best travel routes and local transportation customs. Transportation options can include:

• Flights: Booking domestic flights between major cities.
• Trains: Arranging train travel for scenic routes.
• Buses: Coordinating bus travel for budget-friendly options.
• Private Transfers: Providing private car services for convenience and comfort.

2.2 What Types of Accommodation Can Tourism Operators Secure?

Tourism operators have access to a wide range of accommodations to suit different budgets and preferences. Whether you’re looking for luxury resorts, boutique hotels, or budget-friendly guesthouses, they can find the perfect place for you to stay. Options can include:

• Luxury Resorts: High-end accommodations with premium amenities.
• Boutique Hotels: Stylish and unique hotels with personalized service.
• Budget Guesthouses: Affordable options for budget-conscious travelers.
• Homestays: Authentic local experiences with Vietnamese families.

3. What Are the Benefits of Using Tourism Operators Over DIY Travel in Vietnam?

While DIY travel offers flexibility, using tourism operators provides numerous advantages, especially in a country like Vietnam. The benefits include:

• Expertise: Leveraging the knowledge and experience of travel professionals.
• Convenience: Saving time and effort by outsourcing planning and logistics.
• Safety: Ensuring safe and reliable transportation, accommodations, and activities.
• Support: Having access to assistance in case of emergencies or unexpected issues.
• Value: Gaining access to exclusive deals and discounts.
• Cultural Immersion: Engaging in authentic experiences curated by local experts.

3.1 How Do Tourism Operators Enhance Safety in Vietnam?

Safety is a paramount concern for travelers. Tourism operators prioritize your well-being by using reliable transportation services, vetted accommodations, and experienced guides. They are also knowledgeable about local safety protocols and can provide guidance on how to stay safe during your trip.

3.2 What Kind of Support Can You Expect From a Tourism Operator During Your Trip?

A good tourism operator offers comprehensive support throughout your journey. This can include:

• 24/7 Assistance: Round-the-clock support for any emergencies or issues.
• Local Insights: Providing tips and recommendations for local attractions and activities.
• Problem Solving: Addressing any problems that may arise during your trip, such as lost luggage or transportation delays.
• Language Support: Offering translation services to help you communicate with locals.

4. How Do Tourism Operators Contribute to Sustainable Tourism in Vietnam?

Sustainable tourism is crucial for preserving Vietnam’s natural and cultural heritage. Tourism operators play a vital role in promoting responsible travel practices that benefit local communities and protect the environment. Sustainable practices can include:

• Supporting Local Businesses: Prioritizing local suppliers and businesses.
• Promoting Eco-Friendly Practices: Encouraging sustainable accommodations and transportation options.
• Educating Travelers: Providing information on responsible travel behaviors.
• Conserving Resources: Implementing measures to reduce waste and conserve water and energy.
• Respecting Local Culture: Encouraging travelers to respect local customs and traditions.

4.1 What Certifications Should You Look For in a Sustainable Tourism Operator?

When choosing a tourism operator, look for certifications that indicate a commitment to sustainability. Reputable certifications include:

• GSTC (Global Sustainable Tourism Council): A global standard for sustainable tourism.
• Travelife: A certification system for tour operators and travel agents.
• B Corp: A certification for businesses that meet high standards of social and environmental performance.

4.2 How Can Tourism Operators Help Minimize Environmental Impact?

Tourism operators can implement several strategies to minimize their environmental impact:

• Reducing Carbon Footprint: Using fuel-efficient transportation and promoting carbon offset programs.
• Conserving Water: Encouraging water conservation practices in accommodations and activities.
• Reducing Waste: Minimizing waste through recycling and reducing the use of single-use plastics.
• Protecting Biodiversity: Supporting conservation efforts and promoting responsible wildlife tourism.

5. How to Choose the Right Tourism Operator for Your Vietnam Adventure?

Selecting the right tourism operator is essential for a successful trip. Consider the following factors when making your decision:

• Reputation: Research the operator’s reputation through online reviews and testimonials.
• Experience: Look for operators with extensive experience in Vietnam.
• Specialization: Choose an operator that specializes in the type of travel you’re interested in, such as cultural tours, adventure travel, or family vacations.
• Sustainability Practices: Ensure the operator is committed to sustainable tourism practices.
• Customization: Opt for an operator that offers customized itineraries to match your preferences.
• Support: Check the level of support provided during the trip, including 24/7 assistance.

5.1 What Questions Should You Ask a Potential Tourism Operator?

Before booking with a tourism operator, ask these questions to ensure they meet your needs:

• What experience do you have in Vietnam?
• Can you provide customized itineraries?
• What are your sustainability practices?
• What kind of support do you offer during the trip?
• What are your cancellation policies?
• Can you provide references or testimonials?

5.2 How to Verify the Credentials and Legitimacy of a Tourism Operator?

Verify the credentials and legitimacy of a tourism operator by:

• Checking Online Reviews: Reading reviews on reputable travel websites.
• Checking Certifications: Confirming that the operator has relevant certifications.
• Contacting Tourism Authorities: Reaching out to local tourism authorities for verification.
• Checking for Licenses: Ensuring the operator has the necessary licenses to operate.

6. Understanding the Costs Associated with Tourism Operators in Vietnam

The cost of using a tourism operator in Vietnam can vary widely depending on the services included, the length of the trip, and the level of customization. Understanding these costs helps you budget effectively. Cost considerations include:

• Package Deals: All-inclusive packages that cover transportation, accommodation, and activities.
• Customized Itineraries: Tailored plans with varying levels of service.
• Group Tours: Cost-effective options for budget travelers.
• Private Tours: Premium options with personalized attention and exclusive experiences.

6.1 What Factors Influence the Pricing of Tourism Operator Services?

Several factors can influence the pricing of tourism operator services:

• Seasonality: Prices may be higher during peak tourist seasons.
• Accommodation Type: Luxury accommodations will increase the overall cost.
• Transportation Options: Private transfers and flights will be more expensive than buses and trains.
• Activities Included: Specialized activities like private cooking classes or adventure sports can add to the cost.
• Level of Customization: Highly customized itineraries will typically cost more.

6.2 Are There Hidden Fees to Watch Out For?

To avoid surprises, clarify all costs upfront and ask about potential hidden fees. Common hidden fees can include:

• Entrance Fees: Fees for visiting certain attractions or historical sites.
• Gratuities: Tips for guides, drivers, and hotel staff.
• Airport Transfers: Additional charges for airport pick-up and drop-off.
• Fuel Surcharges: Extra charges for transportation due to fluctuating fuel prices.
• Currency Exchange Rates: Unfavorable exchange rates when paying in foreign currency.

7. How Tourism Operators Cater to Different Types of Travelers in Vietnam

Tourism operators in Vietnam cater to a diverse range of travelers, each with unique needs and preferences. Whether you’re a solo adventurer, a family with children, or a couple seeking a romantic getaway, there’s a tourism operator that can create the perfect experience. Traveler types can include:

• Solo Travelers: Customized itineraries for independent exploration.
• Families: Family-friendly activities and accommodations.
• Couples: Romantic getaways and luxury experiences.
• Adventure Seekers: Thrilling activities like trekking, kayaking, and scuba diving.
• Cultural Enthusiasts: Immersive cultural tours and historical site visits.
• Business Travelers: Efficient and convenient travel arrangements for business trips.

7.1 What Specific Services Do Tourism Operators Offer for Families?

Tourism operators offer a range of services to make family travel easier and more enjoyable:

• Family-Friendly Accommodations: Hotels and resorts with kids’ clubs, pools, and play areas.
• Child-Friendly Activities: Activities suitable for children of all ages.
• Private Transportation: Safe and comfortable transportation for families.
• Flexible Itineraries: Customizable itineraries to accommodate children’s needs.
• Meal Planning: Assistance with finding family-friendly restaurants and catering to dietary requirements.

7.2 How Do Tourism Operators Accommodate Travelers with Special Needs?

Tourism operators are increasingly catering to travelers with special needs, ensuring everyone can enjoy a memorable trip:

• Accessibility: Providing accommodations and transportation that are accessible to travelers with mobility issues.
• Dietary Requirements: Catering to specific dietary needs and allergies.
• Medical Needs: Assisting with medical arrangements and providing information on local healthcare facilities.
• Language Assistance: Offering translation services and guides who speak multiple languages.

8. What Are the Latest Trends in Tourism Operator Services in Vietnam?

The tourism industry is constantly evolving, and tourism operators in Vietnam are adapting to meet new demands and trends. Emerging trends can include:

• Personalized Experiences: Tailoring itineraries to individual interests and preferences.
• Sustainable Tourism: Promoting responsible travel practices that benefit local communities and protect the environment.
• Technology Integration: Using technology to enhance the travel experience, such as mobile apps and virtual tours.
• Wellness Tourism: Offering wellness retreats and activities focused on health and well-being.
• Experiential Travel: Providing immersive cultural experiences that go beyond traditional sightseeing.
• Remote Work & Travel: Combining travel with remote work opportunities.

8.1 How Are Tourism Operators Using Technology to Enhance Travel Experiences?

Technology is transforming the way tourism operators deliver services:

• Mobile Apps: Providing access to itineraries, maps, and local information.
• Virtual Tours: Offering virtual tours of attractions and destinations.
• Online Booking: Simplifying the booking process through online platforms.
• Real-Time Support: Providing instant support through chat and messaging apps.
• Personalized Recommendations: Using data analytics to provide personalized recommendations.

8.2 How Is the Focus on Sustainable Tourism Shaping the Services Offered by Tourism Operators?

Sustainable tourism is becoming a key focus for tourism operators:

• Eco-Friendly Accommodations: Promoting accommodations that use sustainable practices.
• Responsible Activities: Offering activities that minimize environmental impact.
• Community Engagement: Supporting local communities through tourism initiatives.
• Education: Educating travelers about responsible travel behaviors.
• Carbon Offset Programs: Encouraging travelers to offset their carbon emissions.

9. Navigating Legal and Ethical Considerations When Using Tourism Operators

It’s important to be aware of the legal and ethical considerations when using tourism operators:

• Licensing: Ensuring the operator has the necessary licenses to operate legally.
• Insurance: Checking that the operator has adequate insurance coverage.
• Fair Labor Practices: Supporting operators that adhere to fair labor practices.
• Respect for Local Culture: Choosing operators that respect local customs and traditions.
• Environmental Protection: Opting for operators that prioritize environmental protection.
• Transparency: Ensuring the operator is transparent about costs and policies.

9.1 What Legal Protections Do Tourists Have When Using Tourism Operators in Vietnam?

Tourists in Vietnam have certain legal protections:

• Consumer Protection Laws: Laws that protect consumers from unfair business practices.
• Contract Law: Laws that govern the terms and conditions of contracts.
• Tort Law: Laws that provide remedies for injuries caused by negligence or intentional harm.
• Tourism Regulations: Regulations specific to the tourism industry.

9.2 How Can You Ensure Fair and Ethical Treatment by Tourism Operators?

You can ensure fair and ethical treatment by:

• Doing Your Research: Checking online reviews and testimonials.
• Reading the Fine Print: Understanding the terms and conditions of the contract.
• Asking Questions: Clarifying any doubts or concerns.
• Reporting Issues: Reporting any unethical or illegal behavior to the appropriate authorities.
• Supporting Responsible Operators: Choosing operators that prioritize ethical practices.

10. Case Studies: Success Stories of Travelers Using Tourism Operators in Vietnam

Real-life examples demonstrate the benefits of using tourism operators:

• Family Vacation: A family with young children enjoyed a stress-free vacation thanks to a tourism operator that arranged family-friendly accommodations and activities.
• Adventure Trip: An adventure seeker experienced thrilling trekking and kayaking adventures with the help of a specialized tourism operator.
• Cultural Immersion: A cultural enthusiast gained deep insights into Vietnamese culture through immersive tours and local interactions organized by a tourism operator.
• Sustainable Travel: A responsible traveler supported sustainable tourism by choosing an operator that prioritized environmental protection and community engagement.

10.1 Examples of How Tourism Operators Resolved Unexpected Issues for Travelers

Tourism operators often go above and beyond to resolve unexpected issues:

• Lost Luggage: A tourism operator helped a traveler recover lost luggage by coordinating with the airline and local authorities.
• Medical Emergency: A tourism operator assisted a traveler with a medical emergency by arranging transportation to a hospital and providing translation services.
• Transportation Delay: A tourism operator found alternative transportation for a traveler whose flight was delayed.
• Accommodation Problem: A tourism operator quickly found a new hotel for a traveler whose original accommodation was unsatisfactory.

10.2 Testimonials From Satisfied Travelers Who Used Tourism Operators

Read testimonials from satisfied travelers:

• “Our family vacation to Vietnam was seamless thanks to the amazing services provided by our tourism operator. They took care of everything, from accommodations to activities, allowing us to relax and enjoy our time together.” – The Johnson Family
• “As a solo traveler, I felt safe and well-supported throughout my trip to Vietnam. My tourism operator provided valuable insights and recommendations that enhanced my experience.” – Sarah M.
• “I was impressed by the commitment to sustainable tourism practices of the tourism operator I chose. They helped me explore Vietnam in a responsible and eco-friendly way.” – John D.

11. Future Trends in Tourism Operator Services

The future of tourism operator services is set to be even more dynamic, with several innovative trends on the horizon. As technology advances and traveler expectations evolve, tourism operators are adapting to offer more personalized, sustainable, and seamless experiences. Here are some key trends shaping the future of tourism operator services:

• AI-Powered Customization: Artificial intelligence (AI) is increasingly being used to analyze traveler data and preferences to create highly personalized itineraries and recommendations. AI can consider factors such as past travel history, interests, budget, and real-time feedback to optimize travel plans.
• Augmented Reality (AR) Integration: AR is enhancing the on-site travel experience by providing interactive and informative overlays on real-world environments. Tourism operators are using AR apps to offer virtual tours, historical reconstructions, and location-specific information.
• Blockchain for Secure Transactions: Blockchain technology is being adopted to ensure secure and transparent transactions. It can be used for booking accommodations, purchasing tours, and managing payments, providing travelers with greater confidence in the integrity of their transactions.
• Hyper-Personalization with IoT: The Internet of Things (IoT) enables tourism operators to collect real-time data from various sources, such as smart devices, sensors, and wearables, to provide hyper-personalized services. This includes adjusting room temperatures, recommending nearby attractions, and offering tailored discounts based on traveler behavior.
• Emphasis on Regenerative Tourism: Regenerative tourism goes beyond sustainability by aiming to restore and enhance the environment and local communities. Tourism operators are focusing on initiatives such as reforestation, supporting local artisans, and promoting cultural preservation.

11.1 How Will AI and Machine Learning Shape the Future of Travel Planning?

AI and machine learning are poised to revolutionize travel planning by automating and enhancing various aspects of the process:

• Smart Itinerary Planning: AI algorithms can analyze vast amounts of data to create optimized itineraries that consider travel time, costs, and traveler preferences. These algorithms can also adapt to real-time changes, such as flight delays or weather conditions, to provide alternative options.
• Chatbots for Customer Support: AI-powered chatbots are providing instant customer support and assistance. These chatbots can answer common questions, provide travel recommendations, and resolve minor issues, freeing up human agents to handle more complex inquiries.
• Predictive Analytics for Demand Forecasting: Machine learning models can analyze historical data to predict future travel demand. This enables tourism operators to optimize pricing, allocate resources efficiently, and anticipate peak travel seasons.
• Personalized Recommendations: AI algorithms can analyze traveler data to provide personalized recommendations for accommodations, activities, and dining options. This helps travelers discover hidden gems and tailor their experiences to their unique interests.

11.2 What Role Will Virtual and Augmented Reality Play in Destination Exploration?

Virtual and augmented reality technologies are transforming the way travelers explore destinations, offering immersive and interactive experiences:

• Virtual Previews: VR allows travelers to preview destinations before they arrive, providing a realistic sense of what to expect. This can help travelers make informed decisions about where to visit and what to do.
• Interactive Site Tours: AR apps can overlay digital information onto real-world environments, providing interactive tours of historical sites, museums, and natural attractions. Travelers can use their smartphones or tablets to access additional information, view historical reconstructions, and participate in quizzes and games.
• Remote Exploration: VR enables travelers to explore remote and inaccessible destinations from the comfort of their homes. This can be particularly valuable for those with mobility issues or those who are unable to travel due to time constraints or other factors.
• Enhanced Educational Experiences: AR and VR can enhance educational experiences by providing immersive and engaging content. Students can use VR to visit historical sites, explore different cultures, and learn about scientific concepts in a hands-on way.

12. How SIXT.VN Can Transform Your Vietnam Travel Experience

SIXT.VN offers a comprehensive range of services designed to make your Vietnam travel experience seamless, enjoyable, and memorable. By leveraging our expertise and local knowledge, you can unlock the full potential of your trip and create unforgettable memories. SIXT.VN goes above and beyond to ensure that every aspect of your journey is tailored to your preferences and needs.

• Personalized Travel Planning: Our team of experienced travel experts works closely with you to create a customized itinerary that reflects your interests, budget, and travel style. Whether you’re interested in cultural tours, adventure activities, or relaxing beach vacations, we can design the perfect itinerary for you.
• Seamless Transportation Arrangements: We handle all your transportation needs, from airport transfers to intercity travel. We offer a variety of transportation options, including private cars, buses, and trains, ensuring that you travel comfortably and efficiently.
• Handpicked Accommodation Options: We partner with a wide range of hotels, resorts, and guesthouses to offer you the best accommodation options to suit your budget and preferences. Our team carefully selects each property to ensure that it meets our high standards for quality, comfort, and service.
• Expert Local Guides: Our knowledgeable local guides provide you with insider insights into Vietnamese culture, history, and cuisine. They can take you to hidden gems and off-the-beaten-path attractions that you won’t find in guidebooks.
• 24/7 Support: We offer round-the-clock support to assist you with any issues or emergencies that may arise during your trip. Our team is available to answer your questions, provide travel recommendations, and resolve any problems that you may encounter.

12.1 What Makes SIXT.VN Different From Other Tourism Operators?

SIXT.VN stands out from other tourism operators due to our unwavering commitment to customer satisfaction, our deep local expertise, and our dedication to sustainable tourism practices. We go above and beyond to ensure that every aspect of your trip exceeds your expectations. SIXT.VN’s unique selling points include:

• Customer-Centric Approach: We prioritize your needs and preferences above all else. Our team is dedicated to providing you with personalized service and ensuring that every aspect of your trip is tailored to your satisfaction.
• Local Expertise: Our team of experienced travel experts has extensive knowledge of Vietnam, enabling us to offer you insider insights and unique experiences.
• Sustainable Tourism Practices: We are committed to promoting responsible travel practices that benefit local communities and protect the environment.
• Transparent Pricing: We offer transparent pricing with no hidden fees, ensuring that you know exactly what you’re paying for.
• Reliable Support: We provide reliable support throughout your trip, giving you peace of mind knowing that we’re always there to assist you.

12.2 How to Book Your Vietnam Trip With SIXT.VN

Booking your Vietnam trip with SIXT.VN is easy and convenient. Simply follow these steps:

1. Visit our website at SIXT.VN.
2. Browse our tour packages or request a customized itinerary.
3. Contact our team of travel experts to discuss your needs and preferences.
4. Receive a personalized itinerary and quote.
5. Confirm your booking and make a secure payment.
6. Prepare for your unforgettable Vietnam adventure with SIXT.VN.

12.3 Why Choose SIXT.VN

Choosing SIXT.VN for your Vietnam trip guarantees a seamless, personalized, and enriching travel experience. With our deep expertise, commitment to sustainability, and customer-centric approach, we ensure that your journey exceeds expectations.
Let us take care of the details so you can focus on creating unforgettable memories.

FAQ: Tourism Operators

• What is a tourism operator?
  A tourism operator is a company or individual that plans, organizes, and manages travel itineraries and services for tourists. They handle logistics, accommodations, transportation, tours, and activities.

• Why should I use a tourism operator?
  Using a tourism operator saves time and effort, provides expertise and local knowledge, ensures safety, and offers support in case of emergencies. They can also customize trips to match your interests and preferences.

• How do tourism operators support sustainable tourism?
  Tourism operators support sustainable tourism by prioritizing local suppliers, promoting eco-friendly practices, educating travelers, conserving resources, and respecting local culture.

• What certifications should I look for in a tourism operator?
  Look for certifications like GSTC (Global Sustainable Tourism Council), Travelife, and B Corp, which indicate a commitment to sustainability and responsible tourism practices.

• How can tourism operators minimize environmental impact?
  Tourism operators can minimize environmental impact by reducing carbon footprint, conserving water, reducing waste, protecting biodiversity, and supporting conservation efforts.

• What questions should I ask a potential tourism operator?
  Ask about their experience, ability to customize itineraries, sustainability practices, support during the trip, cancellation policies, and references or testimonials.

• What legal protections do tourists have when using tourism operators in Vietnam?
  Tourists have protections under consumer protection laws, contract law, tort law, and tourism regulations, ensuring fair treatment and recourse in case of issues.

• How do tourism operators cater to different types of travelers?
  Tourism operators offer services tailored to solo travelers, families, couples, adventure seekers, cultural enthusiasts, and business travelers, accommodating their unique needs and preferences.

• How are tourism operators using technology to enhance travel experiences?
  Tourism operators use technology through mobile apps, virtual tours, online booking, real-time support, and personalized recommendations to enhance the travel experience.

• What are the future trends in tourism operator services?
  Future trends include AI-powered customization, AR integration, blockchain for secure transactions, hyper-personalization with IoT, and an emphasis on regenerative tourism.

Vietnam offers an incredible travel experience, and tourism operators like SIXT.VN are essential for making your trip seamless, safe, and sustainable. From personalized itineraries to expert local guides, these professionals ensure you get the most out of your visit. Ready to explore Vietnam? Let SIXT.VN handle the details so you can focus on creating unforgettable memories. Contact us today to start planning your dream vacation Address: 260 Cau Giay, Hanoi, Vietnam. Hotline/Whatsapp: +84 986 244 358. Website: SIXT.VN.