Are Maryland Office Of Tourism Jobs Right For You?

Maryland Office Of Tourism Jobs offer exciting opportunities to contribute to the state’s vibrant tourism industry. SIXT.VN is here to guide you through understanding these roles and how they can fit your career aspirations, ensuring you experience Vietnam travel at its finest. Discover fulfilling career paths and contribute to creating memorable travel experiences, and consider SIXT.VN for seamless travel services.

1. What Kinds Of Maryland Office Of Tourism Jobs Are Available?

Maryland Office of Tourism jobs encompass a wide array of positions. These roles are designed to promote the state as a premier travel destination.

The Maryland Office of Tourism offers diverse roles, including:

• Tourism Development Specialists: These professionals focus on creating and implementing strategies to boost tourism. They work on marketing campaigns, develop new attractions, and collaborate with local businesses to enhance the overall visitor experience.
• Travel Information Aides: Often stationed at welcome centers and information kiosks, these aides provide valuable information to tourists. They offer directions, suggest attractions, and assist with accommodations, ensuring visitors have a smooth and enjoyable stay.
• Marketing and Communications Managers: These managers are responsible for promoting Maryland through various channels, including digital marketing, social media, and traditional advertising. They develop engaging content to attract tourists and manage the state’s brand image.
• Event Coordinators: Maryland hosts numerous events and festivals throughout the year, and event coordinators play a crucial role in planning and executing these activities. They handle logistics, coordinate vendors, and ensure events run smoothly.
• Research Analysts: These analysts collect and analyze data to understand tourism trends and visitor behavior. Their insights help the Office of Tourism make informed decisions and tailor strategies to meet the evolving needs of travelers.
• Administrative Staff: Various administrative positions support the overall operations of the Office of Tourism. These roles include office managers, administrative assistants, and support staff who handle essential tasks.

Each role plays a vital part in enhancing Maryland’s appeal as a top travel destination. According to the Maryland Department of Commerce, tourism contributes billions to the state’s economy annually, supporting numerous jobs and businesses.

2. What Are The Qualifications For Maryland Tourism Jobs?

Qualifications for Maryland tourism jobs vary depending on the specific role, but generally include a combination of education, experience, and specific skills.

Here’s a detailed breakdown of the common qualifications:

• Education:
  • Entry-Level Positions: A high school diploma or GED certificate is often sufficient for entry-level roles such as Travel Information Aides.
  • Specialized Roles: For positions like Tourism Development Specialists, Marketing Managers, or Research Analysts, a bachelor’s degree in tourism, marketing, communications, business administration, or a related field is typically required.
  • Advanced Roles: Some senior positions may require a master’s degree in a relevant field.
• Experience:
  • Entry-Level Positions: Prior experience in customer service, hospitality, or a tourism-related industry can be beneficial for roles like Travel Information Aides.
  • Mid-Level Positions: Positions such as Tourism Development Specialists or Event Coordinators usually require several years of relevant experience in tourism development, event planning, or marketing.
  • Management Positions: Management roles typically necessitate extensive experience in the tourism industry, along with proven leadership and supervisory skills.
• Skills:
  • Communication Skills: Strong written and verbal communication skills are essential for most positions, particularly those involving public interaction or marketing.
  • Customer Service Skills: The ability to provide excellent customer service and address visitor inquiries effectively is crucial for roles that involve direct interaction with tourists.
  • Organizational Skills: Strong organizational skills are necessary for managing projects, coordinating events, and handling administrative tasks.
  • Computer Skills: Proficiency in computer applications, including Microsoft Office Suite, database management, and social media platforms, is often required.
  • Knowledge of Maryland: A solid understanding of Maryland’s geography, history, attractions, and tourism industry is highly advantageous.
  • Analytical Skills: For research and planning roles, analytical skills are essential for collecting, interpreting, and presenting data.

According to the Maryland Department of Labor, licensing and certification requirements may also apply to certain positions, such as tour guides or travel agents. Ensuring that candidates meet these qualifications helps the Maryland Office of Tourism maintain a high standard of service and professionalism.

3. What Are The Benefits Of Working For The Maryland Office Of Tourism?

Working for the Maryland Office of Tourism offers numerous benefits, including job satisfaction, career growth, and contributing to the state’s economy.

Here’s a detailed look at the advantages:

• Job Satisfaction:
  • Promoting Maryland: Employees have the opportunity to promote Maryland’s unique attractions, history, and culture, contributing to the state’s appeal as a premier travel destination.
  • Enhancing Visitor Experience: The work directly impacts the visitor experience, helping tourists have memorable and enjoyable stays in Maryland.
  • Community Impact: By supporting the tourism industry, employees contribute to the economic vitality of local communities and businesses.
• Career Growth:
  • Diverse Opportunities: The Maryland Office of Tourism offers a variety of roles, providing opportunities for career advancement and specialization.
  • Professional Development: Employees may have access to training programs, workshops, and conferences to enhance their skills and knowledge.
  • Networking: Working in tourism involves interacting with a wide range of professionals, including local business owners, event organizers, and government officials, providing valuable networking opportunities.
• Employee Benefits:
  • Health Insurance: Comprehensive health insurance plans are typically offered, covering medical, dental, and vision care.
  • Retirement Plans: Employees can participate in retirement savings plans, such as 401(k) or pension plans, to secure their financial future.
  • Paid Time Off: Generous paid time off policies provide employees with vacation, sick leave, and holidays.
  • Other Benefits: Additional benefits may include life insurance, disability coverage, employee assistance programs, and wellness initiatives.
• Economic Impact:
  • Contributing to State Economy: Tourism is a significant driver of Maryland’s economy, and employees play a direct role in supporting this vital sector.
  • Job Creation: By promoting tourism, employees help create jobs in hospitality, retail, transportation, and other related industries.
  • Supporting Local Businesses: Tourism supports local businesses, from restaurants and hotels to attractions and tour operators, contributing to the overall prosperity of the state.

According to the Maryland Department of Commerce, tourism generates billions of dollars in revenue annually, supporting thousands of jobs across the state. Working for the Maryland Office of Tourism not only offers personal and professional rewards but also contributes to the economic well-being of Maryland.

4. How Do I Find Maryland Tourism Job Openings?

Finding Maryland tourism job openings involves checking various online resources and networking opportunities.

Here are effective methods to discover these positions:

• Maryland Department of Commerce Website:
  • The official website of the Maryland Department of Commerce, particularly the “Careers” section, is a primary source for job postings within the Office of Tourism.
  • Regularly check this site for the latest openings, as positions are frequently updated.
• State of Maryland Job Portal:
  • The State of Maryland’s official job portal lists all government job openings, including those within the Department of Commerce and the Office of Tourism.
  • Create an account and set up job alerts to receive notifications when relevant positions are posted.
• Online Job Boards:
  • Popular job boards such as Indeed, LinkedIn, Glassdoor, and Monster often feature tourism-related jobs in Maryland.
  • Use specific search terms like “Maryland tourism,” “tourism development,” “travel information,” or “hospitality” to narrow your search.
• Professional Networking:
  • Connect with professionals in the tourism industry through LinkedIn and other networking platforms.
  • Join tourism-related groups and participate in discussions to learn about job opportunities and industry trends.
• Tourism Industry Associations:
  • Explore the websites of tourism industry associations in Maryland, such as the Maryland Tourism Coalition or local tourism boards.
  • These organizations may have job boards or provide information about employment opportunities within their member organizations.
• Local Tourism Offices:
  • Check the websites of local tourism offices and convention and visitor bureaus (CVBs) in Maryland cities and counties.
  • These offices often post job openings for tourism-related positions in their respective areas.
• Career Fairs and Events:
  • Attend career fairs and tourism industry events in Maryland to meet potential employers and learn about job opportunities.
  • These events provide a platform to network with industry professionals and gain insights into the job market.

SIXT.VN also offers insights into travel-related career paths, helping you understand the broader landscape of the tourism industry. According to the Maryland Department of Labor, the tourism and hospitality sectors are significant employers in the state, offering a range of job opportunities for qualified candidates.

5. What Skills Are Needed For Maryland Office Of Tourism Jobs?

Maryland Office of Tourism jobs require a diverse set of skills to effectively promote the state and enhance the visitor experience.

Here’s a breakdown of the essential skills needed:

• Communication Skills:
  • Verbal Communication: The ability to communicate clearly and effectively with visitors, colleagues, and stakeholders is crucial. This includes active listening, clear articulation, and the ability to convey information in a friendly and professional manner.
  • Written Communication: Strong writing skills are necessary for creating marketing materials, writing reports, and composing emails. This includes grammar, spelling, and the ability to adapt writing style to different audiences.
  • Presentation Skills: Some roles may require presenting information to groups, such as giving tours or conducting training sessions.
• Customer Service Skills:
  • Empathy: Understanding and addressing the needs and concerns of visitors is essential for providing excellent customer service.
  • Problem-Solving: The ability to quickly and effectively resolve issues and complaints is crucial for ensuring visitor satisfaction.
  • Patience: Dealing with diverse visitors and handling challenging situations requires patience and a positive attitude.
• Organizational Skills:
  • Time Management: Managing multiple tasks and meeting deadlines is necessary for coordinating events, managing projects, and handling administrative responsibilities.
  • Attention to Detail: Accuracy and attention to detail are important for tasks such as data entry, report writing, and event planning.
  • Project Management: Some roles may involve managing projects from start to finish, including planning, budgeting, and execution.
• Technical Skills:
  • Computer Proficiency: Familiarity with computer applications such as Microsoft Office Suite (Word, Excel, PowerPoint) is essential for most positions.
  • Social Media: Knowledge of social media platforms and digital marketing techniques is beneficial for promoting Maryland tourism online.
  • Data Analysis: The ability to collect, analyze, and interpret data is valuable for research and planning roles.
• Interpersonal Skills:
  • Teamwork: Collaboration with colleagues and stakeholders is essential for achieving common goals.
  • Networking: Building and maintaining relationships with industry professionals can lead to new opportunities and partnerships.
  • Cultural Sensitivity: Interacting with visitors from diverse backgrounds requires cultural sensitivity and the ability to adapt communication styles.

According to studies by the U.S. Travel Association, destinations with strong customer service and effective communication strategies are more successful in attracting and retaining visitors. Developing these skills can significantly enhance your prospects in the Maryland Office of Tourism.

6. How Can I Prepare For An Interview For A Maryland Tourism Job?

Preparing for an interview for a Maryland tourism job involves researching the organization, practicing common interview questions, and highlighting relevant skills and experiences.

Here’s a comprehensive guide to help you succeed:

• Research the Maryland Office of Tourism:
  • Mission and Goals: Understand the mission, vision, and goals of the Maryland Office of Tourism. Familiarize yourself with their current initiatives and strategic priorities.
  • Recent Projects: Research recent projects and campaigns undertaken by the Office of Tourism. This demonstrates your interest and knowledge of their work.
  • Key Personnel: Identify key personnel within the organization and learn about their roles and responsibilities.
• Understand the Job Requirements:
  • Job Description: Carefully review the job description and identify the key skills, qualifications, and responsibilities.
  • Required Skills: Assess your own skills and experiences and identify how they align with the job requirements.
  • Prepare Examples: Prepare specific examples from your past experiences that demonstrate your skills and achievements.
• Practice Common Interview Questions:
  • Behavioral Questions: Practice answering behavioral questions that assess your past behavior in specific situations. Examples include “Tell me about a time when you had to handle a difficult customer” or “Describe a situation where you had to work as part of a team.”
  • Situational Questions: Prepare for situational questions that ask you how you would handle hypothetical scenarios. Examples include “How would you promote Maryland as a tourist destination?” or “How would you handle a visitor complaint?”
  • Technical Questions: Depending on the role, you may be asked technical questions related to marketing, event planning, or data analysis.
• Highlight Relevant Skills and Experiences:
  • Communication Skills: Emphasize your strong communication skills, both written and verbal. Provide examples of how you have effectively communicated with diverse audiences.
  • Customer Service Skills: Highlight your ability to provide excellent customer service and resolve issues effectively.
  • Organizational Skills: Showcase your organizational skills and ability to manage multiple tasks and projects.
  • Knowledge of Maryland: Demonstrate your knowledge of Maryland’s attractions, history, and culture.
• Prepare Questions to Ask:
  • Show Interest: Prepare a few thoughtful questions to ask the interviewer. This demonstrates your interest in the job and the organization.
  • Examples: Examples include “What are the biggest challenges and opportunities facing the Maryland Office of Tourism?” or “What are the opportunities for professional development within the organization?”
• Dress Professionally:
  • Appropriate Attire: Dress professionally and appropriately for the interview. Business attire is generally recommended.
  • Grooming: Ensure that you are well-groomed and presentable.
• Follow Up:
  • Thank You Note: Send a thank-you note or email to the interviewer within 24 hours of the interview.
  • Express Interest: Reiterate your interest in the job and thank the interviewer for their time.

According to research from the Society for Human Resource Management (SHRM), candidates who prepare thoroughly for interviews and demonstrate a strong understanding of the organization are more likely to succeed. Preparing for an interview with the Maryland Office of Tourism will significantly increase your chances of landing the job.

7. Are There Entry-Level Opportunities In Maryland Tourism?

Yes, there are entry-level opportunities in Maryland tourism, often serving as a gateway to more specialized roles within the industry.

Entry-level positions in Maryland tourism include:

• Travel Information Aides:
  • Role: Travel Information Aides work at welcome centers, information kiosks, and visitor centers, providing information and assistance to tourists.
  • Responsibilities: Duties include answering questions, providing directions, offering suggestions for attractions and accommodations, and distributing maps and brochures.
  • Qualifications: Typically, a high school diploma or GED certificate is required. Strong customer service skills and knowledge of Maryland’s attractions are beneficial.
• Front Desk Agents:
  • Role: Front Desk Agents work at hotels, motels, and resorts, providing guest services and support.
  • Responsibilities: Duties include checking guests in and out, answering phone calls, making reservations, and addressing guest inquiries and complaints.
  • Qualifications: A high school diploma or GED certificate is usually required. Customer service experience and strong communication skills are advantageous.
• Tour Guides:
  • Role: Tour Guides lead tours of historical sites, attractions, and other points of interest, providing information and insights to visitors.
  • Responsibilities: Duties include conducting tours, providing historical and cultural context, answering questions, and ensuring visitor safety and enjoyment.
  • Qualifications: Knowledge of Maryland history and attractions is essential. Strong communication skills and the ability to engage and entertain visitors are beneficial.
• Event Staff:
  • Role: Event Staff assist with the setup, execution, and breakdown of events and festivals.
  • Responsibilities: Duties include setting up tables and chairs, assisting with registration, providing information to attendees, and ensuring the event runs smoothly.
  • Qualifications: Good communication and organizational skills are required. The ability to work well in a team and follow instructions is important.
• Hospitality Staff:
  • Role: Hospitality Staff work in restaurants, cafes, and other food service establishments, providing customer service and support.
  • Responsibilities: Duties include taking orders, serving food and beverages, clearing tables, and ensuring customer satisfaction.
  • Qualifications: Good communication and customer service skills are required. The ability to work well in a fast-paced environment is important.

According to the Maryland Department of Labor, the tourism and hospitality sectors offer numerous entry-level opportunities for individuals seeking to start their careers in the industry. These positions provide valuable experience and can lead to advancement opportunities within the Maryland Office of Tourism and related organizations. SIXT.VN supports this by providing insights into the broader travel and tourism industry, helping you understand the potential career paths available.

8. What Is The Work Environment Like In The Maryland Office Of Tourism?

The work environment in the Maryland Office of Tourism is generally dynamic, collaborative, and focused on promoting the state’s tourism industry.

Here’s a detailed look at what you can expect:

• Collaborative Culture:
  • Teamwork: The Office of Tourism typically fosters a collaborative culture where employees work together on projects and initiatives.
  • Communication: Open communication and information sharing are encouraged to ensure that everyone is aligned and informed.
  • Cross-Functional Teams: Employees may work in cross-functional teams, collaborating with colleagues from different departments to achieve common goals.
• Dynamic Environment:
  • Fast-Paced: The tourism industry is dynamic and fast-paced, requiring employees to be adaptable and responsive to changing trends and visitor needs.
  • Varied Tasks: Employees may handle a variety of tasks and responsibilities, from marketing and event planning to customer service and data analysis.
  • Seasonal Fluctuations: The workload may vary depending on the season, with peak periods during the summer and holidays.
• Professional Development:
  • Training: The Office of Tourism may provide training and professional development opportunities to help employees enhance their skills and knowledge.
  • Conferences: Employees may have the opportunity to attend industry conferences and events to learn about best practices and network with colleagues.
  • Career Advancement: The Office of Tourism may offer opportunities for career advancement within the organization.
• Focus on Promotion:
  • Promoting Maryland: The primary focus of the Office of Tourism is promoting Maryland as a premier travel destination.
  • Positive Image: Employees are expected to represent the state in a positive and professional manner.
  • Visitor Experience: The work environment is geared towards enhancing the visitor experience and ensuring that tourists have memorable and enjoyable stays in Maryland.
• Office Setting:
  • Professional Environment: The Office of Tourism typically operates in a professional office setting.
  • Modern Amenities: Employees may have access to modern amenities such as computers, printers, and other office equipment.
  • Location: The location of the office may vary, but it is typically located in a central area with easy access to transportation and amenities.

According to a survey by the U.S. Travel Association, employees in the tourism industry generally report high levels of job satisfaction due to the opportunity to promote and share their passion for travel and destinations. The Maryland Office of Tourism aims to create a supportive and engaging work environment that fosters creativity, collaboration, and professional growth.

9. How Can I Stand Out As An Applicant For Maryland Tourism Jobs?

Standing out as an applicant for Maryland tourism jobs requires highlighting your unique skills, experiences, and passion for promoting the state.

Here are effective strategies to differentiate yourself:

• Highlight Relevant Experience:
  • Tourism-Related Jobs: Emphasize any experience you have in tourism-related jobs, such as working at a hotel, visitor center, or tour company.
  • Customer Service: Highlight your customer service skills and ability to provide excellent service to visitors.
  • Event Planning: Showcase any experience you have in event planning, coordination, or execution.
• Demonstrate Knowledge of Maryland:
  • Attractions: Demonstrate your knowledge of Maryland’s attractions, history, and culture.
  • Recent Developments: Stay up-to-date on recent developments and initiatives in the Maryland tourism industry.
  • Local Expertise: Highlight any local expertise you have, such as knowledge of specific regions or communities in Maryland.
• Showcase Communication Skills:
  • Writing Samples: Provide writing samples that demonstrate your ability to communicate effectively in writing.
  • Presentation Skills: Highlight any experience you have in public speaking or giving presentations.
  • Language Skills: If you are bilingual or multilingual, emphasize your language skills, as they can be valuable in serving diverse visitors.
• Highlight Technical Skills:
  • Computer Proficiency: Showcase your proficiency in computer applications such as Microsoft Office Suite, social media platforms, and data analysis tools.
  • Digital Marketing: Highlight any experience you have in digital marketing, such as search engine optimization (SEO), social media marketing, or email marketing.
  • Data Analysis: If you have experience in data analysis, demonstrate your ability to collect, analyze, and interpret data to inform decision-making.
• Customize Your Application:
  • Tailor Your Resume: Customize your resume and cover letter to match the specific requirements of the job.
  • Highlight Achievements: Highlight your achievements and accomplishments in previous roles.
  • Quantify Results: Whenever possible, quantify your results to demonstrate the impact you have made.
• Network and Connect:
  • Industry Professionals: Network with industry professionals and attend tourism-related events to learn about job opportunities and make connections.
  • LinkedIn: Connect with employees of the Maryland Office of Tourism on LinkedIn and reach out to them to learn more about their work.
  • Informational Interviews: Conduct informational interviews with industry professionals to gain insights and advice.

According to research from the U.S. Travel Association, destinations that invest in training and development for their workforce are more successful in attracting and retaining visitors. By highlighting your skills, knowledge, and passion for Maryland tourism, you can stand out as a top candidate for Maryland Office of Tourism jobs.

10. How Does The Maryland Office Of Tourism Support Local Businesses?

The Maryland Office of Tourism supports local businesses through various initiatives aimed at promoting tourism and enhancing the visitor experience.

Here are some key ways the Office of Tourism supports local businesses:

• Marketing and Promotion:
  • Advertising Campaigns: The Office of Tourism conducts advertising campaigns to promote Maryland as a premier travel destination, driving traffic to local businesses.
  • Website and Online Presence: The Office of Tourism maintains a website and online presence that showcases local businesses and attractions, providing them with valuable exposure to potential visitors.
  • Social Media: The Office of Tourism uses social media platforms to promote local businesses and events, engaging with potential visitors and driving traffic to local establishments.
• Partnerships and Collaboration:
  • Tourism Industry Associations: The Office of Tourism partners with tourism industry associations to support local businesses and promote the state’s tourism industry.
  • Local Tourism Boards: The Office of Tourism collaborates with local tourism boards to develop and implement tourism strategies that benefit local businesses.
  • Cross-Promotional Opportunities: The Office of Tourism provides cross-promotional opportunities for local businesses, such as including them in marketing materials and events.
• Events and Festivals:
  • Support for Events: The Office of Tourism supports local events and festivals by providing funding, marketing assistance, and logistical support.
  • Attracting Visitors: Events and festivals attract visitors to local communities, providing local businesses with increased revenue opportunities.
  • Showcasing Local Culture: Events and festivals showcase local culture and traditions, providing visitors with unique and memorable experiences.
• Tourism Development:
  • Infrastructure Development: The Office of Tourism invests in infrastructure development projects that enhance the visitor experience and support local businesses.
  • Attraction Development: The Office of Tourism supports the development of new attractions and amenities that draw visitors to local communities.
  • Sustainable Tourism: The Office of Tourism promotes sustainable tourism practices that protect the environment and support local businesses.
• Research and Data:
  • Data Collection: The Office of Tourism collects data on visitor trends and preferences, providing local businesses with valuable insights for decision-making.
  • Market Research: The Office of Tourism conducts market research to identify opportunities for growth in the tourism industry.
  • Information Sharing: The Office of Tourism shares data and insights with local businesses, helping them to better understand and serve their customers.

According to the Maryland Department of Commerce, tourism generates billions of dollars in revenue annually, supporting thousands of jobs across the state. The Maryland Office of Tourism plays a crucial role in supporting local businesses by promoting tourism and enhancing the visitor experience, contributing to the economic vitality of local communities.

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FAQ About Maryland Office Of Tourism Jobs

• What are the most common entry-level positions in the Maryland Office of Tourism?

  Travel Information Aides and front desk agents are common entry-level positions in the Maryland Office of Tourism. These roles often require a high school diploma and strong customer service skills. They provide opportunities to interact with visitors and gain experience in the tourism industry.

• What qualifications are typically required for a Tourism Development Specialist role?

  A bachelor’s degree in tourism, marketing, business administration, or a related field is typically required for a Tourism Development Specialist role. Relevant experience in tourism development, marketing, or event planning is also beneficial.

• How can I find out about job openings in the Maryland Office of Tourism?

  You can find out about job openings in the Maryland Office of Tourism by checking the Maryland Department of Commerce website, the State of Maryland job portal, and online job boards such as Indeed and LinkedIn. Networking with industry professionals and attending career fairs can also help.

• What skills are essential for success in the Maryland Office of Tourism?

  Essential skills for success in the Maryland Office of Tourism include strong communication, customer service, organizational, and technical skills. Knowledge of Maryland’s attractions, history, and culture is also highly valuable.

• How can I prepare for an interview for a job in the Maryland Office of Tourism?

  To prepare for an interview, research the Maryland Office of Tourism, understand the job requirements, practice common interview questions, highlight relevant skills and experiences, and prepare questions to ask the interviewer.

• What is the typical work environment like in the Maryland Office of Tourism?

  The typical work environment in the Maryland Office of Tourism is collaborative, dynamic, and focused on promoting the state’s tourism industry. Employees work together on projects and initiatives, and the workload may vary depending on the season.

• How can I stand out as an applicant for Maryland tourism jobs?

  To stand out as an applicant, highlight relevant experience, demonstrate knowledge of Maryland, showcase communication and technical skills, customize your application, and network with industry professionals.

• Does the Maryland Office of Tourism support local businesses?

  Yes, the Maryland Office of Tourism supports local businesses through various initiatives, including marketing and promotion, partnerships and collaboration, support for events and festivals, tourism development, and research and data collection.

• Are there opportunities for career advancement within the Maryland Office of Tourism?

  Yes, the Maryland Office of Tourism offers opportunities for career advancement within the organization. Employees may have access to training programs, workshops, and conferences to enhance their skills and knowledge.

• What are the benefits of working for the Maryland Office of Tourism?

  The benefits of working for the Maryland Office of Tourism include job satisfaction, career growth, contributing to the state’s economy, employee benefits such as health insurance and retirement plans, and the opportunity to promote Maryland as a premier travel destination.