Linz Tourism offers a wealth of cultural experiences and scenic beauty. SIXT.VN helps you explore the best of Vietnam with convenient travel solutions. Discover top attractions, historical sites, and unique experiences in this vibrant city.
Contents
- 1. Tourist Information and Personalized Linz Tourism Planning
- 2. Linz Weekend Inquiry Service
- 3. Prospectus and Brochure Orders for Exploring Linz Tourism
- 4. Newsletter Registration for Linz Travel Updates
- 5. Magazine Subscription for Linz Culture and Events
- 6. Competitions and Prize Draws: Engaging with Linz Tourism
- 7. Linz-Kulturcard-365: Unlock Cultural Experiences
- 8. Linz Card: Your Key to the City
- 9. Linz Card/Linz Culture Card 365 Webshop Analytics
- 10. Häppchen-Pass: A Culinary Adventure in Linz
- 11. Sales Promotion and Group Travel to Linz
- 11.1. Sales Team Support for Linz Tours
- 12. Meetings and Conferences in Linz: Planning Your Event
- 13. Business Contacts, Partners, Service Providers, Members, and Media Representatives: Collaborating with Linz Tourism
- 14. Website Privacy Policy for Linz Tourism
- 14.1. Matomo Web Analytics for Linz Tourism
- 14.2. Facebook Pixel for Linz Tourism Marketing
- 15. Visit-Linz-App: Your Digital Guide to the City
- 16. Photos and Videos: Capturing Linz’s Moments
- 17. Feratel DESKLINE: Online Bookings and Inquiries for Linz Tourism
- 18. Information About Stored Data and Your Rights
- FAQ About Linz Tourism
1. Tourist Information and Personalized Linz Tourism Planning
Are you struggling to plan your Linz getaway? Contacting the Linz Tourist Information center is your first step to a personalized travel plan.
When you, as a potential visitor, contact Tourist Information Linz through our website form, email, or phone, we securely store your data for two years, adhering to legal obligations. This data helps us respond to your inquiries, address follow-up questions, and compile insightful statistics. Rest assured, we handle your information with utmost care and will never share it without your explicit consent.
You also have the option to keep your data on file with us for an indefinite period, allowing you to access various services. We will retain your data until you decide to withdraw your consent. You can also authorize us to use your data for direct mailing purposes, which includes sending you updates on Linz’s tourist attractions via postal mail and email. Your data will only be shared to prepare and send these mailings. You can revoke this consent at any time by contacting us at [email protected].
This approach ensures that your travel planning is tailored to your interests and preferences, making your visit to Linz truly memorable.
2. Linz Weekend Inquiry Service
Planning a weekend escape to Linz? Let us connect you with the perfect accommodation.
If you inquire about the Linz Weekend package, the tourist board serves as an intermediary between you and the hotel of your choice. The data you provide via web form, email, or phone is forwarded to your selected hotel. If you proceed to book a Linz Weekend, we retain your details based on our legitimate interest for two years to compile statistics and handle any follow-up inquiries.
Moreover, you can opt to keep your data on file with us for an indefinite period for various services, and we will store it until you withdraw your consent. By granting your consent, we can use your data for direct mailing, providing you with information on Linz’s tourist attractions via post and email. Your data will be used solely for preparing and sending these mailings. You can revoke this consent at any time by contacting us at [email protected].
This service streamlines your weekend planning, ensuring a seamless and enjoyable experience in Linz.
3. Prospectus and Brochure Orders for Exploring Linz Tourism
Want to explore Linz tourism with detailed guides? Order our brochures for an in-depth look at the city.
To fulfill your request for prospectuses, we collect your data via web form, email, or phone. We store this data until your request has been processed, to address follow-up questions, and to compile our statistics for a maximum of two years, based on our legitimate interest.
Additionally, you can grant us indefinite access to your data, which we will use for direct marketing campaigns via email and post to keep you informed about the latest news from Linz. Your data will be used solely for preparing and sending these mailings.
4. Newsletter Registration for Linz Travel Updates
Stay updated on the latest Linz travel news by subscribing to our newsletter.
When you sign up for one of our newsletters through our web form, you’ll receive a confirmation email to verify your registration. You can also subscribe to our newsletters by completing reply cards included in certain mailings. Your data will be stored until you unsubscribe. We partner with external service providers (newsletter tools) to ensure the secure and efficient delivery of our newsletters. When we use these providers, their processing of your data is governed by a contract we have with them. Your data will not be shared with other third parties.
You consent to the analysis of your email opening, clicking, and downloading behavior, which we use to optimize the newsletter to match your interests.
You can unsubscribe at any time by simply clicking the unsubscribe link in the email. All data recorded up to that point will be deleted. The processing of this data is based on your consent.
5. Magazine Subscription for Linz Culture and Events
Interested in Linz’s cultural scene? Subscribe to our magazine for insights into events and happenings.
If you subscribe to the Linz changes magazine via our web form, email, or phone, we store the data needed to send you the magazine, based on your consent. Your data will only be used for preparing and sending the magazine. You can cancel your subscription at any time. If you do not sign up for further subscriptions or inquiries, your data will be deleted.
Individuals in politics, the press, and committees associated with the Linz Tourist Board receive the Linz changes magazine as an informational medium, based on legitimate interest.
6. Competitions and Prize Draws: Engaging with Linz Tourism
Participate in our competitions for a chance to win exciting Linz experiences.
The data you provide (name, date of birth, email address, phone number, address) is used solely to administer the competition and will not be shared. If you win, we will contact you via email or phone and store your data until the prize has been awarded.
You also have the option to keep your data on file with us for various services indefinitely, and we will store your data until you withdraw your consent. You can consent to us using your data for direct mailing purposes (sending information on tourist attractions in Linz via post and email). Your data will only be passed on for the purpose of preparing post for dispatch. You can withdraw this consent at any time by contacting us at [email protected].
7. Linz-Kulturcard-365: Unlock Cultural Experiences
Unlock Linz’s cultural treasures with the Linz Culture Card 365, offering free admission to museums and exclusive events.
You can acquire the Linz Culture Card 365 through our online form or webshop, gaining free entry to participating museums and exclusive events. Cardholders also enjoy discounts from incentive partners.
We process the personal data you enter on the application form (name, address, email, and date of birth) to manage the service and issue the card. Additionally, when purchasing the card through our tourist information office, webshop, or partner sales outlets, we process necessary billing and bank details. When you use your card, your card number and the location are recorded to prevent misuse and ensure you benefit from the service.
To keep you updated on the advantages of the card, we send a monthly email with current offers such as event invitations, activities, deals, and cultural offerings. We also use your contact details (name, address) to send information by post. If you prefer not to receive emails or postal messages, you can notify us at any time at [email protected].
These processing operations fulfill our contractual obligations (Art. 6(1) sentence 1(b) GDPR) and our legitimate interest (Art. 6(1) sentence 1(f) GDPR) in providing a personal service and delivering interesting cultural information.
We also process your data with your consent (Art. 6(1) sentence 1(a) GDPR) to send you information about current offers by email or post, even after your card’s validity period. You can withdraw this consent at any time by emailing [email protected].
If you purchase the Culture Card from a point of sale other than the Tourist Information Linz, or if you buy it in the online shop, our distribution partners will gather your data on our behalf and transmit them to us. The data gathering body is contractually obligated to handle your data carefully and to use them only for the purpose of processing the sale of the Linz Culture Card 365.
We are also supported by external service providers (e.g. IT service providers, print shops, etc.).
We process your personal data only as long as it is necessary to fulfill our contractual or legal obligations.
8. Linz Card: Your Key to the City
Unlock Linz’s attractions with the Linz Card, offering access to museums, public transport, and more.
We process your personal data to manage the service and issue the Linz Card. When you purchase a Linz Card, your name is registered and printed on the ticket, which is valid only with a photo ID. Additionally, we process billing and bank details when you purchase the card at our sales outlet or online. When you use your card, your card number and the redeeming venue are recorded to prevent misuse and ensure you benefit from the service.
We process your personal data only as long as it is required to fulfill our contractual or legal obligations.
You can also grant us consent to use your data for direct mailing (information about the tourism offering in Linz by post and via digital channels). This consent can be revoked at any time by sending an e-mail to [email protected].
If you purchase the Linz Card from a point of sale other than the Tourist Information Linz, or if you buy it in the online shop, our distribution partners will gather your data on our behalf and transmit them to us. The data gathering body is contractually obligated to handle your data carefully and to use them only for the purpose of processing the sale of the Linz Card.
To ensure that the process runs smoothly, and so that we can implement our service professionally and efficiently, we are also supported to some extent by external service providers (e.g. IT service providers, print shops, etc.). If we involve external service providers in the processing of your personal data, their processing will be based on a contractual data processing agreement concluded with us. This ensures that the service provider will use the data exclusively for the agreed purpose.
9. Linz Card/Linz Culture Card 365 Webshop Analytics
Our webshop uses Google Analytics to understand user behavior and improve your shopping experience.
The Linz Card/Linz Culture Card 365 Webshop uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable your use of the website to be analysed. The information generated by the cookies about your use of this website will be transmitted to and saved on a Google server in the US.
The IP address transmitted from your browser in connection with Google Analytics will not be combined with other data collected by Google. We have also added “anonymizeIP” to the Google Analytics code on this website. This guarantees that your IP address is masked so that all data will be collected anonymously. Only in exceptional cases will the full IP address be transmitted to a Google server in the US and truncated there.
Google will use the information collected to analyse your use of the website, compile reports on website activity for the website operators and perform additional services relating to the use of the website and the Internet.
In addition, you can prevent the data that is generated by the cookie and relates to your use of the website (including your IP address) from being collected, sent to Google and processed by Google by downloading and installing a browser add-on. As an alternative to the browser add-on, especially in the case of browsers on mobile devices, you can also prevent Google Analytics from collecting your data by clicking on this link. An opt-out cookie will be set that will prevent your data from being collected on future visits to this website. The opt-out cookie works exclusively in this browser and only for our website, and it will be stored on your device. If you delete the cookies from the browser, you will have to reset the opt-out cookie.
You can find more information about data privacy in connection with Google Analytics in the Google Analytics Help section.
10. Häppchen-Pass: A Culinary Adventure in Linz
Embark on a culinary adventure with the Häppchen-Pass, exploring Linz’s gastronomic delights.
When you purchase the Häppchen-Pass from one of our sales partners / from us, your name will be collected and recorded on the Häppchen-Pass. This – in addition to a stamp from the issuing office – serves to prevent misuse, as the Häppchen-Pass is non-transferable. Your name will only be collected in the course of the sales process and noted on the Häppchen-Pass, but will not be stored or otherwise processed by us beyond that. When you visit our canapé partners, the establishment confirms the consumption in the passport with the date and the retailer’s stamp. Your data will not be stored or processed beyond this.
11. Sales Promotion and Group Travel to Linz
Planning a group visit to Linz? We can help you organize the perfect itinerary.
We receive inquiries relating to groups (school groups, tour operators/travel agencies, clubs, etc.) either by email or by phone. We store the data provided during this process, so we can respond to your inquiry, and these data are only passed on to our tourism service providers (hotels, museums, etc.) if you request rooms and make bookings/reservations. We only act as an intermediary in this process and can, if requested, make reservations under your name. However, the contractual relationship is always between you and the respective tourism service providers.
If you as a tour operator/travel agency or school are in regular contact with us, we will store your contact details until further notice on the basis of our legitimate interest, and you will receive news from the Linz Tourism Board via email and post. If you no longer wish to receive this information, we ask that you send an informal response to [email protected] or [email protected]. You can unsubscribe from newsletter mailings directly in any newsletter. This cancellation will not affect any of your other data which we have on file.
Individuals and clubs who contact us regarding group tours will only continue to receive information at their express request. These persons can consent to storage until further notice and order brochures or sign up for our newsletters. The provided data will otherwise be deleted after the inquiry has been dealt with and our statistics have been produced (after a period of two years). This will not affect any newsletter registrations which have been completed. You can unsubscribe from the newsletter at any time by clicking the link in the respective email.
11.1. Sales Team Support for Linz Tours
Our dedicated sales team can assist you with personalized tour arrangements in Linz.
The Linz Tourist Board cooperates with freelance employees who provide services to groups. If you are in contact with one of our colleagues regarding this, we store your data after the initial conversation and until further notice if you consent to this. The provided contact details are only passed on if a booking is made with tourism service providers (museums, hotels, etc.). We handle your data with the utmost care, and you can withdraw your consent at any time (e-mailto: [email protected]).
12. Meetings and Conferences in Linz: Planning Your Event
Planning a meeting or conference in Linz? We offer comprehensive support for your event.
If you make use of our meetings and conferences service and contact us via the web form, email, or phone, we will store the data you provide to us in order to respond to your inquiry and will pass it on to service providers if applicable.
We will store your data for a period of three years for follow-up inquiries and in order to produce reports. You can also consent to the indefinite storage of your data until further notice, and we will then send you information and news relating to meeting and celebrating in Linz as well as invitations to site inspection tours via post or email. You can withdraw this consent at any time by contacting us at [email protected].
The key data from your event and your company’s name will be passed on to the ACB (Austrian Convention Bureau) for the Meeting Industry Report Austria (MIRA), in which Linz also participates.
13. Business Contacts, Partners, Service Providers, Members, and Media Representatives: Collaborating with Linz Tourism
We collaborate with various partners to promote Linz tourism effectively.
The Linz Tourist Board is legally obliged to actively inform its partners of its activities within the scope of the tourist board’s duties (pursuant to the Tourism Law 2018, Section 12).
If you are among our business and press contacts, a member of the tourist board based on the Tourism Law, a partner in the (Upper) Austrian tourism industry or a tourism service provider affiliated with us, we store your data on the legal basis of legitimate interest. You will receive mailings from us via post or email with news from the tourist board and/or regarding tourist attractions. You can of course cancel these mailings at any time by sending an e-mail to [email protected].
14. Website Privacy Policy for Linz Tourism
Our website uses cookies and analytics to enhance your browsing experience.
During the use of the website, various cookies are stored on your device to enhance the user-friendliness of the website. The necessary cookies and their storage periods are listed below.
- Session cookie (PHPSESSID)Cookie set automatically by the web server.Storage period: browser session
- Cookies noticeSet after the cookies notice is confirmed so this message is not displayed again.Storage period: indefinitely
- Info noticeSet after the info notice is closed so this message is not displayed again.Storage period: indefinitely
14.1. Matomo Web Analytics for Linz Tourism
We use Matomo for anonymized analysis of user behavior to optimize our website.
This website uses the open source web analysis service Matomo, a service of InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, NZBN 6106769, (‘Matomo’). Matomo uses technologies that enable cross-page recognition of the user to analyse user behaviour. Matomo is hosted exclusively on servers rented in Europe, so that all analysis data remains with us and is not passed on. The IP address is anonymised before it is saved.
With the help of Matomo, we are able to collect and analyse data about the use of our website by website visitors. This allows us to find out when which pages were accessed and from which region. We also record various log files (e.g. IP address, referrer, browser and operating system used) and can measure whether our website visitors perform certain actions (e.g. click behaviour).
The processing of the data is based on our legitimate interest in the anonymised analysis of user behaviour in order to optimise our website (Art. 6 (1) lit. f GDPR). If you have given us your consent to set ‘analysis’ cookies, Matomo will also set cookies. This allows us to recognise returning users and ‘analyse’ their behaviour on our website in more detail. This data is processed on the basis of Art. 6 (1) lit. a GDPR. You can revoke your consent at any time in the cookie settings.
14.2. Facebook Pixel for Linz Tourism Marketing
We use Facebook Pixel to track the effectiveness of our Facebook ads.
We use the ‘pixel’ provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (‘Facebook’) on our website. We can use the pixel to track users’ activities after they have seen or clicked a Facebook advert. This enables us to gauge the effectiveness of our Facebook adverts for statistical and market research purposes. The data collected in this way are anonymous for us; that is, we do not see the personal data relating to individual users. However, these data are stored and processed by Facebook, and we provide you with information regarding this on the basis of the knowledge available to us. Facebook can link these data with your Facebook account and use them for its own advertising purposes in accordance with Facebook’s Data Policy, www.facebook.com/about/privacy. You can allow Facebook and its partners to place adverts on and outside of Facebook. A cookie can also be stored on your computer for these purposes.
15. Visit-Linz-App: Your Digital Guide to the City
Explore Linz with our Visit Linz app, offering interactive maps and personalized recommendations.
The Visit Linz app uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). The use of the Visit Linz app is analysed by means of this service. The information generated by the cookies regarding your use of this app will be transmitted to a Google server in the US, where it will be stored.
Google does not combine the IP address that is transmitted by your browser in connection with Google Analytics with any other data. We have also extended the code to include “anonymizeIP”. This guarantees that your IP address is masked so that all data will be collected anonymously. Only in exceptional cases will the full IP address be transmitted to a Google server in the US and truncated there.
Google will use the information collected to analyse your use of the app, compile reports on website activity for the website operators and perform additional services relating to the use of the website and the Internet.
You can also prevent the data that is generated by the cookie and relates to your use of the website (including your IP address) from being collected and processed by Google by activating the corresponding function in the settings.
When you use the Visit Linz app, your location and the amount of time you spend at pre-defined places in Linz will be stored with your consent. The data are anonymised and cannot be traced to individuals. You can withdraw your consent to the storage of this data at any time in the app settings.
A user must be created in order to collect points in the “Play” area of the Visit Linz app. A user name and an e-mail address must be stored so that the user remains uniquely identifiable. The functions performed, points collected and offers redeemed will be stored for each user. None of the information will be used for any other purposes or transmitted to third parties. When an account is deleted, the related stored information will be deleted at the same time.
This application runs on Google Play Services for AR (ARCore), which is provided by Google LLC and governed by the Google Privacy Policy
16. Photos and Videos: Capturing Linz’s Moments
We document our activities and events with photos and videos to promote Linz.
It is in our interest to bring people and companies together, to share knowledge and to inspire offers. Therefore, our activities and events (for example site inspection tours, tourism conference, press trips, tours, Linz Academy etc.) are documented with photo and video and subsequently this material is used for promoting the events: online on websites , in press releases and offline in print media and our publications.
17. Feratel DESKLINE: Online Bookings and Inquiries for Linz Tourism
We use Feratel DESKLINE to process online bookings and inquiries for your convenience.
For the processing of online bookings and enquiries, we process your personal data in order to provide you with the booked services with the help of our service provider feratel Media Technologies AG (Maria-Theresien-Straße 8, A-6020 Innsbruck). For this purpose, we store and process inventory data, communication data, contract data, payment data of our customers, interested parties and other business partners. The processing is carried out for the purpose of providing contractual services or for the fulfilment of pre-contractual services on the basis of the legal grounds of Art. 6 (1) lit. b DSGVO (booking transactions, answering quotation requests and sending brochures) and Art. 6 (1) lit. c DSGVO (legally required retention periods for bookings or invoices). In addition, data processing is based on our legitimate interest pursuant to Art. 6 (1) lit. f DSGVO for the use of corresponding booking software. For a booking, the data fields marked as required are necessary for the justification and fulfilment of the contract. The data is only passed on to third parties (hotel partners or other tourism service providers) to the extent necessary for the processing of a booking. We have concluded a corresponding agreement with the company feratel in accordance with Art. 28 DSGVO as an order processor, which ensures that your data is processed exclusively within the scope of our order. You can find more information about feratel’s data protection at: https://www.feratel.com/datenschutz.html.
18. Information About Stored Data and Your Rights
You have the right to access, correct, or delete your stored data.
In principle, you are entitled to get information about your processed data as well as to prompt its correction, deletion, restriction, transferability, revocation and objection. You can also contact our data protection officer to exercise these rights:
rosa elefant OGSchlachthausgasse 52/81030 Wien[email protected]+43 676 922 76 00In order to protect your data, proof of your identity will be requested in the event of any doubt.
In addition, the data protection authority can be reached at the following contact details:Austrian data protection authorityPhone: +43 1 52 152-0E-mail: [email protected]
FAQ About Linz Tourism
1. What are the top attractions in Linz?
Linz boasts attractions like the Ars Electronica Center, Lentos Art Museum, and Linz Castle.
2. How can I get tourist information for Linz?
You can contact Tourist Information Linz via their website, email, or phone for personalized assistance.
3. What is the Linz Card and what are its benefits?
The Linz Card offers access to museums, public transport, and other attractions, providing a convenient and cost-effective way to explore the city.
4. How can I subscribe to the Linz Tourism newsletter?
You can subscribe through the web form on the Linz Tourism website or by completing reply cards in certain mailings.
5. What is the Linz Culture Card 365?
The Linz Culture Card 365 provides free admission to participating museums and exclusive events for a year.
6. How does Linz Tourism handle my personal data when I make an inquiry?
Linz Tourism stores your data securely for a limited period to respond to your inquiries and compile statistics, and will not share it without your consent.
7. Does the Linz Tourism website use cookies?
Yes, the website uses cookies to enhance user experience and for web analytics purposes.
8. What is the Visit Linz app and what does it offer?
The Visit Linz app is a digital guide that offers interactive maps, personalized recommendations, and information on local attractions.
9. How can I plan a group tour to Linz?
You can contact Linz Tourism’s sales team for assistance with personalized tour arrangements for groups.
10. How can I unsubscribe from Linz Tourism mailings?
You can unsubscribe by clicking the unsubscribe link in the email or by contacting [email protected].
Embark on your Linz adventure with confidence, knowing that SIXT.VN and Linz Tourism are here to make your trip seamless and memorable.