Navigating the world of travel planning can be overwhelming, but Amex.com Travel provides a streamlined solution for booking flights, hotels, and more, all while maximizing your American Express card rewards. SIXT.VN understands the importance of stress-free travel, especially when venturing to exciting destinations like Vietnam. With amex.com travel, you can unlock exclusive benefits, earn valuable Membership Rewards points, and enjoy a seamless booking experience. Let’s explore how to leverage amex.com travel for your next adventure and discover incredible travel deals.
Contents
- 1. What is Amex.com Travel and How Does it Work?
- 2. What Are the Benefits of Booking Through Amex.com Travel?
- 2.1 Earning Bonus Membership Rewards Points
- 2.2 Access to Exclusive Deals and Offers
- 2.3 Fine Hotels + Resorts (FHR) Program
- 2.4 The Hotel Collection
- 2.5 Pay with Points
- 2.6 Lowest Hotel Rates Guarantee
- 2.7 24/7 Customer Service
- 3. How to Use Amex.com Travel to Plan Your Trip to Vietnam
- 3.1 Booking Flights to Vietnam
- 3.2 Booking Hotels in Vietnam
- 3.3 Booking Vacation Packages
- 3.4 Tips for Maximizing Your Rewards
- 4. What are the Top Destinations in Vietnam You Can Book Through Amex.com Travel?
- 4.1 Hanoi
- 4.2 Ho Chi Minh City
- 4.3 Ha Long Bay
- 4.4 Hoi An
- 4.5 Phu Quoc Island
- 5. What are the alternatives to Amex.com Travel for Booking Travel to Vietnam?
- 5.1 Direct Booking with Airlines and Hotels
- 5.2 Other Online Travel Agencies (OTAs)
- 5.3 Travel Agents
- 6. How Can SIXT.VN Enhance Your Trip to Vietnam?
- 6.1 Airport Transfer Services
- 6.2 Hotel Booking Assistance
- 6.3 Tours and Activities
- 6.4 Visa Assistance
- 6.5 24/7 Support
- 7. How to Choose the Right American Express Card for Travel to Vietnam
- 7.1 Earning Potential
- 7.2 Travel Benefits
- 7.3 Annual Fee
- 7.4 Foreign Transaction Fees
- 7.5 Recommended American Express Cards for Travel
- 8. Understanding the Fine Print: Terms and Conditions of Amex.com Travel
- 8.1 Eligibility
- 8.2 Booking Restrictions
- 8.3 Cancellation Policies
- 8.4 Changes and Modifications
- 8.5 Dispute Resolution
- 8.6 2X Membership Rewards Points
- 8.7 3x Membership Rewards Points Business Gold Card
- 8.8 Gold Card Membership Rewards
- 8.9 Green Card Membership Rewards
- 8.10 5X Membership Rewards Points Platinum Card
- 8.11 5X Membership Rewards Points for Business Platinum Card
- 8.12 Membership Rewards® Pay with Points
- 8.13 Membership Rewards® Program
- 8.14 Lowest Hotel Rates Guarantee
- 8.15 The Hotel Collection
- 8.16 Fine Hotels + Resorts®
1. What is Amex.com Travel and How Does it Work?
Amex.com Travel is American Express’s online travel portal, a comprehensive platform where cardholders can book flights, hotels, rental cars, cruises, and vacation packages. It operates similarly to other online travel agencies, offering a user-friendly interface to search, compare, and book travel arrangements. The key differentiator is its integration with the American Express Membership Rewards program, allowing cardholders to earn bonus points and redeem them for travel purchases.
2. What Are the Benefits of Booking Through Amex.com Travel?
Booking through amex.com travel offers a multitude of benefits, particularly for American Express cardholders.
2.1 Earning Bonus Membership Rewards Points
Many American Express cards offer bonus Membership Rewards points for travel purchases made through amex.com travel. For example, Platinum Card members may earn 5x points on flights and prepaid hotels, while Business Gold Card members can earn 3x points on eligible travel purchases. These bonus points can significantly boost your rewards balance, allowing you to redeem for future travel or other valuable rewards.
According to American Express, earning additional points on travel purchases made through amextravel.com is a key benefit for cardholders (American Express, 2024).
2.2 Access to Exclusive Deals and Offers
Amex.com travel often features exclusive deals and offers on flights, hotels, and vacation packages that are not available elsewhere. These deals can include discounted rates, complimentary upgrades, and bonus amenities, providing significant savings and enhancing your travel experience.
2.3 Fine Hotels + Resorts (FHR) Program
American Express Platinum and Centurion cardholders gain access to the Fine Hotels + Resorts (FHR) program when booking through amex.com travel. FHR offers a curated collection of luxury hotels and resorts worldwide, providing guaranteed benefits such as:
- Noon check-in, when available
- Room upgrade, when available
- Daily breakfast for two
- A special amenity, like a spa or dining credit
The Fine Hotels + Resorts program provides an elevated travel experience with VIP perks and personalized service.
2.4 The Hotel Collection
The Hotel Collection, available to American Express Gold, Platinum, and Centurion cardholders, offers similar benefits to FHR but with a broader selection of hotels. When booking a stay of two or more consecutive nights through amex.com travel, cardholders can enjoy:
- A $100 experience credit to use on qualifying hotel expenses.
- Room upgrade, when available
The Hotel Collection offers valuable perks for a wide range of travelers, providing additional value and enhancing your hotel stays.
2.5 Pay with Points
Amex.com travel allows you to redeem Membership Rewards points to cover all or part of your travel purchases. This “Pay with Points” option provides flexibility in using your rewards, allowing you to offset the cost of flights, hotels, and other travel expenses.
2.6 Lowest Hotel Rates Guarantee
American Express offers a Lowest Hotel Rates Guarantee for bookings made through amex.com travel. If you find a lower price for the same hotel room online before your stay, American Express will refund you the difference. This guarantee ensures you’re getting the best possible rate on your hotel bookings.
2.7 24/7 Customer Service
Amex.com travel provides 24/7 customer service to assist with any travel-related issues or questions. Whether you need to change your flight, modify your hotel reservation, or require assistance during your trip, American Express’s customer service team is available to provide support.
3. How to Use Amex.com Travel to Plan Your Trip to Vietnam
Planning a trip to Vietnam can be exciting but also require careful preparation. Amex.com travel can be a valuable tool in simplifying the process and maximizing your rewards. Here’s how to use amex.com travel to plan your trip to Vietnam:
3.1 Booking Flights to Vietnam
- Visit Amex.com Travel: Go to amextravel.com and log in with your American Express card credentials.
- Search for Flights: Enter your departure city, destination (e.g., Hanoi or Ho Chi Minh City), travel dates, and number of travelers.
- Compare Options: Review the available flight options, comparing prices, airlines, and flight times.
- Select Your Flight: Choose the flight that best suits your needs and proceed to booking.
- Enter Passenger Information: Provide the required passenger details, including names, dates of birth, and contact information.
- Pay with Your American Express Card: Use your American Express card to pay for the flight and earn bonus Membership Rewards points. Consider using the “Pay with Points” option to redeem your existing points and offset the cost of your flight.
Alt: Booking flights to Vietnam using Amex Travel’s online platform.
3.2 Booking Hotels in Vietnam
- Search for Hotels: Enter your destination in Vietnam (e.g., Hanoi, Ho Chi Minh City, or Ha Long Bay), travel dates, and number of guests.
- Explore Hotel Options: Browse the available hotels, filtering by price, star rating, amenities, and location. Look for hotels participating in the Fine Hotels + Resorts or The Hotel Collection programs for added benefits.
- Select Your Hotel: Choose the hotel that best fits your preferences and proceed to booking.
- Enter Guest Information: Provide the required guest details, including names and contact information.
- Pay with Your American Express Card: Use your American Express card to pay for the hotel and earn bonus Membership Rewards points. You can also use the “Pay with Points” option to redeem your points and reduce the cost of your hotel stay.
Alt: Choosing a hotel in Vietnam through Amex Travel with detailed filters.
3.3 Booking Vacation Packages
- Search for Packages: Enter your destination in Vietnam, travel dates, and number of travelers.
- Customize Your Package: Choose your preferred flight and hotel options to create a customized vacation package.
- Review Your Itinerary: Carefully review your itinerary, including flight details, hotel information, and total cost.
- Pay with Your American Express Card: Use your American Express card to pay for the vacation package and earn bonus Membership Rewards points. You can also use the “Pay with Points” option to redeem your points and save money on your vacation.
3.4 Tips for Maximizing Your Rewards
- Use the Right Card: Use an American Express card that offers bonus points for travel purchases, such as the Platinum Card or Business Gold Card.
- Take Advantage of Offers: Look for limited-time promotions or discounts on amex.com travel to maximize your savings.
- Consider FHR or The Hotel Collection: If you’re a Platinum or Gold cardholder, book hotels through the Fine Hotels + Resorts or The Hotel Collection programs to enjoy valuable benefits like room upgrades and experience credits.
- Redeem Points Strategically: Use your Membership Rewards points to offset the cost of travel purchases, especially during peak seasons or for expensive flights and hotels.
4. What are the Top Destinations in Vietnam You Can Book Through Amex.com Travel?
Vietnam offers a diverse range of destinations, from bustling cities to serene beaches and stunning natural landscapes. Here are some top destinations you can book through amex.com travel:
4.1 Hanoi
Hanoi, the capital of Vietnam, is a vibrant city with a rich history and culture. Explore the Old Quarter, visit Hoan Kiem Lake, and enjoy traditional Vietnamese cuisine.
4.2 Ho Chi Minh City
Ho Chi Minh City, formerly Saigon, is a modern metropolis with a blend of historical landmarks and contemporary attractions. Visit the War Remnants Museum, explore the Cu Chi Tunnels, and experience the city’s bustling nightlife.
4.3 Ha Long Bay
Ha Long Bay is a UNESCO World Heritage Site known for its stunning limestone karsts and emerald waters. Take a cruise through the bay, kayak among the islands, and enjoy breathtaking views.
4.4 Hoi An
Hoi An is a charming ancient town with well-preserved architecture, colorful lanterns, and tailor shops. Explore the historic streets, visit the Japanese Covered Bridge, and relax on the nearby beaches.
4.5 Phu Quoc Island
Phu Quoc Island is a tropical paradise with pristine beaches, turquoise waters, and lush forests. Relax on the beaches, go snorkeling or diving, and explore the island’s natural beauty.
5. What are the alternatives to Amex.com Travel for Booking Travel to Vietnam?
While amex.com travel offers numerous benefits, it’s essential to consider alternative booking options to ensure you’re getting the best possible value and flexibility.
5.1 Direct Booking with Airlines and Hotels
Booking directly with airlines and hotels can sometimes offer better rates or more flexible cancellation policies. Additionally, you may be able to earn loyalty points or elite status benefits by booking directly.
5.2 Other Online Travel Agencies (OTAs)
Online travel agencies like Expedia, Booking.com, and Kayak can provide a wide range of flight and hotel options, allowing you to compare prices and find deals. However, be sure to compare the total cost, including taxes and fees, before making a booking.
5.3 Travel Agents
Travel agents can offer personalized service and expertise in planning complex itineraries. They can also provide access to exclusive deals and offers not available online. However, travel agents may charge fees for their services, so be sure to inquire about costs upfront.
Alt: A scenic view of a boat sailing through the famous Ha Long Bay in Vietnam.
6. How Can SIXT.VN Enhance Your Trip to Vietnam?
While amex.com travel can help you book flights and hotels, SIXT.VN offers a range of services to enhance your trip to Vietnam and make your travel experience seamless and enjoyable.
6.1 Airport Transfer Services
SIXT.VN provides reliable and comfortable airport transfer services, ensuring a smooth transition from the airport to your hotel. Our professional drivers will greet you at the airport and transport you to your destination in a private vehicle.
6.2 Hotel Booking Assistance
In addition to booking hotels through amex.com travel, SIXT.VN can assist you in finding the perfect accommodation to suit your needs and budget. We have partnerships with a wide range of hotels in Vietnam, offering competitive rates and exclusive deals.
6.3 Tours and Activities
SIXT.VN offers a variety of tours and activities to help you explore Vietnam’s rich culture and natural beauty. From city tours to cooking classes to adventure excursions, we can create a customized itinerary to match your interests.
6.4 Visa Assistance
Navigating visa requirements can be complex, but SIXT.VN can provide assistance in obtaining your Vietnam visa. We’ll guide you through the application process and ensure you have all the necessary documents.
6.5 24/7 Support
SIXT.VN offers 24/7 support to assist you with any travel-related issues or questions. Whether you need help with your itinerary, require assistance during your trip, or have any other concerns, our team is available to provide support.
Address: 260 Cau Giay, Hanoi, Vietnam
Hotline/Whatsapp: +84 986 244 358
Website: SIXT.VN
7. How to Choose the Right American Express Card for Travel to Vietnam
Selecting the right American Express card can significantly enhance your travel experience and maximize your rewards. Here are some factors to consider when choosing an American Express card for travel to Vietnam:
7.1 Earning Potential
Consider the card’s earning potential on travel purchases, including flights, hotels, and other travel expenses. Look for cards that offer bonus points or multipliers on travel spending.
7.2 Travel Benefits
Evaluate the card’s travel benefits, such as airport lounge access, travel insurance, and statement credits for travel purchases. These benefits can provide valuable savings and convenience during your trip.
7.3 Annual Fee
Weigh the card’s annual fee against the value of the rewards and benefits you expect to receive. Determine whether the card’s benefits outweigh the annual fee based on your spending habits and travel patterns.
7.4 Foreign Transaction Fees
Check whether the card charges foreign transaction fees on purchases made outside the United States. Choose a card with no foreign transaction fees to avoid incurring unnecessary charges on your trip to Vietnam.
7.5 Recommended American Express Cards for Travel
- The Platinum Card from American Express: Offers 5x points on flights and prepaid hotels booked through amex.com travel, as well as access to airport lounges, travel insurance, and a $200 hotel credit.
- American Express® Gold Card: Offers 3x points on flights booked directly with airlines or on amextravel.com, and 4x points at restaurants worldwide.
- American Express® Green Card: Offers 3x points on travel and transit, including flights, hotels, and transportation expenses.
Choosing the right American Express card can help you earn valuable rewards and enjoy a more comfortable and convenient travel experience.
Alt: A vibrant night scene in Hoi An, Vietnam, with colorful lanterns illuminating the ancient town.
8. Understanding the Fine Print: Terms and Conditions of Amex.com Travel
Before booking through amex.com travel, it’s essential to understand the terms and conditions associated with the platform. Here are some key points to be aware of:
8.1 Eligibility
To book through amex.com travel, you must be an American Express cardholder in good standing. Certain benefits, such as access to Fine Hotels + Resorts and The Hotel Collection, may be limited to specific card types.
8.2 Booking Restrictions
Some bookings may be subject to restrictions, such as minimum stay requirements, blackout dates, or limited availability. Be sure to review the booking details carefully before confirming your reservation.
8.3 Cancellation Policies
Cancellation policies vary depending on the airline, hotel, or travel provider. Be sure to understand the cancellation policy before booking, as you may be subject to fees or penalties for canceling your reservation.
8.4 Changes and Modifications
Making changes or modifications to your booking may be subject to fees or restrictions. Contact amex.com travel customer service to inquire about changes and modifications to your reservation.
8.5 Dispute Resolution
In the event of a dispute with an airline, hotel, or travel provider, contact amex.com travel customer service for assistance. American Express may be able to help resolve the issue or provide compensation for damages.
8.6 2X Membership Rewards Points
Membership Rewards-enrolled Card Members get at least 1 Membership Rewards® point for every eligible dollar spent on their Membership Rewards program-enrolled American Express® Card. Those same Card Members will also get at least 1 additional point for each dollar of eligible travel purchases made on amextravel.com on their Membership Rewards program-enrolled American Express Card. Corporate Card Members are not eligible for the additional point. Eligible travel purchases include all travel purchases made with your Membership Rewards program-enrolled American Express® Card on amextravel.com, including air, prepaid hotels, prepaid car rentals, vacation packages (flight + hotel packages) or cruise reservations, minus returns and other credits. Platinum and Business Platinum Card Members are only eligible for 1 additional point on cruise reservations. Eligible travel purchases do NOT include non-prepaid car rentals, non-prepaid hotels, ticketing service or other fees, or interest charges. Bonuses you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express may not be combined with this offer, such as 5X bonuses for Platinum and Business Platinum Card Members or 3X bonuses for Business Gold Card Members. Any portion of a charge that you elect to cover through redemption of Membership Rewards points is not eligible to receive points. If you have an Amex EveryDay Card product, additional points awarded under this offer will not be included in the extra points benefit. Additional points will be credited to the Membership Rewards account 10-12 weeks after final payment is made.
8.7 3x Membership Rewards Points Business Gold Card
Basic Card Members will get one point for each dollar charged for an eligible purchase on their Business Gold Card Account from American Express. Basic Card Members will get 2 additional points (for a total of 3 points) for each dollar spent on eligible travel purchases on their Business Gold Card Account from American Express. Eligible travel purchases include scheduled flights and prepaid flight+hotel packages made online at amextravel.com, minus returns and other credits. Additionally, eligible travel purchases include prepaid hotel purchases made through American Express Travel over the phone with our Travel Consultants or made online at amextravel.com, minus returns and other credits. Eligible travel purchases do NOT include non-prepaid hotel bookings, scheduled flights and prepaid flight+hotel packages booked over the phone, vacation packages, car rentals, cruise, hotel group reservations or events, ticketing service, cancellation or other fees, interest charges, purchases of travelers checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents. To be eligible for the 3x Membership Rewards® points, the booking must be both reserved and charged on the Basic or Additional/Employee Card on the Card Account. To modify a reservation, you can cancel and rebook your reservation on amextravel.com or by calling a representative of amextravel.com at 1-800-297-2977. To be eligible for the 3X Membership Rewards® points, any changes to an existing reservation must be made through the same method as your original booking. Cancellations are subject to hotel cancellation penalty policies. If hotel reservations are made or modified directly with the hotel provider, the reservation will not be eligible for this 3X Membership Rewards® point benefit. To be eligible to receive extra points, Card Account(s) must not be cancelled or past due at the time of extra points fulfillment. If booking is canceled, the extra points will be deducted from the Membership Rewards account. Extra points will be credited to the Membership Rewards account approximately 6-10 weeks after eligible purchases appear on the billing statement. Bonuses you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express may not be combined with this benefit.
Merchants are assigned codes based on what they primarily sell. We group certain merchant codes into categories that are eligible for additional points. A purchase with a merchant will not earn additional points if the merchant’s code is not included in an additional points category. You may not receive additional points if we receive inaccurate information or are otherwise unable to identify your purchase as eligible for an additional points category. For example, you may not receive additional points when: a merchant uses a third-party to sell their products or services; or a merchant uses a third-party to process or submit your transaction to us (e.g., using mobile or wireless card readers); or you choose to make a purchase using a third-party payment account or make a purchase using a mobile or digital wallet.
Please visit americanexpress.com/rewards-info for more information about rewards.
8.8 Gold Card Membership Rewards
You will earn one point for each dollar charged for an eligible purchase in each billing period on The American Express Gold Card. You will earn: 3 additional points (for a total of 4 points) for each dollar charged at restaurants worldwide; 3 additional points (for a total of 4 points) on the first $25,000 of eligible purchases per calendar year at supermarkets located in the U.S. (superstores and warehouse clubs are not considered supermarkets); and 2 additional points (for a total of 3 points) for airfare on a scheduled flight charged directly with passenger airlines (charter flights and private jet flights are excluded) and airfare charged directly with amextravel.com. You may not earn additional points for purchases at a restaurant located within another establishment (e.g. a restaurant inside a hotel, casino, or event venue). For example, purchases made at a restaurant located within a hotel may be recognized as a purchase at a hotel, not a restaurant. You also will NOT earn additional points for purchases at bars, nightclubs, cafeterias, and convenience stores. Eligible purchases are purchases for goods and services minus returns and other credits. Eligible purchases do NOT include fees or interest charges, cash advances, person to person payments, purchases of gift cards, purchases of travelers checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents. Additional terms and restrictions apply. Merchants are assigned codes based on what they primarily sell. A purchase will not qualify for additional points if the merchant’s code is not eligible or if we do not receive information that identifies your purchase as qualifying for additional points. Purchases made through a third-party payment account or on an online marketplace (with multiple retailers) will not qualify for additional points. A purchase may not qualify for additional points if the merchant submits the purchase using a mobile or wireless card reader or if you use a mobile or digital wallet.
8.9 Green Card Membership Rewards
You will earn one Membership Rewards® point for each dollar of eligible purchases charged on the American Express® Green Card. Travel: You will earn 2 additional points (for a total of 3 points) for each dollar charged on eligible travel purchases including airfare, hotels, cruises, tours, car rentals, campgrounds, travel purchases on third party travel websites, and travel purchases on amextravel.com. You will not earn additional points for purchases of timeshare properties. Transit: You will earn 2 additional points (for a total of 3 points) for each dollar charged on eligible transit purchases including trains, taxicabs, rideshare services, ferries, tolls, parking, buses, and subways. Restaurants: You will earn 2 additional points (for a total of 3 points) for each dollar charged at restaurants. You may not earn additional points for purchases at a restaurant located within another establishment (e.g. a restaurant inside a hotel, casino, or event venue). For example, purchases made at a restaurant located within a hotel may be recognized as a purchase at a hotel, not a restaurant. You will not earn additional points for purchases at bars, nightclubs, cafeterias, and convenience stores.
Eligible purchases are purchases for goods and services minus returns and other credits. Eligible purchases do NOT include fees or interest charges, cash advances, person to person payments, purchases of American Express gift cards, purchases of travelers’ checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents. See membershiprewards.com/terms for the Membership Rewards program terms and conditions. Merchants are assigned codes based on what they primarily sell. A purchase will not qualify for additional points if the merchant’s code is not eligible. Purchases made through a third-party payment account or on an online marketplace (with multiple retailers) will not qualify for additional points. A purchase may not qualify for additional points if the merchant submits the purchase using a mobile or wireless card reader or if you use a mobile or digital wallet.
Merchants are assigned codes based on what they primarily sell. We group certain merchant codes into categories that are eligible for additional points. A purchase with a merchant will not earn additional points if the merchant’s code is not included in an additional points category. You may not receive additional points if we receive inaccurate information or are otherwise unable to identify your purchase as eligible for an additional points category. For example, you may not receive additional points when: a merchant uses a third-party to sell their products or services; or a merchant uses a third-party to process or submit your transaction to us (e.g., using mobile or wireless card readers); or you choose to make a purchase using a third-party payment account or make a purchase using a mobile or digital wallet.
Please visit americanexpress.com/rewards-info for more information about rewards.
8.10 5X Membership Rewards Points Platinum Card
You will get one point for each dollar charged for an eligible purchase on your Platinum Card® from American Express. You will get 4 additional points (for a total of 5 points) for each dollar spent on eligible travel purchases made on amextravel.com. Eligible travel purchases include the following purchases made on amextravel.com: scheduled flights, prepaid hotel purchases (including hotels and flight+hotel packages), minus returns and other credits. Eligible travel purchases do NOT include non-prepaid hotel bookings, car rentals and cruises, hotel group reservations or events, ticketing service, cancellation or other fees, interest charges, purchases of travelers checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents. To be eligible for the 5x Membership Rewards® points, you must both reserve and charge the travel purchase with the same eligible Platinum Card®. To modify a reservation, you must cancel and rebook your reservation. You can cancel and rebook your reservation on amextravel.com or by calling a representative of amextravel.com at 1-800-297-2977. Cancellations are subject to hotel cancellation policies. If hotel reservations are made or modified directly with the hotel provider, the reservation will not be eligible for this 5X Membership Rewards® point benefit. Bonuses you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express cannot be combined with this benefit. Merchants are assigned codes based on what they primarily sell. A purchase will not qualify for additional points if the merchant’s code is not eligible. The benefits associated with the Additional Card(s) you choose may be different than the benefits associated with your basic Card.Your Platinum Card® from American Express will get 4 additional points (for a total of 5 points) on the first $500,000 on eligible air purchases of scheduled flights made directly with a passenger airline or through American Express Travel (via the phone by calling 1-800-525-3355 or online via amextravel.com) per calendar year. See membershiprewards.com/terms for the Membership Rewards program terms and conditions or to learn the benefits associated with the Additional Card(s) you choose, please call the number on the back of your Card.
Bonuses you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express cannot be combined with this benefit. Any portion of a charge that you elect to cover through redemption of Membership Rewards points is not eligible to receive points. Additional terms and restrictions apply.
Merchants are assigned codes based on what they primarily sell. We group certain merchant codes into categories that are eligible for Additional Points. A purchase with a merchant will not earn Additional Points if the merchant’s code is not included in an Additional Points category. You may not receive Additional Points if we receive inaccurate information or are otherwise unable to identify your purchase as eligible for an Additional Points category. For example, you may not receive Additional Points when: a merchant uses a third-party to sell their products or services, a merchant uses a third-party to process or submit your transaction to us (e.g., using mobile or wireless card readers), or you choose to make a purchase using a third-party payment account or make a purchase using a mobile or digital wallet.
Please visit americanexpress.com/rewards-info for more information about rewards.
8.11 5X Membership Rewards Points for Business Platinum Card
You will get one point for each dollar charged for an eligible purchase on your Business Platinum Card® from American Express. You will get 4 additional points (for a total of 5 points) for each dollar spent on eligible travel purchases. Eligible travel purchases include scheduled flights and prepaid flight+hotel packages made online at amextravel.com, minus returns and other credits. Additionally, eligible travel purchases include prepaid hotel purchases made with American Express Travel, over the phone with our travel consultants or made online at amextravel.com, minus returns and other credits. Eligible travel purchases do NOT include non-prepaid hotel bookings, scheduled flights and prepaid flight+hotel packages over the phone, vacation packages, car rentals, cruise, hotel group reservations or events, ticketing service, cancellation or other fees, interest charges, purchases of travelers checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents. To be eligible for the 5x Membership Rewards ® points, you must both reserve and charge the travel purchase with the same eligible Business Platinum Card®. To modify a reservation you must cancel and rebook your reservation. You can cancel and rebook your reservation on amextravel.com or by calling a representative of AmexTravel.com at 1-800-297-2977. Cancellations are subject to hotel cancellation penalty policies. If hotel reservations are made or modified directly with the hotel provider, the reservation will not be eligible for this 5X Membership Rewards® point benefit. Extra points for air, prepaid hotel, and travel packages will be credited to the Membership Rewards account 10-12 weeks after final payment is made.
Bonuses you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express may not be combined with this benefit. The benefits associated with the Additional Card(s) you choose may be different than the benefits associated with your basic Card. To learn about the benefits associated with Additional Card(s) you choose, please call the number on the back of your Card.
Merchants are assigned codes based on what they primarily sell. We group certain merchant codes into categories that are eligible for additional points. A purchase with a merchant will not earn additional points if the merchant’s code is not included in an additional points category. You may not receive additional points if we receive inaccurate information or are otherwise unable to identify your purchase as eligible for an additional points category. For example, you may not receive additional points when: a merchant uses a third-party to sell their products or services; or a merchant uses a third-party to process or submit your transaction to us (e.g., using mobile or wireless card readers); or you choose to make a purchase using a third-party payment account or make a purchase using a mobile or digital wallet.
Please visit americanexpress.com/rewards-info for more information about rewards.
8.12 Membership Rewards® Pay with Points
To use Pay with Points, you must charge your eligible purchase through American Express Travel to a Membership Rewards® program-enrolled American Express® Card. Eligible purchases through American Express Travel exclude non-prepaid car rentals and non-prepaid hotels. Points will be debited from your Membership Rewards account, and credit for corresponding dollar amount will be issued to the American Express Card account used. If points redeemed do not cover entire amount, the balance of purchase price will remain on the American Express Card account. Minimum redemption 1 point.
See membershiprewards.com/terms for the Membership Rewards program terms and conditions.
If a charge for a purchase is included in a Pay Over Time balance on your Linked Account the statement credit associated with that charge may not be applied to that Pay Over Time balance. Instead the statement credit may be applied to your Pay in Full balance. If you believe this has occurred, please contact us by calling the number on the back of your Card.
8.13 Membership Rewards® Program
Terms and Conditions for the Membership Rewards® program apply. Visit membershiprewards.com/terms for more information. Participating partners and available rewards are subject to change without notice.
The value of Membership Rewards points varies according to how you choose to use them. To learn more, go to www.membershiprewards.com/pointsinfo.
8.14 Lowest Hotel Rates Guarantee
Valid only for American Express Card Members. If you book a qualifying hotel rate on amextravel.com and then find the same room, in the same hotel, for the same dates, the same number of children and adults, at a lower price online, before taxes and fees, we’ll refund you the difference. For pre paid reservations, your claim must be submitted prior to your stay, before the date of check in. For verification of “pay later” hotel bookings, your claim must be submitted within thirty (30) days after you have completed the hotel stay, and the customer service representative may instruct you to mail a copy of your hotel receipt to American Express within that time period. American Express will honor the lower price for verified requests. The “Lowest Hotel Rates Guarantee” policy applies only to online rates available to the general public and excludes (1) rates or discounts that are not available to the general public, including, but not limited to, corporate, group, charter, meeting/convention, AAA, government/military, and senior citizen rates/discounts; or (2) hotel rooms booked through or in combination with frequent stay, loyalty, points, coupon promotions, rooms won through contests or sweepstakes or transferred, or rooms booked on opaque websites that do not allow you to see the name of the hotel until your reservation is complete; or (3) promotional packages, deals, all inclusive packages, or bundles that may include additional amenities such as parking, meals, or entertainment, or (4) rates booked through the Fine Hotels + Resorts® and The Hotel Collection programs. Details.
8.15 The Hotel Collection
The Hotel Collection (THC) benefits are available for new bookings of two consecutive nights or more made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer and Business Gold Card, Platinum Card® Members, and Centurion® Members. Additional Card Members on Consumer and Business Platinum Card Accounts, and Additional Card Members on Consumer and Business Centurion Accounts are also eligible for THC program benefits. Delta SkyMiles® Gold and Platinum Card Members are not eligible. Bookings must be made using an eligible Card and must be paid using that Card, or another American Express® Card, in the eligible Card Member’s name, and that Card Member must be traveling on the itinerary booked. Room upgrade is subject to availability and is provided at check-in; certain room categories are not eligible for upgrade. The type of experience credit or additional amenity (if applicable) varies by property; the experience credit will be applied to eligible charges up to $100. Advance reservations are recommended for certain experience credits. Benefit restrictions vary by property. Benefits are applied per room, per stay (with a three-room limit per stay). Back-to-back stays booked by a single Card Member, Card Members staying in the same room or Card Members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional THC benefits (“Prohibited Action”). American Express and the Property reserve the right to modify or revoke the THC benefits at any time without notice if we or they determine, in our or their sole discretion, that you have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your THC benefits. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Benefits must be used during the stay booked. Any credits applicable are applied at check-out in USD or the local currency equivalent. Benefits, participating properties, and availability and amenities at those properties are subject to change. To be eligible for THC program benefits, your eligible Card Account must not be cancelled. For additional information, call the number on the back of your Card.
8.16 Fine Hotels + Resorts®
Fine Hotels + Resorts® (FHR) program benefits are available for new bookings made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer, Business, and Corporate Platinum Card® Members, and Centurion® Members. Additional Platinum Card Members on Consumer and Business Platinum and Centurion Card Accounts are also eligible for FHR program benefits. Companion Card Members on Consumer Platinum and Centurion Card Accounts, Additional Business Gold and Additional Business Expense Card Members on Business Platinum and Centurion Card Accounts, and Delta SkyMiles® Platinum Card Members are not eligible for FHR program benefits. Bookings must be made using an eligible Card and must be paid using that Card, or another American Express® Card, in the eligible Card Member’s name, and that Card Member must be traveling on the itinerary booked. The average total value of the program benefits is based on prior-year bookings for stays of two nights; the actual