Is Amax Travel Your Key to Unforgettable Vietnam Adventures?

Amax Travel is your trusted partner for crafting exceptional travel experiences in Vietnam. With SIXT.VN, you gain access to personalized trip planning, convenient airport transfers, a wide range of hotel options, curated tour packages, and seamless flight bookings. Discover the ease and reliability of Amax Travel for your next Vietnam exploration and create lasting memories with our travel consulting services, hotel booking, and airport pickup.

1. What Exactly is Amax Travel and Why Should You Care?

Amax Travel is a comprehensive travel service offered by SIXT.VN, designed to simplify and enhance your journey to Vietnam. It encompasses a range of services, including personalized trip planning, airport transfers, hotel booking assistance, curated tour packages, and convenient flight bookings.

Amax Travel is more than just booking flights and hotels; it’s about creating seamless and unforgettable travel experiences tailored to your preferences. SIXT.VN understands that planning a trip to a new country can be daunting. The language barrier, cultural differences, and logistical challenges can quickly turn excitement into stress. Amax Travel addresses these challenges head-on by providing:

• Personalized Itineraries: Expert travel consultants work with you to design a trip that aligns with your interests, budget, and time constraints. Whether you’re interested in historical sites, culinary adventures, or outdoor activities, Amax Travel crafts an itinerary that caters to your specific desires.
• Convenient Airport Transfers: Arrive in Vietnam with peace of mind knowing that a reliable and comfortable airport transfer is waiting for you. No need to navigate public transportation or haggle with taxi drivers – Amax Travel ensures a smooth transition from the airport to your hotel.
• Handpicked Hotel Options: Amax Travel offers a curated selection of hotels to suit every taste and budget. From luxurious resorts to charming boutique hotels, each property is carefully vetted to ensure quality, comfort, and convenience.
• Expertly Guided Tours: Discover the hidden gems of Vietnam with Amax Travel’s expertly guided tours. Knowledgeable local guides provide insights into the history, culture, and traditions of the region, bringing your travel experience to life.
• Hassle-Free Flight Bookings: Amax Travel simplifies the process of booking flights by offering competitive prices and flexible options. Whether you’re arriving from overseas or traveling within Vietnam, they ensure a seamless and stress-free flight booking experience.

2. Who Benefits Most from Amax Travel Services in Vietnam?

Amax Travel caters to a diverse range of travelers, with a particular focus on those seeking convenience, reliability, and personalized experiences. According to a 2023 report by the Vietnam National Administration of Tourism, the number of international visitors to Vietnam is increasing, and with that increase, the need for tailored travel solutions has grown exponentially. Here’s how Amax Travel benefits different types of travelers:

• Solo Travelers and Couples (25-40): If you are independent travelers looking to explore Vietnam at your own pace, Amax Travel provides the logistical support you need to make your trip seamless. Personalized itineraries, airport transfers, and hotel booking assistance allow you to focus on enjoying the journey rather than worrying about the details. Amax Travel can also connect you with local guides and tour groups for enriching cultural experiences.
• Families with Children (30-55): Traveling with children requires careful planning and attention to detail. Amax Travel simplifies family travel by providing family-friendly hotel options, private airport transfers, and customizable tour packages. They can also arrange for child-friendly activities and experiences, ensuring that every member of the family has a memorable trip.
• Groups of Friends (25-45): Planning a trip with a group of friends can be challenging, especially when it comes to coordinating schedules and preferences. Amax Travel streamlines the planning process by offering group discounts, customizable itineraries, and dedicated support. They can also arrange for group activities and experiences, such as cooking classes, adventure tours, and nightlife excursions.
• Business Travelers (35-55): Combining business with leisure is becoming increasingly popular, and Amax Travel caters to the needs of business travelers by providing efficient and reliable services. Airport transfers, hotel booking assistance, and customized tour packages allow you to make the most of your time in Vietnam, whether you’re attending meetings or exploring the local sights.

3. What Specific Travel Challenges Does Amax Travel Solve for Visitors to Vietnam?

Navigating a foreign country can present several challenges, particularly for first-time visitors. Amax Travel addresses these challenges by providing comprehensive solutions that cover every aspect of your trip. Here are some of the key challenges that Amax Travel helps overcome:

• Planning a Detailed Trip: Crafting a detailed itinerary that aligns with your interests and time constraints can be overwhelming. Amax Travel’s expert consultants work with you to create a personalized itinerary that takes into account your preferences, budget, and travel style. They can also provide valuable insights into the best time to visit, must-see attractions, and hidden gems.
• Overcoming Language and Cultural Barriers: Communication can be a significant obstacle when traveling in a foreign country. Amax Travel provides language assistance and cultural guidance to help you navigate local customs and traditions. Their local guides are fluent in English and other languages, ensuring that you can communicate effectively and understand the local culture.
• Finding Trustworthy and High-Quality Travel Services: With so many travel options available, it can be difficult to identify trustworthy and high-quality service providers. Amax Travel partners with reputable hotels, tour operators, and transportation companies to ensure that you receive the best possible service. They also have a dedicated customer support team that is available 24/7 to address any concerns or issues that may arise.
• Navigating Transportation and Local Attractions: Getting around in a new city can be challenging, especially when you’re unfamiliar with the local transportation system. Amax Travel provides convenient airport transfers, private car services, and guided tours to help you navigate the city with ease. They can also provide recommendations for the best local attractions and activities.
• Booking Hotels, Flights, and Activities: Booking hotels, flights, and activities can be time-consuming and stressful. Amax Travel streamlines the booking process by offering a one-stop-shop for all your travel needs. Their online platform allows you to easily search and compare prices, and their dedicated booking agents are available to assist you with any questions or concerns.

4. What Services Does Amax Travel Offer To Make My Vietnam Trip Easier?

Amax Travel offers a suite of services designed to cater to every aspect of your trip to Vietnam. Each service is crafted to provide convenience, reliability, and a personalized touch, ensuring that your travel experience is smooth and enjoyable. Let’s explore each service in detail:

• Personalized Trip Planning: Tailored itineraries designed to match your interests, budget, and timeline.
  • In-Depth Consultation: Amax Travel starts with an in-depth consultation to understand your travel preferences, interests, and budget. This allows them to create a personalized itinerary that aligns with your specific needs.
  • Customized Itineraries: Based on your preferences, Amax Travel designs a detailed itinerary that includes must-see attractions, hidden gems, and unique experiences. They can also incorporate your interests, such as culinary tours, historical sites, or outdoor activities.
  • Flexibility and Adaptability: Amax Travel understands that travel plans can change, which is why they offer flexible and adaptable itineraries. If you need to make adjustments to your itinerary, their travel consultants are available to assist you.
• Airport Transfer Services: Smooth and stress-free transportation from the airport to your hotel.
  • Meet and Greet: Amax Travel provides a meet and greet service at the airport, where a professional driver will be waiting for you upon arrival. This eliminates the need to navigate public transportation or haggle with taxi drivers.
  • Private Car Service: Enjoy a comfortable and private transfer to your hotel in a well-maintained vehicle. Amax Travel’s drivers are experienced and knowledgeable about the local area, ensuring a safe and efficient journey.
  • 24/7 Availability: Amax Travel’s airport transfer service is available 24/7, so you can rest assured that they will be there to pick you up, no matter what time your flight arrives.
• Hotel Booking Assistance: A curated selection of hotels to suit every traveler’s needs and budget.
  • Wide Range of Options: Amax Travel offers a wide range of hotel options, from luxurious resorts to charming boutique hotels. They carefully vet each property to ensure quality, comfort, and convenience.
  • Competitive Prices: Amax Travel leverages its relationships with hotels to offer competitive prices. They can also help you find deals and discounts that are not available elsewhere.
  • Expert Recommendations: Amax Travel’s travel consultants can provide expert recommendations based on your preferences, budget, and location. They can also help you find hotels that offer specific amenities, such as swimming pools, fitness centers, or business facilities.
• Tour and Excursion Packages: Discover Vietnam’s highlights with expertly guided tours.
  • Diverse Tour Options: Amax Travel offers a diverse range of tour options, from historical walking tours to culinary adventures. They can also customize tours to fit your specific interests and needs.
  • Knowledgeable Guides: Amax Travel’s tours are led by knowledgeable local guides who are passionate about sharing their insights into the history, culture, and traditions of Vietnam.
  • Hassle-Free Experience: Amax Travel takes care of all the logistics, so you can relax and enjoy the experience. They provide transportation, entrance fees, and meals, ensuring a hassle-free tour.
• Flight Booking Services: Hassle-free flight bookings with competitive prices and flexible options.
  • Competitive Pricing: Amax Travel searches for the best flight deals to offer you competitive prices. They can also help you find flexible options that fit your travel schedule.
  • Convenient Booking: Amax Travel’s online platform makes it easy to search and book flights. Their dedicated booking agents are also available to assist you with any questions or concerns.
  • Comprehensive Support: Amax Travel provides comprehensive support throughout the flight booking process. They can help you with seat selection, baggage allowance, and other travel-related issues.

5. How Does Amax Travel Ensure a Smooth Airport Experience?

Arriving in a new country can be overwhelming, especially after a long flight. Amax Travel’s airport transfer service is designed to provide a smooth and stress-free experience from the moment you step off the plane. Here’s how they do it:

• Meet and Greet Service: A professional driver will be waiting for you at the airport, holding a sign with your name on it. This eliminates the need to navigate the airport or search for transportation.
• Real-Time Flight Tracking: Amax Travel monitors your flight in real-time to ensure that your driver is there to meet you, even if your flight is delayed.
• Comfortable and Reliable Vehicles: Amax Travel uses well-maintained vehicles to ensure a comfortable and safe transfer to your hotel.
• Experienced Drivers: Amax Travel’s drivers are experienced and knowledgeable about the local area. They can provide you with valuable insights into the city and answer any questions you may have.
• 24/7 Availability: Amax Travel’s airport transfer service is available 24/7, so you can rest assured that they will be there to pick you up, no matter what time your flight arrives.

6. How Does Amax Travel Select Hotels To Ensure Quality and Comfort?

Choosing the right hotel is essential for a comfortable and enjoyable travel experience. Amax Travel carefully selects hotels based on a variety of criteria to ensure that they meet the highest standards of quality and comfort. Here are some of the factors they consider:

• Location: Amax Travel prioritizes hotels that are located in convenient and safe areas. They consider proximity to attractions, transportation hubs, and other amenities.
• Amenities: Amax Travel looks for hotels that offer a range of amenities to enhance your stay, such as swimming pools, fitness centers, business facilities, and on-site restaurants.
• Reviews and Ratings: Amax Travel carefully reviews customer feedback and ratings to ensure that hotels consistently provide excellent service and accommodations.
• Value for Money: Amax Travel strives to offer hotels that provide excellent value for money. They negotiate competitive rates and look for hotels that offer special deals and discounts.
• Sustainability: Amax Travel is committed to promoting sustainable tourism. They prioritize hotels that have implemented eco-friendly practices and are committed to reducing their environmental impact.

7. What Kind of Tour Packages Does Amax Travel Offer?

Amax Travel offers a wide range of tour packages to suit every interest and travel style. Whether you’re interested in exploring historical sites, immersing yourself in local culture, or experiencing the natural beauty of Vietnam, they have a tour package for you. Here are some examples of the types of tour packages they offer:

• City Tours: Explore the highlights of Vietnam’s major cities, such as Hanoi and Ho Chi Minh City, with a knowledgeable local guide. These tours typically include visits to historical landmarks, cultural attractions, and local markets.
• Cultural Tours: Immerse yourself in the rich culture and traditions of Vietnam with a cultural tour. These tours may include visits to temples, pagodas, and traditional villages, as well as opportunities to interact with local artisans and craftsmen.
• Food Tours: Indulge in the delicious flavors of Vietnamese cuisine with a food tour. These tours typically include visits to local markets, street food vendors, and traditional restaurants, where you can sample a variety of dishes and learn about the culinary traditions of the region.
• Adventure Tours: Experience the natural beauty of Vietnam with an adventure tour. These tours may include hiking, biking, kayaking, and other outdoor activities in stunning locations such as Ha Long Bay and Sapa.
• Multi-Day Tours: Explore multiple destinations in Vietnam with a multi-day tour. These tours typically include transportation, accommodation, and guided tours, allowing you to see the best of Vietnam without having to worry about the logistics.

8. How Can Amax Travel Help Me Find the Best Flight Deals?

Finding the best flight deals can be time-consuming and frustrating. Amax Travel simplifies the process by offering a comprehensive flight booking service that leverages their industry expertise and relationships with airlines. Here’s how they can help you find the best flight deals:

• Extensive Search Capabilities: Amax Travel’s online platform allows you to search for flights from a wide range of airlines and travel providers. They compare prices and options to find the best deals for your travel dates and destinations.
• Price Alerts: Amax Travel can set up price alerts to notify you when the price of a flight changes. This allows you to take advantage of price drops and book your flight at the best possible price.
• Flexible Booking Options: Amax Travel offers flexible booking options, such as the ability to change or cancel your flight without penalty. This provides you with peace of mind in case your travel plans change.
• Expert Assistance: Amax Travel’s dedicated booking agents are available to assist you with any questions or concerns you may have. They can provide you with expert advice on the best flights and routes for your travel needs.
• Bundled Deals: Amax Travel often offers bundled deals that combine flights with hotels and other travel services. These deals can save you money and simplify the booking process.

9. What Sets Amax Travel Apart From Other Travel Agencies in Vietnam?

In a crowded marketplace of travel agencies, Amax Travel stands out for its commitment to providing personalized, reliable, and high-quality services. Here are some of the key differentiators that set Amax Travel apart from the competition:

• Personalized Service: Amax Travel prioritizes personalized service, taking the time to understand your individual needs and preferences. They create customized itineraries and tailor their services to meet your specific requirements.
• Reliability and Trustworthiness: Amax Travel is a trusted and reputable travel agency with a proven track record of providing excellent service. They partner with reputable hotels, tour operators, and transportation companies to ensure that you receive the best possible experience.
• Expert Knowledge: Amax Travel’s team of travel consultants and local guides possess extensive knowledge of Vietnam’s culture, history, and attractions. They can provide you with valuable insights and recommendations to enhance your travel experience.
• Convenience and Ease: Amax Travel simplifies the travel planning process by offering a one-stop-shop for all your travel needs. Their online platform and dedicated booking agents make it easy to book flights, hotels, tours, and other travel services.
• 24/7 Support: Amax Travel provides 24/7 customer support to address any questions or concerns you may have. Whether you need assistance with your booking or have a problem during your trip, their team is always available to help.

10. How Can I Book Amax Travel Services for My Trip to Vietnam?

Booking Amax Travel services for your trip to Vietnam is easy and convenient. You can book online, by phone, or by email. Here are the steps to follow:

• Visit the SIXT.VN Website: Go to the SIXT.VN website and navigate to the Amax Travel section.
• Browse Services: Explore the range of services offered by Amax Travel, including personalized trip planning, airport transfers, hotel booking assistance, tour packages, and flight bookings.
• Contact Amax Travel: Contact Amax Travel by phone, email, or online chat to discuss your travel needs and preferences.
• Receive a Customized Itinerary: Amax Travel’s travel consultants will create a customized itinerary based on your preferences, budget, and travel style.
• Confirm Your Booking: Once you’re satisfied with the itinerary, confirm your booking and make your payment.
• Enjoy Your Trip: Amax Travel will take care of all the logistics, so you can relax and enjoy your trip to Vietnam.

Contact Information for SIXT.VN:

• Address: 260 Cau Giay, Hanoi, Vietnam
• Hotline/Whatsapp: +84 986 244 358
• Website: SIXT.VN

11. What are Some Must-See Destinations in Vietnam Recommended by Amax Travel?

Vietnam is a country of diverse landscapes, rich history, and vibrant culture. Amax Travel recommends the following must-see destinations for your trip to Vietnam:

• Hanoi: The capital of Vietnam, Hanoi is a city of tree-lined boulevards, historical landmarks, and delicious street food. Must-see attractions include the Old Quarter, Hoan Kiem Lake, and the Temple of Literature.
• Ha Long Bay: A UNESCO World Heritage Site, Ha Long Bay is a stunning natural wonder with thousands of limestone karsts rising from the emerald waters. Take a boat tour to explore the bay and enjoy swimming, kayaking, and hiking.
• Hoi An: A charming ancient town, Hoi An is known for its well-preserved architecture, tailor shops, and delicious cuisine. Stroll through the lantern-lit streets, visit the Japanese Covered Bridge, and enjoy a cooking class.
• Ho Chi Minh City: The largest city in Vietnam, Ho Chi Minh City is a bustling metropolis with a mix of modern skyscrapers and historical landmarks. Must-see attractions include the War Remnants Museum, the Reunification Palace, and the Cu Chi Tunnels.
• Sapa: A mountain town in northern Vietnam, Sapa is known for its stunning rice terraces, ethnic minority villages, and trekking opportunities. Hike through the rice paddies, visit local markets, and learn about the culture of the Hmong and Dao people.

12. How Does Amax Travel Support Sustainable and Responsible Tourism?

Amax Travel is committed to promoting sustainable and responsible tourism practices in Vietnam. They believe that tourism should benefit both travelers and local communities, while also protecting the environment and preserving cultural heritage. Here are some of the ways they support sustainable tourism:

• Partnering with Eco-Friendly Hotels: Amax Travel prioritizes hotels that have implemented eco-friendly practices, such as reducing energy consumption, conserving water, and minimizing waste.
• Promoting Local Businesses: Amax Travel supports local businesses by including visits to local markets, restaurants, and artisan workshops in their tour packages.
• Respecting Local Culture: Amax Travel encourages travelers to respect local customs and traditions. They provide cultural sensitivity training to their guides and encourage travelers to dress modestly and avoid disrespectful behavior.
• Minimizing Environmental Impact: Amax Travel takes steps to minimize their environmental impact, such as using fuel-efficient vehicles, reducing waste, and promoting responsible waste disposal.
• Supporting Community Development: Amax Travel supports community development projects in Vietnam, such as schools, hospitals, and orphanages. They encourage travelers to donate to these projects and participate in volunteer activities.

13. What Are Some Tips for First-Time Travelers to Vietnam?

Traveling to a new country can be exciting, but it’s also important to be prepared. Here are some tips for first-time travelers to Vietnam:

• Visa Requirements: Check the visa requirements for your country of citizenship before you travel to Vietnam.
• Currency: The currency in Vietnam is the Vietnamese Dong (VND). It’s a good idea to exchange some money before you arrive, but you can also exchange money at the airport or at banks in major cities.
• Language: The official language of Vietnam is Vietnamese. While English is spoken in tourist areas, it’s helpful to learn a few basic Vietnamese phrases.
• Culture: Vietnam has a rich and unique culture. It’s important to respect local customs and traditions, such as dressing modestly when visiting temples and removing your shoes before entering someone’s home.
• Transportation: Transportation in Vietnam can be challenging. It’s a good idea to book transportation in advance, especially if you’re traveling during peak season.
• Food: Vietnamese cuisine is delicious and diverse. Be sure to try local specialties such as pho, banh mi, and fresh spring rolls.
• Health: Talk to your doctor about any necessary vaccinations or medications before you travel to Vietnam. It’s also important to drink bottled water and avoid eating street food from vendors that don’t appear to be clean.
• Safety: Vietnam is generally a safe country for travelers. However, it’s important to be aware of your surroundings and take precautions against petty theft.

14. What are the Current Travel Regulations and Entry Requirements for Vietnam?

Staying informed about the latest travel regulations and entry requirements is essential for a smooth and hassle-free trip. As of November 2023, the entry requirements for Vietnam are as follows:

• Visa: Most nationalities require a visa to enter Vietnam. You can apply for a visa online or at a Vietnamese embassy or consulate.
• Passport: Your passport must be valid for at least six months beyond your intended stay in Vietnam.
• COVID-19 Requirements: As of May 15, 2022, COVID-19 testing and vaccination requirements for entry into Vietnam have been lifted. However, it’s always a good idea to check the latest regulations before you travel.
• Customs Regulations: There are restrictions on the import and export of certain items, such as weapons, drugs, and cultural artifacts. Be sure to familiarize yourself with the customs regulations before you travel.

It is always advised to consult the official website of the Vietnam Immigration Department or your country’s embassy in Vietnam for the most up-to-date information.

15. How Can Amax Travel Help Me If I Encounter Problems During My Trip?

Even with careful planning, unexpected problems can arise during your trip. Amax Travel provides comprehensive support to help you resolve any issues that may occur. Here are some of the ways they can assist you:

• 24/7 Customer Support: Amax Travel provides 24/7 customer support to address any questions or concerns you may have. Whether you need assistance with your booking or have a problem during your trip, their team is always available to help.
• Emergency Assistance: In case of an emergency, Amax Travel can provide immediate assistance. They can help you contact the local authorities, arrange for medical care, and provide translation services.
• Travel Insurance: Amax Travel offers travel insurance to protect you against unexpected events, such as illness, injury, or theft.
• Issue Resolution: If you encounter any problems with your hotel, tour, or transportation, Amax Travel will work to resolve the issue quickly and efficiently.

Amax Travel and SIXT.VN are dedicated to ensuring that your trip to Vietnam is a memorable and stress-free experience.

16. How to Maximize Your Membership Rewards Points with Amax Travel?

Maximize your rewards by strategically using your American Express Membership Rewards points through Amax Travel. Understanding the terms and conditions associated with different cards can significantly enhance your travel benefits. Here’s a detailed guide:

• 2X Membership Rewards Points: Card Members enrolled in the Membership Rewards program earn at least one point for every eligible dollar spent. You’ll also get at least one additional point for each dollar of eligible travel purchases made on amextravel.com using your enrolled American Express Card. Note that Corporate Card Members are not eligible for the additional point.
  • Eligible Purchases: Include airfare, prepaid hotels, prepaid car rentals, vacation packages (flight + hotel packages), or cruise reservations booked on amextravel.com, excluding returns and other credits.
  • Ineligible Purchases: Non-prepaid car rentals, non-prepaid hotels, ticketing service or other fees, or interest charges are not eligible.
• 3X Membership Rewards Points with Business Gold Card: Basic Card Members receive one point for each dollar charged for an eligible purchase. You’ll get two additional points (for a total of 3 points) for each dollar spent on eligible travel purchases.
  • Eligible Purchases: Scheduled flights and prepaid flight+hotel packages made online at amextravel.com, and prepaid hotel purchases made through American Express Travel over the phone or online at amextravel.com.
  • Ineligible Purchases: Non-prepaid hotel bookings, scheduled flights and prepaid flight+hotel packages booked over the phone, vacation packages, car rentals, cruise, hotel group reservations or events, ticketing service, cancellation fees, interest charges, and purchases of travelers checks or prepaid cards.
• Gold Card Membership Rewards: Earn one point for each dollar spent on eligible purchases. You’ll earn additional points as follows:
  • 4X Points: At restaurants worldwide.
  • 4X Points: On the first $25,000 of eligible purchases per calendar year at U.S. supermarkets.
  • 3X Points: For airfare on scheduled flights charged directly with passenger airlines or on amextravel.com.
  • Exclusions: Purchases at bars, nightclubs, cafeterias, and convenience stores do not qualify for additional points.
• Green Card Membership Rewards: Earn one point for each dollar of eligible purchases. You’ll earn additional points as follows:
  • 3X Points: On eligible travel purchases including airfare, hotels, cruises, tours, car rentals, campgrounds, travel purchases on third-party travel websites, and purchases on amextravel.com.
  • 3X Points: On eligible transit purchases including trains, taxicabs, rideshare services, ferries, tolls, parking, buses, and subways.
  • 3X Points: At restaurants.
  • Exclusions: Purchases of timeshare properties, bars, nightclubs, cafeterias, and convenience stores do not qualify for additional points.
• 5X Membership Rewards Points with Platinum Card: Earn one point for each dollar spent on eligible purchases. You’ll get four additional points (for a total of 5 points) for each dollar spent on eligible travel purchases made on amextravel.com.
  • Eligible Purchases: Scheduled flights and prepaid hotel purchases (including hotels and flight+hotel packages) made on amextravel.com.
  • Ineligible Purchases: Non-prepaid hotel bookings, car rentals and cruises, hotel group reservations or events, ticketing service, cancellation fees, interest charges, and purchases of travelers checks or prepaid cards.
• 5X Membership Rewards Points for Business Platinum Card: Earn one point for each dollar spent on eligible purchases. You’ll get four additional points (for a total of 5 points) for each dollar spent on eligible travel purchases.
  • Eligible Purchases: Scheduled flights and prepaid flight+hotel packages made online at amextravel.com, and prepaid hotel purchases made with American Express Travel over the phone or online at amextravel.com.
  • Ineligible Purchases: Non-prepaid hotel bookings, scheduled flights and prepaid flight+hotel packages over the phone, vacation packages, car rentals, cruise, hotel group reservations or events, ticketing service, cancellation fees, interest charges, and purchases of travelers checks or prepaid cards.

17. What is the Lowest Hotel Rates Guarantee Through Amax Travel?

Amax Travel provides a Lowest Hotel Rates Guarantee for American Express Card Members. If you book a qualifying hotel rate on amextravel.com and find the same room, in the same hotel, for the same dates, the same number of children and adults, at a lower price online (before taxes and fees), they will refund you the difference.

• Prepaid Reservations: Your claim must be submitted before your stay, prior to the check-in date.
• Pay Later Bookings: Your claim must be submitted within thirty (30) days after completing your hotel stay. You may be required to mail a copy of your hotel receipt to American Express.

Exclusions:

• Rates not available to the general public, including corporate, group, charter, meeting/convention, AAA, government/military, and senior citizen rates/discounts.
• Hotel rooms booked through frequent stay, loyalty, points, coupon promotions, contests, or sweepstakes.
• Rooms booked on opaque websites that do not reveal the hotel name until the reservation is complete.
• Promotional packages, deals, all-inclusive packages, or bundles that include additional amenities such as parking, meals, or entertainment.
• Rates booked through the Fine Hotels + Resorts® and The Hotel Collection programs.

18. What are the Benefits of the Hotel Collection (THC) Through Amax Travel?

The Hotel Collection (THC) offers exclusive benefits for eligible American Express Card Members when booking through American Express Travel. To be eligible, you must have a U.S. Consumer or Business Gold Card, Platinum Card®, or Centurion® Member.

Key Benefits:

• Room Upgrade (upon availability): Enjoy a complimentary room upgrade at check-in.
• $100 Experience Credit: Receive a $100 experience credit to use on eligible charges during your stay. The type of experience credit varies by property.

Terms and Conditions:

• Bookings must be for two consecutive nights or more.
• Bookings must be made using an eligible Card and paid with that Card or another American Express® Card in the eligible Card Member’s name.
• The Card Member must be traveling on the booked itinerary.
• Benefits are applied per room, per stay (with a three-room limit per stay).
• Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated.
• Advance reservations are recommended for certain experience credits.

19. What are the Exclusive Perks of Fine Hotels + Resorts® (FHR) Program with Amax Travel?

The Fine Hotels + Resorts® (FHR) program provides premium benefits for eligible American Express Card Members when booking through American Express Travel. This program is available to U.S. Consumer, Business, and Corporate Platinum Card® Members, and Centurion® Members.

Exclusive Benefits:

• Guaranteed 4 PM Late Check-Out: Enjoy the flexibility of a guaranteed late check-out.
• Noon Check-In (upon availability): Check in early, if available.
• Complimentary Breakfast for Two: Start your day with complimentary breakfast for two. The value varies by property but is a minimum of US$60 per room per day.
• Room Upgrade (upon availability): Receive a complimentary room upgrade at check-in.
• Unique Amenity: Benefit from a special amenity, such as a spa treatment or dining credit, that enhances your stay.

Terms and Conditions:

• Bookings must be made through American Express Travel with participating properties.
• Bookings must be made using an eligible Card and paid with that Card or another American Express® Card in the eligible Card Member’s name.
• The Card Member must be traveling on the booked itinerary.
• Benefits are applied per room, per stay (with a three-room limit per stay).
• Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated.
• If Wi-Fi is included in a mandatory property fee, a daily credit of that amount will be applied at check-out.

20. How Can I Use the $200 Hotel Credit with Amax Travel?

American Express Platinum Card Members can take advantage of a $200 hotel credit per calendar year for eligible prepaid Fine Hotels + Resorts® and The Hotel Collection bookings made through American Express Travel. This credit can be used when booking through amextravel.com, the Amex® App, or by calling the phone number on the back of your eligible Card.

Eligibility:

• You must have an eligible U.S. Consumer Basic Platinum or Additional Platinum Card.
• Additional Gold Card Members on the Platinum Card Account are also eligible for The Hotel Collection bookings.
• Delta SkyMiles® Platinum Card Members are not eligible.

How to Redeem:

1. Book Eligible Stays: Make a new booking using your eligible Card through American Express Travel on or after July 1st, 2021.
2. Prepay for Your Booking: Ensure the booking is prepaid (referred to as “Pay Now” on amextravel.com and the Amex App).
3. Qualifying Properties: Book a qualifying stay at an available, participating Fine Hotels + Resorts or The Hotel Collection property. Bookings of The Hotel Collection require a minimum stay of two consecutive nights.

Terms and Conditions:

• Purchases by both the Basic Card Member and any Additional Card Members on the Card Account are eligible for statement credits.
• The total amount of statement credits for eligible purchases will not exceed $200 on the Card Account per calendar year.
• Eligible bookings must be processed before December 31st, 11:59 PM Central Time, each calendar year.
• Statement credits may not be received or may be reversed if the booking is canceled or modified.
• Eligible bookings do not include interest charges, cancellation fees, property fees, or other similar fees.

21. What Does It Mean That Amax Travel is a Seller of Travel?

When Amax Travel acts as a “Seller of Travel,” it means they are functioning as a sales agent for travel suppliers, such as airlines and hotels. American Express Travel Related Services Company, Inc. is acting solely as a sales agent and is not responsible for the actions or inactions of these suppliers. This is a common arrangement in the travel industry, and it’s important to understand what it means for you as a traveler.

Key Implications:

• Agent Role: Amax Travel facilitates the booking process between you and the travel supplier.
• Supplier Responsibility: The travel supplier is responsible for providing the actual travel services, such as flights, accommodations, and tours.
• Commission and Incentives: