Are you passionate about travel and creating memorable experiences? A Masters In Tourism And Hospitality might be the perfect springboard for your career. SIXT.VN understands the appeal of this dynamic industry, and we’re here to guide you through everything you need to know about advancing your education. We’ll explore how a master’s degree can unlock exciting opportunities in tourism management, hotel administration, and event planning. Let’s dive into the world of hospitality degrees, tourism studies, and advanced career options!
1. What is a Masters in Tourism and Hospitality Management?
A Masters in Tourism and Hospitality Management is a postgraduate degree designed to equip individuals with the advanced knowledge and skills necessary to excel in the tourism, hospitality, and event management industries. This program focuses on providing a comprehensive understanding of the complexities involved in managing tourism destinations, hotels, resorts, restaurants, and events.
According to research from the UNWTO (United Nations World Tourism Organization), in 2023, tourism accounted for nearly 10% of global GDP, emphasizing the sector’s economic significance. A master’s degree in this field provides specialized knowledge that aligns with industry demands.
1.1. Core Concepts Covered in a Masters Program
The curriculum typically includes core concepts such as strategic management, marketing, finance, operations, and sustainability, all tailored to the unique challenges and opportunities within the tourism and hospitality sectors. Students learn to analyze market trends, develop innovative strategies, and manage resources effectively to enhance customer experiences and drive business growth.
1.2. Specializations Within the Field
Many programs offer specializations to allow students to focus on specific areas of interest, such as:
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Tourism Management: Focuses on destination development, tourism policy, and sustainable tourism practices.
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Hospitality Management: Emphasizes hotel operations, food and beverage management, and customer service excellence.
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Event Management: Covers event planning, marketing, and logistics for corporate events, festivals, and conferences.
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Sustainable Tourism: Explores ways to minimize the environmental and social impact of tourism while maximizing economic benefits for local communities.
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Revenue Management: Deals with optimizing pricing and inventory to maximize revenue in the hospitality industry.
1.3. Key Skills Gained
Graduates of these programs typically gain skills in:
- Strategic Planning: Developing and implementing long-term strategies to achieve organizational goals.
- Financial Management: Managing budgets, analyzing financial statements, and making sound investment decisions.
- Marketing and Sales: Creating and executing marketing campaigns to attract customers and increase sales.
- Operations Management: Streamlining processes to improve efficiency and productivity.
- Leadership and Communication: Motivating teams, resolving conflicts, and communicating effectively with stakeholders.
- Problem-Solving: Identifying and resolving complex issues to ensure smooth operations.
1.4. Target Audience for This Degree
This degree is ideal for individuals with a bachelors degree in tourism, hospitality, business administration, or a related field who are seeking to advance their careers into management or leadership roles. It is also beneficial for professionals already working in the industry who want to enhance their skills and knowledge to take on greater responsibilities.
2. Who Should Pursue a Masters in Tourism and Hospitality?
A Masters in Tourism and Hospitality is a strategic career move for those seeking leadership roles, specialized expertise, or a career change into this vibrant sector.
2.1. Professionals Looking to Advance Their Careers
For professionals already working in the tourism and hospitality industry, a masters degree can be the key to unlocking higher-level positions. According to a 2022 survey by the Bureau of Labor Statistics, individuals with a masters degree earn approximately 18% more than those with only a bachelors degree. This advanced education provides them with the strategic thinking, analytical skills, and industry-specific knowledge needed to excel in management roles.
2.2. Career Changers Seeking a Fresh Start
Individuals looking to switch careers and enter the tourism and hospitality sector can benefit greatly from a masters program. The comprehensive curriculum covers essential topics such as tourism management, hospitality operations, event planning, and sustainable tourism practices. This ensures that career changers gain the necessary skills and knowledge to succeed in their new field.
2.3. Recent Graduates Aiming for Specialization
Recent graduates with a bachelors degree in a related field often pursue a masters degree to specialize in a particular area of interest. For instance, they might choose to focus on tourism analytics, destination development, or crisis management. This specialization can make them highly attractive to employers seeking candidates with specific expertise.
2.4. Entrepreneurs with Hospitality Aspirations
Aspiring entrepreneurs who dream of owning a hotel, restaurant, or tour company can gain invaluable knowledge and skills from a masters program. The curriculum typically includes courses on business planning, financial management, marketing, and operations, all tailored to the unique challenges and opportunities in the tourism and hospitality sector. This education can provide them with a competitive edge and increase their chances of success.
2.5. Individuals Passionate About Sustainable Tourism
With increasing awareness of the environmental and social impact of tourism, there is a growing demand for professionals with expertise in sustainable tourism practices. A masters degree with a focus on sustainability can equip individuals with the knowledge and skills to promote responsible tourism, minimize environmental damage, and support local communities. This is particularly relevant as travelers become more conscious of their impact and seek out sustainable travel options.
2.6. Skills and Traits of Successful Candidates
Successful candidates for a Masters in Tourism and Hospitality typically possess a combination of skills and traits, including:
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Strong Communication Skills: The ability to communicate effectively with diverse groups of people is essential in the tourism and hospitality industry.
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Leadership Abilities: Masters programs often involve group projects and leadership simulations, which help develop leadership skills.
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Analytical Thinking: The ability to analyze data, identify trends, and make informed decisions is crucial for success in management roles.
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Problem-Solving Skills: The tourism and hospitality industry is dynamic and often requires quick thinking and problem-solving skills.
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Passion for Travel and Culture: A genuine interest in travel, different cultures, and creating memorable experiences is a key motivator for many successful candidates.
3. What Are the Admission Requirements for a Masters in Tourism and Hospitality?
Gaining admission into a Masters in Tourism and Hospitality program typically involves meeting specific academic and professional criteria.
3.1. Academic Prerequisites
Most universities require applicants to hold a bachelors degree from an accredited institution. While a background in tourism, hospitality, or a related field such as business administration is advantageous, it is not always mandatory. Some programs may accept students from diverse academic backgrounds, provided they demonstrate a strong interest in the field.
3.2. GPA Requirements
A competitive GPA is crucial for admission. Many programs require a minimum GPA of 3.0 on a 4.0 scale. However, some top-tier universities may have higher GPA expectations. Applicants with a GPA slightly below the minimum requirement may still be considered if they have significant professional experience or other outstanding qualifications.
3.3. Standardized Tests (GRE/GMAT)
While some programs have waived the GRE or GMAT requirement, others still require applicants to submit scores from these standardized tests. The GRE is more commonly accepted, but some business-focused programs may prefer the GMAT. It is essential to check the specific requirements of each program to determine whether these tests are necessary.
3.4. English Language Proficiency
International students whose native language is not English must demonstrate English language proficiency by submitting scores from tests such as TOEFL or IELTS. A minimum TOEFL score of 80 or an IELTS score of 6.5 is generally required. Some programs may also accept other English language proficiency tests, such as PTE Academic.
3.5. Letters of Recommendation
Strong letters of recommendation can significantly enhance an application. These letters should come from professors or employers who can attest to the applicants academic abilities, professional skills, and potential for success in the field. It is advisable to provide recommenders with ample time and information to write compelling letters.
3.6. Statement of Purpose
The statement of purpose is a critical component of the application. It provides applicants with an opportunity to articulate their motivations for pursuing a masters degree, their career goals, and how the program aligns with their aspirations. A well-crafted statement of purpose should be clear, concise, and persuasive, showcasing the applicants passion for tourism and hospitality.
3.7. Resume/CV
A detailed resume or CV is essential to highlight the applicants professional experience, internships, and other relevant activities. It should showcase their skills, accomplishments, and any leadership roles they have held. Relevant work experience in the tourism or hospitality industry can strengthen an application.
3.8. Additional Requirements
Some programs may require applicants to submit a writing sample, participate in an interview, or complete a pre-admission assignment. These additional requirements help the admissions committee assess the applicants communication skills, critical thinking abilities, and overall fit for the program.
4. What is the Curriculum Like For Masters in Tourism and Hospitality Programs?
The curriculum for Masters in Tourism and Hospitality programs is designed to provide a comprehensive understanding of the industry, blending theoretical knowledge with practical skills.
4.1. Core Courses
Core courses form the foundation of the curriculum, covering essential topics that are fundamental to the tourism and hospitality industry. These courses typically include:
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Tourism Management: Explores the principles of tourism planning, development, and marketing, with a focus on sustainable practices.
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Hospitality Operations Management: Covers the management of various hospitality operations, such as hotels, resorts, restaurants, and event venues.
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Strategic Management in Tourism and Hospitality: Focuses on developing and implementing strategic plans to achieve organizational goals in the industry.
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Financial Management for Tourism and Hospitality: Provides an understanding of financial principles and practices relevant to the industry, including budgeting, investment analysis, and revenue management.
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Marketing and Sales Management: Covers marketing strategies, sales techniques, and customer relationship management in the context of tourism and hospitality.
4.2. Elective Courses and Specializations
Elective courses allow students to tailor their education to their specific interests and career goals. Many programs offer specializations in areas such as:
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Sustainable Tourism: Focuses on minimizing the environmental and social impact of tourism while maximizing economic benefits for local communities.
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Event Management: Covers event planning, marketing, and logistics for corporate events, festivals, and conferences.
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Tourism Analytics: Emphasizes the use of data analytics to make informed decisions and improve performance in the tourism industry.
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Destination Development and Management: Explores the planning, development, and management of tourism destinations, with a focus on creating unique and sustainable experiences.
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Revenue Management: Deals with optimizing pricing and inventory to maximize revenue in the hospitality industry.
4.3. Research Opportunities
Many Masters in Tourism and Hospitality programs offer research opportunities for students who are interested in pursuing academic careers or conducting in-depth studies on specific industry topics. These opportunities may include:
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Thesis Projects: Students conduct independent research under the guidance of a faculty advisor, culminating in a written thesis.
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Research Assistantships: Students assist faculty members with their research projects, gaining valuable experience in data collection, analysis, and interpretation.
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Industry Research Projects: Students work with industry partners to conduct research on real-world problems and develop practical solutions.
4.4. Internship Programs
Internship programs provide students with hands-on experience in the tourism and hospitality industry. These internships may be with hotels, resorts, tour operators, event planning companies, or other organizations. Internships allow students to apply their classroom knowledge to real-world situations, develop professional skills, and build industry contacts.
4.5. Case Studies and Real-World Projects
Case studies and real-world projects are integral to the curriculum, providing students with opportunities to analyze complex business problems and develop practical solutions. These projects may involve:
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Analyzing the performance of a hotel or resort and recommending strategies for improvement.
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Developing a marketing plan for a tourism destination.
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Planning and executing a fundraising event for a non-profit organization.
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Conducting a feasibility study for a new tourism venture.
4.6. Industry-Specific Software and Tools
Masters in Tourism and Hospitality programs often incorporate industry-specific software and tools to prepare students for the demands of the modern workplace. These tools may include:
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Property Management Systems (PMS): Used to manage hotel operations, reservations, and guest services.
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Revenue Management Systems (RMS): Used to optimize pricing and inventory in the hospitality industry.
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Customer Relationship Management (CRM) Systems: Used to manage customer data and improve customer service.
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Data Analytics Software: Used to analyze data and identify trends in the tourism industry.
5. What Career Opportunities Are Available With a Masters in Tourism and Hospitality?
A Masters in Tourism and Hospitality opens doors to a wide array of exciting and rewarding career opportunities. According to a 2023 report by the World Travel and Tourism Council (WTTC), the tourism sector is projected to create 126 million new jobs globally over the next decade.
5.1. Management Positions
Graduates with a masters degree are well-prepared for management positions in various sectors of the industry, including:
- Hotel Management: Overseeing all aspects of hotel operations, from guest services to financial management.
- Restaurant Management: Managing restaurant staff, ensuring customer satisfaction, and controlling costs.
- Resort Management: Coordinating activities and services at resorts to provide guests with a memorable experience.
- Event Planning: Planning and executing corporate events, conferences, weddings, and other special occasions.
- Tourism Management: Developing and promoting tourism destinations, managing tourism-related businesses, and implementing sustainable tourism practices.
5.2. Specialized Roles
A masters degree can also lead to specialized roles that require in-depth knowledge and expertise, such as:
- Revenue Manager: Optimizing pricing and inventory to maximize revenue in hotels, resorts, and other hospitality businesses.
- Tourism Analyst: Conducting research, analyzing data, and providing insights to inform decision-making in the tourism industry.
- Sustainability Manager: Developing and implementing sustainable practices to minimize the environmental and social impact of tourism.
- Destination Marketing Manager: Promoting tourism destinations through marketing campaigns, public relations, and other initiatives.
- Consultant: Providing expert advice and guidance to tourism and hospitality businesses on a wide range of issues.
5.3. Entrepreneurial Ventures
A Masters in Tourism and Hospitality can provide the knowledge, skills, and network needed to launch successful entrepreneurial ventures in the industry, such as:
- Boutique Hotel Owner: Creating a unique and personalized hotel experience for guests.
- Tour Operator: Designing and leading tours to popular and off-the-beaten-path destinations.
- Event Planning Company: Planning and executing events for corporate clients, non-profit organizations, and individuals.
- Restaurant Owner: Opening a restaurant with a unique concept and menu.
- Travel Blogger: Creating content and building a following to promote travel and tourism.
5.4. Government and Non-Profit Organizations
Graduates with a masters degree can also find opportunities in government agencies and non-profit organizations that focus on tourism development, policy, and sustainability. These roles may involve:
- Working for a tourism board or government agency to promote tourism in a particular region or country.
- Developing and implementing tourism policies and regulations.
- Working for a non-profit organization to promote sustainable tourism practices and support local communities.
5.5. Average Salary Expectations
The average salary for professionals with a Masters in Tourism and Hospitality varies depending on the specific role, location, and experience level. However, according to a 2023 salary survey by Payscale, the median salary for hospitality managers in the United States is around $70,000 per year. This can increase to over $100,000 for senior-level positions with significant experience.
5.6. Potential Employers
Potential employers for graduates with a Masters in Tourism and Hospitality include:
- Hotels and Resorts: From luxury hotels to budget-friendly resorts, there are numerous opportunities for management and specialized roles.
- Restaurants and Food Service Companies: Managing restaurant operations, developing menus, and ensuring customer satisfaction.
- Tour Operators and Travel Agencies: Designing and leading tours, selling travel packages, and providing customer service.
- Event Planning Companies: Planning and executing events for corporate clients, non-profit organizations, and individuals.
- Tourism Boards and Government Agencies: Promoting tourism in a particular region or country and developing tourism policies.
6. How to Choose the Right Masters Program in Tourism and Hospitality
Selecting the right Masters program in Tourism and Hospitality is a pivotal decision that can significantly impact your career trajectory.
6.1. Accreditation and Program Reputation
Accreditation is a critical factor to consider when evaluating Masters programs. Accreditation ensures that the program meets certain quality standards and is recognized by employers in the industry. Look for programs accredited by reputable organizations such as the Accreditation Commission for Programs in Hospitality Administration (ACPHA) or the International Centre of Excellence in Tourism and Hospitality Education (THE-ICE).
6.2. Curriculum and Specializations Offered
The curriculum should align with your career goals and interests. Review the core courses and elective options to ensure they cover the topics that are most relevant to your aspirations. Consider whether the program offers specializations in areas such as sustainable tourism, event management, tourism analytics, or destination development, depending on your specific interests.
6.3. Faculty Expertise and Industry Connections
The faculty should consist of experienced professionals and academics with expertise in various areas of tourism and hospitality. Look for faculty members who have industry experience, research expertise, and strong connections to the industry. These connections can provide students with valuable networking opportunities, internships, and job prospects.
6.4. Location and Facilities
The location of the program can also be an important factor to consider. Some programs are located in major tourism destinations, providing students with access to industry events, networking opportunities, and potential employers. The facilities should be modern and well-equipped, with access to industry-specific software, technology, and resources.
6.5. Program Cost and Financial Aid Options
The cost of a Masters program can vary widely depending on the institution, location, and program format. Consider the tuition fees, living expenses, and other associated costs when evaluating programs. Explore financial aid options such as scholarships, grants, loans, and assistantships to help finance your education.
6.6. Program Format and Flexibility
Masters programs are offered in various formats, including full-time, part-time, online, and hybrid options. Consider your personal and professional commitments when choosing a program format. Online programs offer flexibility for students who need to balance their studies with work or other responsibilities.
6.7. Alumni Network and Career Services
A strong alumni network can provide graduates with valuable career support, networking opportunities, and mentorship. Look for programs with an active alumni association and a track record of successful graduates. Career services should offer resources such as career counseling, resume workshops, interview preparation, and job placement assistance.
7. How to Finance Your Masters in Tourism and Hospitality
Financing a Masters in Tourism and Hospitality requires careful planning and exploration of various funding options.
7.1. Scholarships and Grants
Scholarships and grants are a valuable source of funding that do not need to be repaid. Look for scholarships and grants offered by universities, government agencies, industry associations, and private organizations. Some scholarships are based on academic merit, while others are based on financial need or specific criteria such as ethnicity, gender, or field of study.
7.2. Loans
Loans are another common way to finance a Masters degree. Federal student loans are often the most affordable option, with low interest rates and flexible repayment terms. Private loans are also available, but they typically have higher interest rates and less favorable repayment terms.
7.3. Assistantships and Fellowships
Assistantships and fellowships provide students with financial support in exchange for their services. Teaching assistantships involve assisting faculty members with teaching duties, while research assistantships involve assisting with research projects. Fellowships are typically awarded to students with exceptional academic qualifications.
7.4. Employer Sponsorship
Some employers may be willing to sponsor their employees education by providing tuition reimbursement or other forms of financial assistance. This is particularly common in the tourism and hospitality industry, where employers often value employees with advanced degrees.
7.5. Crowdfunding and Personal Savings
Crowdfunding and personal savings can also be used to finance a Masters degree. Crowdfunding involves raising money from friends, family, and other supporters through online platforms. Personal savings can be used to supplement other forms of financial aid.
7.6. Budgeting and Cost-Saving Strategies
Creating a budget and implementing cost-saving strategies can help minimize the financial burden of pursuing a Masters degree. This may involve reducing expenses, finding affordable housing, and taking advantage of student discounts.
7.7. Return on Investment (ROI)
Consider the return on investment (ROI) when evaluating financing options. A Masters degree can increase your earning potential and lead to more career opportunities, but it is important to weigh the costs and benefits before making a decision.
8. The Benefits of Studying Tourism and Hospitality in Vietnam
Studying Tourism and Hospitality in Vietnam offers unique advantages, blending academic rigor with hands-on experience in a thriving industry. SIXT.VN, a leading travel service provider in Vietnam, understands the appeal of this dynamic environment.
8.1. Overview of Vietnam’s Tourism Industry
Vietnam’s tourism industry has experienced remarkable growth in recent years. According to the Vietnam National Administration of Tourism, the country welcomed over 18 million international visitors in 2019, generating billions of dollars in revenue. Despite the challenges posed by the COVID-19 pandemic, the industry is poised for a strong recovery, with ambitious goals for future growth.
8.2. Unique Cultural Experiences
Vietnam offers a rich tapestry of cultural experiences that are invaluable for students studying tourism and hospitality. From ancient temples and historic sites to vibrant festivals and traditional cuisine, there is no shortage of opportunities to immerse oneself in the local culture.
8.3. Diverse Tourism Destinations
Vietnam boasts a diverse range of tourism destinations, from the bustling cities of Hanoi and Ho Chi Minh City to the stunning beaches of Phu Quoc and Nha Trang. Students can gain practical experience in various settings, whether it’s managing a luxury resort, organizing tours of historic landmarks, or developing sustainable tourism initiatives in rural areas.
8.4. Affordable Living and Tuition Costs
Compared to many Western countries, Vietnam offers a relatively affordable cost of living and tuition fees. This makes it an attractive destination for international students seeking a high-quality education at a reasonable price.
8.5. Networking Opportunities
Studying in Vietnam provides students with unique networking opportunities within the local tourism and hospitality industry. They can connect with industry professionals, participate in conferences and trade shows, and build relationships that can lead to future career opportunities.
8.6. Language Skills
Learning Vietnamese can be a valuable asset for students studying tourism and hospitality in Vietnam. It allows them to communicate more effectively with locals, gain a deeper understanding of the culture, and enhance their career prospects in the region.
8.7. Government Support for Tourism Education
The Vietnamese government recognizes the importance of tourism education and has invested in developing high-quality programs to meet the growing demand for skilled professionals. This support ensures that students receive a relevant and up-to-date education that prepares them for success in the industry.
9. Case Studies of Successful Tourism and Hospitality Graduates
Examining the career paths of successful Tourism and Hospitality graduates provides valuable insights into the potential outcomes of pursuing this educational path.
9.1. Hotel Manager
Name: Nguyen Van A
Education: Masters in Tourism and Hospitality Management from a top university in Vietnam
Career Path: Started as a front desk agent, worked his way up to assistant manager, and eventually became the general manager of a luxury hotel in Hanoi.
Key Achievements: Increased hotel occupancy rates by 20% in his first year as general manager, implemented sustainable practices that reduced the hotels environmental impact.
9.2. Event Planner
Name: Tran Thi B
Education: Masters in Event Management from an international university
Career Path: Began as an event coordinator, gained experience planning corporate events and weddings, and eventually launched her own event planning company.
Key Achievements: Successfully planned and executed numerous high-profile events, built a strong reputation for creativity and attention to detail.
9.3. Tourism Consultant
Name: Le Hoang C
Education: Masters in Tourism Development from a renowned university
Career Path: Started as a research analyst, gained expertise in tourism planning and policy, and eventually became a consultant advising governments and organizations on sustainable tourism development.
Key Achievements: Developed tourism master plans for several regions in Vietnam, helped implement sustainable tourism practices that benefited local communities.
9.4. Restaurant Owner
Name: Pham Minh D
Education: Masters in Hospitality Management from a culinary institute
Career Path: Worked in various restaurants to gain experience, developed a unique restaurant concept, and eventually opened his own successful restaurant in Ho Chi Minh City.
Key Achievements: Created a popular dining destination that showcases Vietnamese cuisine, received accolades for culinary excellence and customer service.
9.5. Travel Blogger
Name: Hoang Thu E
Education: Masters in Tourism Marketing from a leading university
Career Path: Started a travel blog to share her experiences and insights, built a large following on social media, and eventually became a full-time travel blogger and influencer.
Key Achievements: Partnered with tourism boards and travel companies to promote destinations, inspired thousands of people to travel and explore the world.
9.6. Key Takeaways from These Case Studies
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Education Matters: A Masters degree can provide graduates with the knowledge, skills, and credentials needed to succeed in their chosen career path.
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Experience is Essential: Gaining practical experience through internships, entry-level positions, and entrepreneurial ventures is crucial for career advancement.
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Networking is Key: Building relationships with industry professionals, mentors, and peers can open doors to new opportunities and provide valuable support.
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Passion and Dedication: A passion for tourism and hospitality, combined with hard work and dedication, is essential for achieving long-term success.
10. Frequently Asked Questions (FAQs) About Masters in Tourism and Hospitality
10.1. What are the prerequisites for a Masters in Tourism and Hospitality?
Typically, a bachelors degree in a related field such as tourism, hospitality, business, or management is required. Some programs may accept applicants from other disciplines if they demonstrate relevant experience or a strong interest in the field.
10.2. Is the GRE or GMAT required for admission?
Some programs may require GRE or GMAT scores, while others have waived this requirement. Check the specific admission requirements of each program you are interested in.
10.3. How long does it take to complete a Masters program?
Most Masters programs in Tourism and Hospitality take between one to two years to complete, depending on whether you study full-time or part-time.
10.4. Can I study online?
Yes, many universities offer online Masters programs in Tourism and Hospitality, providing flexibility for students who need to balance their studies with work or other commitments.
10.5. What are the career prospects after completing a Masters degree?
A Masters degree can open doors to a wide range of career opportunities in management, specialized roles, entrepreneurship, and government/non-profit organizations.
10.6. What is the average salary for graduates?
The average salary varies depending on the specific role, location, and experience level. However, graduates with a Masters degree typically earn more than those with only a bachelors degree.
10.7. How can I finance my studies?
Explore scholarships, grants, loans, assistantships, employer sponsorship, crowdfunding, and personal savings to finance your studies.
10.8. What are the benefits of studying in Vietnam?
Vietnam offers unique cultural experiences, diverse tourism destinations, affordable living costs, networking opportunities, and government support for tourism education.
10.9. What are the key skills I will gain?
You will gain skills in strategic planning, financial management, marketing and sales, operations management, leadership and communication, and problem-solving.
10.10. How do I choose the right program?
Consider accreditation, curriculum, faculty expertise, location, cost, program format, alumni network, and career services when choosing the right program for you.
Ready to elevate your career in the exciting world of tourism and hospitality? Contact SIXT.VN today! Our expert team can provide personalized advice and support to help you explore your options, plan your trip, and make the most of your experience in Vietnam. Visit our website or call our hotline at +84 986 244 358. Let SIXT.VN be your trusted partner in creating unforgettable travel experiences! Address: 260 Cau Giay, Hanoi, Vietnam.
