What Are Essential Hospitality And Tourism Vocabulary Words PDF?

4 May, 2025 • 0 Comment
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Are you planning a trip to Vietnam and want to communicate effectively with locals? Mastering Hospitality And Tourism Vocabulary Words Pdf is crucial for a smooth and enjoyable experience. SIXT.VN offers comprehensive travel solutions in Vietnam, and understanding key phrases will enhance your interactions and help you navigate the country with confidence. This guide will equip you with the essential vocabulary, ensuring you make the most of your Vietnamese adventure. Let’s discover useful words for your trip to Vietnam!

Contents

1. Why is Hospitality and Tourism Vocabulary Important?

Why is understanding hospitality and tourism vocabulary important for travelers? It’s essential because it enhances your travel experience by facilitating clear communication. According to a study by the Vietnam National Administration of Tourism in 2023, tourists who can communicate effectively with locals report higher satisfaction levels. This vocabulary not only helps in booking accommodations and transportation but also in understanding local customs and traditions, enriching your cultural immersion.

  • Enhanced Communication: Clear communication leads to better experiences.
  • Cultural Immersion: Understanding local terms helps in appreciating the culture.
  • Smoother Transactions: Vocabulary aids in easy booking and transactions.
  • Confidence: Being able to communicate boosts your confidence while traveling.
  • Safety: Knowing key phrases can help in emergencies.
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2. Essential Greetings and Basic Phrases

What are some essential greetings and basic phrases in Vietnamese hospitality? Knowing these phrases can significantly improve your interactions with locals. Starting with a friendly greeting sets a positive tone and shows respect for the local culture.

Phrase Vietnamese Pronunciation Usage
Hello Xin chào Sin Chao General greeting for any time of day.
Thank you Cảm ơn Cam uhn Expressing gratitude.
You’re welcome Không có gì Khong koh zi Responding to thank you.
Excuse me Xin lỗi Sin loy Getting someone’s attention or apologizing.
How much? Bao nhiêu? Bao nyew? Asking the price of something.
Where is…? … ở đâu? … uh dow? Asking for directions.
Do you speak English? Bạn có nói tiếng Anh không? Ban koh noi ting Anh khong? Asking if someone speaks English.
Yes Dạ (with respect) / Có Ya / Koh Affirmative responses.
No Không Khong Negative response.
Good morning Chào buổi sáng Chao booy sang Greeting in the morning.
Good evening Chào buổi tối Chao booy toy Greeting in the evening.

3. Accommodation Vocabulary

What accommodation vocabulary should I know for booking hotels in Vietnam? Whether you’re booking a luxury resort or a budget-friendly hostel, knowing these terms will help you secure the perfect stay.

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Term Meaning Example Usage
Hotel A commercial establishment offering lodging, meals, and other services to travelers and tourists. “I have a reservation at this hotel for tonight.”
Resort A place that provides lodging, entertainment, and recreation, especially for vacationers. “We’re spending our vacation at a beautiful beach resort.”
Hostel An inexpensive type of lodging, often with dormitory-style rooms, popular among budget travelers. “I’m staying at a hostel to save money on accommodation.”
Room Service The service of having food and drinks brought to one’s room in a hotel. “We ordered room service for a late-night snack.”
Check-in The process of registering at a hotel upon arrival. “What time is check-in at the hotel?”
Check-out The process of settling one’s account and leaving a hotel. “Check-out is at 11 AM.”
Reservation An arrangement to have something (such as a room, table, or seat) held for one’s use. “I have a reservation under the name Smith.”
Single Room A room in a hotel that accommodates one person. “I’d like to book a single room for three nights.”
Double Room A room in a hotel that accommodates two people, usually with one double bed. “We need a double room for our anniversary trip.”
Twin Room A room in a hotel that accommodates two people, usually with two single beds. “Can we get a twin room instead of a double?”
Suite A set of connected rooms, especially in a hotel. “The presidential suite has an amazing view.”
Amenities Desirable or useful features or facilities of a building or place. “The hotel has excellent amenities like a pool and gym.”
Front Desk The place in a hotel where guests are greeted and registered. “You can get your key at the front desk.”
Concierge A hotel employee whose job is to assist guests by arranging tours, making reservations, etc. “The concierge helped us book a fantastic city tour.”
Vacancy An unoccupied position or job; an unoccupied room in a hotel or other lodging. “Do you have any vacancy for tonight?”
No Vacancy When all rooms are occupied. “I am sorry, we have no vacancy at the moment.”
Extra Bed An additional bed added to a room, often a folding bed. “Can we request an extra bed for our child?”
Breakfast Included A statement indicating that the cost of breakfast is included in the price of the room. “Is breakfast included in the room rate?”
All-Inclusive Including the cost of all meals and drinks. “We booked an all-inclusive package for our vacation.”
Room Rate The cost of renting a room for a night. “What is the room rate for a double room?”
View The ability to see something from a particular place. “We would like a room with a view of the ocean.”
Non-Smoking Room A room where smoking is not allowed. “Do you have any non-smoking rooms available?”
Smoking Room A room where smoking is allowed. “We require a smoking room please.”
Key Card A plastic card that is used to open the door of a hotel room. “Please keep your key card safe.”
Luggage Suitcases or other bags in which to pack personal belongings for traveling. “The porter will help you with your luggage.”
Porter An employee at a hotel or airport who carries luggage. “The porter carried our bags to the room.”
Housekeeping The management of duties and chores involved in the running of a household or establishment such as a hotel. “Please call housekeeping for fresh towels.”
Mini-Bar A small refrigerator in a hotel room, typically stocked with drinks and snacks. “The mini-bar is stocked with a variety of beverages.”
Safe A strong fireproof cabinet with a complex lock, used for storing valuables. “We stored our passports in the safe.”
Laundry Service A service where guests can have their clothes washed and dried by the hotel. “The hotel offers a convenient laundry service.”
Gym A room or building equipped for physical exercise. “The hotel has a well-equipped gym.”
Swimming Pool A man-made pool used for swimming. “We spent the afternoon at the swimming pool.”
Spa A place offering health and beauty treatment. “The spa offers a range of relaxing treatments.”
Wi-Fi A facility allowing computers, smartphones, or other devices to connect to the Internet wirelessly. “Is there Wi-Fi available in the room?”
Air Conditioning A system that cools and dehumidifies air. “The room has excellent air conditioning.”
Breakfast Buffet A selection of breakfast items served in a buffet style. “Enjoy our delicious breakfast buffet.”
Half Board A hotel rate that includes breakfast and one other meal (usually dinner). “We opted for half board to save on meal costs.”
Full Board A hotel rate that includes breakfast, lunch, and dinner. “With full board, all our meals are taken care of.”
Airport Shuttle A bus or van that provides transportation to and from the airport. “The hotel offers a free airport shuttle.”

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4. Transportation Vocabulary

What are the key transportation vocabulary words for getting around Vietnam? Navigating Vietnam requires understanding various modes of transport. Here’s a list of essential terms to help you travel smoothly.

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Term Meaning Example Usage
Taxi A car driven by a person whose job is to take passengers where they want to go in return for payment. “Let’s take a taxi to the city center.”
Bus A large motor vehicle carrying passengers along a fixed route. “The bus is the cheapest way to travel.”
Train A series of connected railroad cars moved along a track. “We’re taking the train to Sapa.”
Airplane A powered flying vehicle with fixed wings and a weight greater than that of the air it displaces. “Our airplane departs at 10 AM.”
Airport A place where aircraft land and take off, usually equipped with facilities for passengers and cargo. “We need to get to the airport by 7 AM.”
Ticket A piece of paper or card that gives the holder a certain right, such as to travel on a public conveyance or enter a place of entertainment. “I bought a ticket for the bus to Hanoi.”
One-way Ticket A ticket valid for a journey to a specified destination only. “I need a one-way ticket to Ho Chi Minh City.”
Round-trip Ticket A ticket valid for a journey to a specified destination and back. “I’d like a round-trip ticket to Da Nang.”
Platform A raised level surface on which people or things can stand. “The train is arriving at platform number 5.”
Departure The act of leaving. “Our departure is scheduled for tomorrow morning.”
Arrival The act of arriving. “We’re expecting their arrival at 2 PM.”
Station A place where buses or trains regularly stop. “The station is just around the corner.”
Port A town or city with a harbor where ships load or unload. “The port is busy with cargo ships.”
Ferry A boat or ship for conveying passengers and goods across a body of water. “We took a ferry to Phu Quoc Island.”
Cruise A voyage on a ship or boat taken for pleasure or as a holiday and usually calling in at several places. “We’re going on a cruise next summer.”
Rental Car A car that is rented for a short period of time. “We hired a rental car to explore the countryside.”
Motorbike A two-wheeled vehicle powered by a motor. “Renting a motorbike is a popular way to see the city.”
Cyclo A three-wheeled bicycle taxi. “Let’s take a cyclo ride around the Old Quarter.”
Meter An instrument for measuring something. “Make sure the taxi driver uses the meter.”
Fare The money paid for a journey on public transport. “What is the fare to the airport?”
Route A way or course taken in getting from a starting point to a destination. “What’s the best route to take to get to the beach?”
Map A diagrammatic representation of an area of land or sea showing physical features, cities, roads, etc. “Can you show me the map of Hanoi?”
Compass An instrument containing a magnetized pointer that shows the direction of magnetic north and bearings from it. “A compass can be useful for hiking in remote areas.”
GPS A satellite navigation system used to determine the ground position of an object. “We used GPS to find our way through the city.”
Traffic Jam A heavy congestion of traffic. “We got stuck in a traffic jam on the way to the airport.”
Toll A fee paid for the use of a road or bridge. “We had to pay a toll on the highway.”
Gas Station A service station where gasoline is sold. “We need to stop at a gas station to fill up the tank.”
Driver A person who drives a vehicle. “Our driver was very friendly and helpful.”
Conductor A person who collects fares or tickets on a public conveyance. “The conductor checked our tickets on the train.”
Pilot A person who operates the flying controls of an aircraft. “The pilot announced our arrival in Ho Chi Minh City.”
Cabin Crew The staff on a plane, ship, or train who attend to passengers. “The cabin crew provided excellent service during the flight.”
Luggage Rack A shelf or frame for holding luggage. “Please place your bags on the luggage rack.”
Seat Belt A safety strap used to hold someone in a seat in a vehicle or aircraft. “Remember to fasten your seat belt.”
Emergency Exit A special exit used in the event of an emergency. “Familiarize yourself with the location of the emergency exit.”
Customs The official department that administers and collects the duties levied by a government on imported goods. “We had to go through customs upon arrival.”
Immigration The action of coming to live permanently in a foreign country. “We showed our passports at immigration.”
Visa An endorsement on a passport indicating that the holder is allowed to enter, leave, or stay for a specified period of time in a country. “You need a visa to enter Vietnam.”
Passport An official document issued by a government, certifying the holder’s identity and citizenship and entitling them to travel under its protection to and from foreign countries. “Always keep your passport in a safe place.”

5. Dining and Restaurant Vocabulary

What dining and restaurant vocabulary will help me order food in Vietnam? Vietnamese cuisine is world-renowned, and knowing these terms will help you navigate menus and enjoy the local flavors.

Term Meaning Example Usage
Restaurant A place where people pay to sit and eat meals that are cooked and served on the premises. “We had dinner at a lovely restaurant in Hanoi.”
Cafe A small restaurant selling light meals and drinks. “Let’s meet at the cafe for coffee.”
Menu A list of dishes available in a restaurant. “Can I see the menu, please?”
Dish A specific preparation of food served as part of a meal. “This dish is a local specialty.”
Appetizer A small dish served before the main course. “We ordered spring rolls as an appetizer.”
Main Course The primary dish of a meal. “The fish is the main course.”
Dessert A sweet course served at the end of a meal. “For dessert, I’ll have the chocolate cake.”
Drink A liquid that can be swallowed as refreshment or nourishment. “What would you like to drink?”
Beverage A drink. “The beverage menu has a wide selection of options.”
Vegetarian A person who does not eat meat, and sometimes other animal products, especially for moral, religious, or health reasons. “Do you have any vegetarian options?”
Vegan A person who does not eat any animal products. “I’m vegan, so I can’t eat anything with dairy or eggs.”
Gluten-Free Foods that do not contain gluten. “Are there any gluten-free dishes on the menu?”
Special A dish not regularly on the menu, offered on a particular day. “Today’s special is fresh seafood.”
Reservation An arrangement to have a table held for one’s use at a restaurant. “I have a reservation under the name Smith.”
Table A piece of furniture with a flat top and one or more legs, providing a level surface for eating, writing, or working. “Can we have a table by the window?”
Waiter/Waitress A person who serves customers at their tables in a restaurant. “Excuse me, waiter, can we order now?”
Chef A professional cook, typically the chief cook in a restaurant or hotel. “The chef is known for his innovative dishes.”
Order A request for food or drinks in a restaurant. “Are you ready to place your order?”
To Order To request food or drinks in a restaurant. “I am ready to order.”
Bill/Check A statement of the money owed for a restaurant meal. “Can we have the bill, please?”
Tip A sum of money given to a waiter or other service worker in addition to the basic fee, as a reward for good service. “We left a generous tip for the excellent service.”
Service Charge An extra charge added to a bill, usually for service. “Is there a service charge included in the bill?”
Tap Water Water that comes from the faucet. “Can I get a glass of tap water, please?”
Bottled Water Water that is commercially packaged and sold in bottles. “Can I get a glass of bottled water, please?”
Rare (of meat) cooked so that the inside is still red. “I like my steak rare.”
Medium (of meat) cooked so that it is pink inside. “I prefer my steak medium.”
Well-Done (of meat) cooked thoroughly. “I’d like my steak well-done.”
Spicy Flavored with or containing strong spices. “Is this dish spicy?”
Mild Not having a strong or spicy flavor. “I prefer something mild.”
Sweet Having a taste or flavor similar to that of sugar; not bitter or sour. “This dessert is very sweet.”
Sour Having an acid taste like that of lemon or vinegar. “The soup has a sour taste.”
Bitter Having a sharp, pungent taste or smell; not sweet. “The coffee is too bitter for me.”
Savory Belonging to the category that is salty or spicy rather than sweet. “This dish has a savory flavor.”
Fresh Recently made or obtained; not canned, frozen, or otherwise preserved. “The ingredients are very fresh.”
Organic Produced without the use of chemical fertilizers, pesticides, or other artificial agents. “We offer organic vegetables.”
Local Relating to a particular area or one’s neighborhood. “We source local produce whenever possible.”
Imported Brought into a country from abroad for sale. “The wine is imported from France.”
Compliments to the Chef An expression of praise for the cook. “Compliments to the chef for this delicious meal!”
Bon appétit An expression wishing someone enjoyment of their meal. “Bon appétit!”
Chef’s Kiss A gesture of perfection and delight about the food. “The food was so great that it deserves a chef’s kiss!”
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Vietnamese FoodVietnamese Food

6. Shopping and Market Vocabulary

What shopping and market vocabulary is useful in Vietnam? From bustling markets to modern malls, these terms will help you haggle, find what you need, and enjoy the shopping experience.

Term Meaning Example Usage
Market A place where people gather to buy or sell goods. “We’re going to the market to buy souvenirs.”
Store/Shop A place where goods are sold. “There’s a convenience store nearby.”
Souvenir A thing that is kept as a reminder of a person, place, or event. “I want to buy a souvenir to remember my trip.”
Bargain/Haggle Negotiate the terms of a transaction; try to get a better price. “It’s acceptable to bargain at the market.”
Price The amount of money expected, required, or given in payment for something. “What’s the price of this item?”
Discount A deduction from the usual cost of something. “Do you offer a discount?”
Sale A period during which a retailer sells goods at reduced prices. “There’s a sale at the department store.”
Cash Money in the form of coins or banknotes. “Do you accept cash?”
Credit Card A plastic card used to make purchases now and pay for them later. “Can I pay with a credit card?”
Change The money returned to someone as the difference between the amount that they give and the amount due. “Here’s your change.”
Receipt A written acknowledgment that something has been received. “Can I have a receipt, please?”
Vendor A person or company offering something for sale. “The vendor at the market was very friendly.”
Customer A person who purchases goods or services from a store or business. “The customer is always right.”
Exchange Rate The value of one currency expressed in terms of another. “What’s the current exchange rate?”
Currency A system of money in general use in a particular country. “The local currency is Vietnamese Dong.”
Shop Assistant A person who serves customers in a shop. “The shop assistant helped me find what I was looking for.”
Try On Put on a garment to see if it fits or suits one. “Can I try on this shirt?”
Fitting Room A room in a shop where customers can try on clothes. “Where’s the fitting room?”
Size The overall dimensions of something. “What size do you wear?”
Color The property possessed by an object of producing different sensations on the eye as a result of the way the object reflects or emits light. “What color is this available in?”
Material The matter from which a thing is or can be made. “What material is this made of?”
Handmade Made by hand, not by machine. “This is a handmade product.”
Authentic Of undisputed origin; genuine. “This is an authentic Vietnamese silk scarf.”
Fake Not genuine; counterfeit. “Be careful of fake goods.”
Quality The standard of something as measured against other things of a similar kind; the degree of excellence of something. “The quality of these products is excellent.”
Warranty A written guarantee, issued to the purchaser of an article by its manufacturer, promising to repair or replace it if necessary within a specified period of time. “Does this come with a warranty?”
Refund Repay (money), typically to a customer who is not satisfied with goods or services bought. “Can I get a refund if I’m not happy with it?”
Open (of a shop or business) be available for business. “Is this store open?”
Closed (of a shop or business) not available for business. “The store is closed on Sundays.”
Local Products Goods made or grown in the local area. “We sell a variety of local products.”
Imported Goods Goods brought into a country from another country. “These are imported goods from Japan.”
Duty-Free Exempt from import duties. “This is a duty-free shop.”
Shopping Mall A large enclosed shopping area containing various stores and businesses. “We’re going to the shopping mall to do some shopping.”
Department Store A large retail store offering a wide variety of merchandise organized into departments. “Let’s check out the department store.”
Boutique A small store selling fashionable clothes or accessories. “I found a beautiful dress at a small boutique.”
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7. Sightseeing and Tourist Attractions Vocabulary

What sightseeing and tourist attractions vocabulary should I learn for exploring Vietnam? Vietnam is rich in cultural and natural attractions. Knowing these terms will enrich your travel experiences.

Term Meaning Example Usage
Tourist Attraction A place of interest that tourists visit, typically for its inherent or exhibited natural or cultural value, historical significance, natural or built beauty, offering leisure, amusement and recreation. “Hạ Long Bay is a famous tourist attraction in Vietnam.”
Landmark A building or place that is easily recognized, especially one that you can use to judge where you are. “The Eiffel Tower is a well-known landmark in Paris.”
Museum A building in which objects of historical, scientific, artistic, or cultural interest are stored and exhibited. “We visited the National Museum to learn about Vietnamese history.”
Temple A building devoted to the worship of a god or gods. “The temple is a sacred place for locals.”
Pagoda A tiered tower with multiple eaves, built in the tradition originating in East Asia. “The ancient pagoda is a beautiful sight.”
Cathedral The principal church of a diocese, with which the bishop is officially associated. “The cathedral is a stunning example of Gothic architecture.”
Monument A statue or other structure erected to commemorate a notable person or event. “The war monument honors the soldiers who fought bravely.”
Historical Site A place where a significant event in history occurred or where there is a structure of historical importance. “This historical site dates back to the 15th century.”
UNESCO World Heritage Site A place listed by UNESCO as of special cultural or physical significance. “Hoi An Ancient Town is a UNESCO World Heritage Site.”
Ruins The remains of a building, city, or other structure. “We explored the ancient ruins.”
National Park A scenic or historically important area of countryside protected by the federal government for the enjoyment of the general public or the preservation of wildlife. “Cúc Phương National Park is great for hiking.”
Botanical Garden A garden dedicated to the collection, cultivation, preservation and display of a wide range of plants labelled with their names. “The botanical garden has a diverse collection of plant species.”
Zoo An establishment that maintains a collection of wild animals, typically in a park or gardens, for study, conservation, or display to the public. “We took the kids to the zoo to see the animals.”
Gallery A room or building for the display or sale of works of art. “The art gallery features contemporary paintings.”
Exhibit An object or collection of objects on public display in an art gallery or museum. “The dinosaur exhibit was fascinating.”
Tour Guide A person who leads tours of places of interest. “Our tour guide was very knowledgeable.”
Guided Tour An organized group shown around a place of interest by a guide. “We took a guided tour of the city.”
Entrance Fee The money charged to enter a place. “The entrance fee is 50,000 VND.”
Opening Hours The times during which a place is open to the public. “What are the opening hours of the museum?”
Souvenir Shop A shop selling souvenirs. “We bought postcards at the souvenir shop.”
Local Culture The customs, arts, social institutions, and achievements of a particular nation, people, or group. “We learned about the local culture during our visit.”
Traditional Existing in or as part of a tradition; long-established. “The festival featured traditional music and dance.”
Festival An organized series of acts and performances, usually cultural. “The festival celebrates the region’s heritage.”
Performance An act of staging or presenting a play, concert, or other form of entertainment. “We watched a performance of traditional water puppetry.”
Dance Move rhythmically to music, typically following a set sequence of steps. “The dance was mesmerizing.”
Music Vocal or instrumental sounds (or both) combined in such a way as to produce beauty of form, harmony, and expression of emotion. “The music was lively and upbeat.”
Art The expression or application of human creative skill and imagination, typically in a visual form such as painting or sculpture, producing works to be appreciated primarily for their beauty or emotional power. “The art in the gallery was very impressive.”
Handicraft A particular skill of making decorative objects by hand. “We bought handicrafts at the local market.”
Photography The art or practice of taking and processing photographs. “Photography is not allowed inside the museum.”
Local Cuisine The traditional dishes and cooking practices of a region. “We enjoyed the local cuisine at a street food stall.”
Accommodation A room, building, or other lodging where someone may live or stay. “The accommodation was comfortable and clean.”
Transportation A means of transport. “We used public transportation to get around the city.”
Travel Insurance Insurance that covers medical expenses, trip cancellation, lost luggage, and other losses incurred while traveling. “It’s important to have travel insurance.”
Emergency Contact A person to be contacted in case of an emergency. “We provided our emergency contact information.”
First Aid Basic medical treatment given to someone who is injured or suddenly becomes ill. “The first aid kit is in the reception area.”
Safety Tips Advice and guidelines to ensure safety and well-being. “We followed the safety tips provided by the tour guide.”

Hanoi TempleHanoi Temple

8. Emergency and Health Vocabulary

What emergency and health vocabulary is crucial for travel in Vietnam? Being prepared for emergencies is essential. These terms can help you seek assistance when needed.

Term Meaning Example Usage
Emergency A serious, unexpected, and often dangerous situation requiring immediate action. “Call the police in case of an emergency.”
Help The action of helping someone. “Help! I need assistance.”
Doctor A person who is skilled in the science of medicine; a physician. “I need to see a doctor.”
Hospital An institution providing medical and surgical treatment and nursing care for sick or injured people. “Take me to the nearest hospital.”
Pharmacy A store where medicinal drugs are dispensed; a drugstore. “Is there a pharmacy nearby?”
Medicine A compound or preparation used for the treatment or prevention of disease. “I need to buy some medicine for a headache
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What Are Essential Hospitality And Tourism Vocabulary Words PDF?