Are you curious about what social activities are popular among locals in the evenings or weekends in Vietnam? SIXT.VN is here to guide you through the vibrant social scene of Vietnam, offering tailored travel solutions to immerse you in authentic local experiences. Explore unique activities, cultural hotspots, and hidden gems, creating unforgettable memories while enjoying seamless travel arrangements. Discover local experiences, Vietnamese culture, and travel tips.
Contents
- 1. Discovering Hanoi’s Evening and Weekend Social Scene
- 1.1. Exploring Night Markets
- 1.2. Lakeside Gatherings
- 1.3. Traditional Performances
- 1.4. Modern Entertainment Hubs
- 1.5. Culinary Experiences
- 1.6. Sport and Recreation
- 1.7. Religious and Spiritual Practices
- 1.8. Volunteering and Community Service
- 1.9. Educational and Cultural Workshops
- 1.10. Family-Oriented Activities
- 2. Navigating Hanoi’s Social Scene with SIXT.VN
- 2.1. Airport Transfers
- 2.2. Hotel Bookings
- 2.3. Customized Tour Packages
- 2.4. Local Insights and Recommendations
- 2.5. 24/7 Customer Support
- 3. Tips for Immersing Yourself in Hanoi’s Social Scene
- 3.1. Learn Basic Vietnamese Phrases
- 3.2. Embrace Street Food Culture
- 3.3. Dress Respectfully
- 3.4. Be Open to New Experiences
- 3.5. Respect Local Customs and Traditions
- 3.6. Participate in Local Events
- 3.7. Be Mindful of Environmental Issues
- 3.8. Learn About Vietnamese History and Culture
- 3.9. Be a Responsible Tourist
- 3.10. Share Your Experiences
- 4. Why Choose SIXT.VN for Your Hanoi Travel Needs
- 4.1. Convenience and Flexibility
- 4.2. Reliability and Trustworthiness
- 4.3. Local Expertise and Insights
- 4.4. Competitive Pricing and Value
- 4.5. Commitment to Customer Satisfaction
- 5. Key Takeaways
- 5.1. Embrace the Local Culture
- 5.2. Connect with Locals
- 5.3. Explore Modern Entertainment Hubs
- 5.4. Family-Oriented Activities
- 5.5. SIXT.VN as Your Travel Partner
- 6. Conclusion: Unlock the Social Heart of Hanoi with SIXT.VN
- 7. FAQs: Popular Social Activities in Hanoi
1. Discovering Hanoi’s Evening and Weekend Social Scene
What Social Activities Are Popular Among Locals In The Evenings Or Weekends? Exploring the social activities of locals in Hanoi during evenings and weekends unveils a vibrant tapestry of cultural experiences. From bustling night markets and traditional performances to serene lakeside gatherings and modern entertainment hubs, Hanoi offers a diverse range of options. Engage with locals, savor authentic cuisine, and immerse yourself in the city’s unique charm. Let SIXT.VN be your gateway to experiencing the best of Hanoi’s social life, providing you with seamless travel and accommodation services tailored to your preferences.
1.1. Exploring Night Markets
Hanoi’s night markets are a sensory explosion of sights, sounds, and smells, reflecting the city’s lively social culture. These markets are not just places to shop; they are social hubs where locals gather to eat, meet friends, and enjoy the vibrant atmosphere. The most famous is the Hanoi Night Market in the Old Quarter, which stretches for 3 kilometers and offers everything from clothing and accessories to street food and souvenirs.
What to expect:
- Authentic Street Food: Indulge in local favorites like pho, banh mi, and various grilled snacks.
- Shopping: Find unique handicrafts, clothing, and souvenirs at affordable prices.
- Socializing: Experience the friendly atmosphere and interact with local vendors and shoppers.
- Entertainment: Enjoy impromptu performances and street music.
These night markets are an ideal way to experience the local culture and socialize with Hanoians, providing an immersive glimpse into their everyday lives. According to the Hanoi Department of Tourism, night markets attract thousands of visitors each weekend, highlighting their significance as social and economic hubs.
1.2. Lakeside Gatherings
Hoan Kiem Lake, also known as Turtle Lake, is the heart of Hanoi and a central gathering point for locals, especially in the evenings and on weekends. The area around the lake becomes a pedestrian zone during these times, encouraging people to stroll, exercise, and socialize.
Activities around Hoan Kiem Lake:
- Walking and Jogging: The paved paths around the lake are perfect for a leisurely walk or a brisk jog.
- Tai Chi and Aerobics: Join groups practicing Tai Chi or aerobics in the early morning or evening.
- Street Performances: Enjoy traditional music, dance, and other cultural performances.
- Coffee and Conversation: Relax at one of the many cafes overlooking the lake and enjoy a cup of Vietnamese coffee.
The serene atmosphere and central location make Hoan Kiem Lake a beloved spot for locals to unwind and connect with their community. A study by the Hanoi Cultural Research Center indicated that Hoan Kiem Lake is the most visited public space in Hanoi, underscoring its role as a social and recreational center.
1.3. Traditional Performances
Hanoi is rich in cultural traditions, and attending a traditional performance is a popular social activity. These performances offer a glimpse into Vietnam’s heritage and provide a shared experience for locals and tourists alike.
Popular Traditional Performances:
- Water Puppet Shows: Thang Long Water Puppet Theatre offers captivating shows that tell stories of Vietnamese folklore.
- Ca Tru Singing: Enjoy this ancient form of chamber music, recognized by UNESCO as an intangible cultural heritage.
- Cheo and Tuong Theatre: Experience these classical forms of Vietnamese opera, which combine music, dance, and drama.
These performances not only entertain but also educate, fostering a sense of cultural pride and community among attendees. According to the Vietnam National Academy of Music, traditional performances are experiencing a resurgence in popularity, particularly among younger generations eager to connect with their cultural roots.
1.4. Modern Entertainment Hubs
Alongside traditional activities, Hanoi boasts modern entertainment hubs that cater to diverse social preferences. These venues provide spaces for locals to relax, have fun, and connect with friends and family.
Modern Entertainment Options:
- Shopping Malls: Visit Vincom Mega Mall or Lotte Center Hanoi for shopping, dining, and entertainment.
- Cinemas: Catch the latest blockbuster at one of Hanoi’s modern movie theaters.
- Bars and Pubs: Explore the vibrant nightlife scene in the Old Quarter, known for its diverse range of bars and pubs.
- Cafes and Co-working Spaces: Relax at trendy cafes or work at co-working spaces, which often host social events and workshops.
These modern hubs reflect Hanoi’s evolving social landscape, offering a mix of activities that appeal to different age groups and interests. A survey by the Hanoi Business Association revealed that the entertainment industry has seen significant growth in recent years, driven by increasing demand from locals and tourists.
1.5. Culinary Experiences
Food is central to Vietnamese culture, and sharing a meal is a popular social activity. Hanoi offers a wide range of culinary experiences, from street food tours to fine dining restaurants, providing opportunities for locals to bond over delicious food.
Culinary Activities:
- Street Food Tours: Join a guided tour to sample local specialties and learn about Vietnamese cuisine.
- Cooking Classes: Take a cooking class to learn how to prepare traditional dishes and impress your friends and family.
- Family Dinners: Enjoy a home-cooked meal with family members, a cherished tradition in Vietnamese culture.
- Restaurant Outings: Explore Hanoi’s diverse culinary scene, from traditional Vietnamese restaurants to international cuisines.
These culinary experiences not only satisfy the taste buds but also strengthen social connections, making them an integral part of Hanoi’s social life. According to the Vietnam Culinary Association, food-related tourism is on the rise, highlighting the importance of culinary experiences in attracting visitors and promoting local culture.
1.6. Sport and Recreation
Engaging in sports and recreational activities is a favorite pastime for many Hanoians, providing opportunities for exercise, relaxation, and social interaction. From parks and sports centers to outdoor adventures, Hanoi offers a range of options for staying active and connecting with others.
Sport and Recreation Activities:
- Badminton and Volleyball: Join a local game of badminton or volleyball in parks or community centers.
- Cycling: Explore Hanoi’s scenic routes by bicycle, either on your own or with a group.
- Gyms and Fitness Centers: Work out at one of Hanoi’s modern gyms or fitness centers.
- Yoga and Dance Classes: Attend a yoga or dance class to improve your fitness and meet new people.
These activities promote a healthy lifestyle and foster a sense of community among participants. According to the Hanoi Department of Culture and Sports, there has been an increase in participation in sports and recreational activities, reflecting a growing awareness of the importance of physical and mental well-being.
1.7. Religious and Spiritual Practices
Religious and spiritual practices play a significant role in the lives of many Hanoians, providing a sense of community, purpose, and connection. Attending religious services, visiting temples, and participating in spiritual rituals are common social activities, especially on weekends and holidays.
Religious and Spiritual Activities:
- Temple Visits: Visit famous temples like Tran Quoc Pagoda or Ngoc Son Temple to pay respects and seek blessings.
- Religious Festivals: Participate in traditional festivals like Tet (Lunar New Year) or Buddha’s Birthday, which involve communal prayers, rituals, and celebrations.
- Meditation and Mindfulness: Join a meditation group or attend mindfulness workshops to cultivate inner peace and connect with like-minded individuals.
- Charitable Activities: Engage in charitable activities like donating to temples or volunteering at community centers to give back to society and earn merit.
These religious and spiritual practices offer a sense of belonging and foster social harmony among participants. A study by the Vietnam Academy of Social Sciences found that religious and spiritual beliefs continue to influence the values and behaviors of many Vietnamese people, underscoring their importance in shaping social norms and relationships.
1.8. Volunteering and Community Service
Volunteering and community service are increasingly popular social activities among Hanoians, reflecting a growing desire to make a positive impact on society and connect with others through meaningful actions. Participating in volunteer projects, charity events, and community initiatives provides opportunities for personal growth, social interaction, and contributing to the well-being of others.
Volunteering and Community Service Activities:
- Environmental Cleanups: Join efforts to clean up parks, lakes, and other public spaces.
- Supporting Disadvantaged Groups: Volunteer at orphanages, nursing homes, or centers for people with disabilities.
- Teaching and Mentoring: Tutor students, mentor young people, or teach skills to adults in need.
- Community Development Projects: Participate in projects aimed at improving infrastructure, sanitation, or education in underserved communities.
These activities not only address social needs but also foster a sense of solidarity and civic responsibility among volunteers. According to the Vietnam Volunteer Network, there has been a significant increase in volunteer participation, particularly among young people eager to contribute to social development and make a difference in their communities.
1.9. Educational and Cultural Workshops
Attending educational and cultural workshops is a rewarding social activity that allows Hanoians to learn new skills, explore their interests, and connect with like-minded individuals. These workshops cover a wide range of topics, from arts and crafts to technology and business, providing opportunities for personal enrichment, professional development, and social interaction.
Educational and Cultural Workshops:
- Arts and Crafts Workshops: Learn traditional crafts like pottery, painting, or embroidery.
- Language Classes: Take a class to learn Vietnamese or another foreign language.
- Technology Workshops: Acquire skills in coding, web design, or digital marketing.
- Business and Entrepreneurship Seminars: Attend seminars to learn about starting and running a business.
These workshops promote lifelong learning and foster a sense of community among participants. A survey by the Hanoi Continuing Education Center revealed that participation in educational and cultural workshops has been steadily increasing, reflecting a growing desire for personal and professional development among Hanoians.
1.10. Family-Oriented Activities
Family is the cornerstone of Vietnamese society, and spending quality time with loved ones is a cherished social activity. Hanoi offers a variety of family-oriented activities that cater to different age groups and interests, providing opportunities for bonding, recreation, and creating lasting memories.
Family-Oriented Activities:
- Visiting Parks and Playgrounds: Spend a day at one of Hanoi’s many parks or playgrounds.
- Going to the Zoo or Aquarium: Explore the animal kingdom at the Hanoi Zoo or the Vinpearl Aquarium.
- Attending Cultural Events: Take the family to a traditional performance or a cultural festival.
- Picnics and Outings: Enjoy a picnic in a scenic park or a day trip to a nearby attraction.
These activities strengthen family bonds and provide opportunities for parents and children to connect and create shared experiences. According to the Vietnam Family Research Institute, family-oriented activities are essential for promoting the well-being and development of children and strengthening social cohesion within communities.
2. Navigating Hanoi’s Social Scene with SIXT.VN
Planning to explore Hanoi’s vibrant social scene? SIXT.VN is your trusted partner, offering a comprehensive range of travel services to ensure a seamless and enriching experience. From airport transfers and hotel bookings to customized tour packages, SIXT.VN takes care of all your travel needs, allowing you to focus on immersing yourself in the local culture and connecting with the community.
2.1. Airport Transfers
Start your Hanoi adventure with a hassle-free airport transfer service from SIXT.VN. Our professional drivers will greet you at the airport and whisk you away to your hotel in comfort and style, ensuring a smooth and stress-free arrival.
Benefits of SIXT.VN Airport Transfers:
- Reliable and Punctual Service: Our drivers are always on time and ready to assist you.
- Comfortable and Safe Transportation: Travel in modern, well-maintained vehicles.
- Convenient Booking Process: Book your airport transfer online or through our mobile app.
- 24/7 Customer Support: Our customer service team is available around the clock to assist you.
2.2. Hotel Bookings
SIXT.VN offers a wide selection of hotels in Hanoi, catering to different budgets and preferences. Whether you’re looking for a luxurious five-star hotel or a cozy boutique guesthouse, we have the perfect accommodation for you.
Advantages of Booking Hotels with SIXT.VN:
- Competitive Prices: We offer the best rates on hotels in Hanoi.
- Wide Selection of Hotels: Choose from a diverse range of accommodations.
- Easy Booking Process: Book your hotel online or through our mobile app.
- Secure Payment Options: Pay securely with your credit card or other payment methods.
2.3. Customized Tour Packages
Explore Hanoi’s social scene with our customized tour packages, designed to immerse you in the local culture and connect you with the community. Whether you’re interested in exploring night markets, attending traditional performances, or participating in culinary experiences, we can create a tour package that suits your interests and preferences.
Features of SIXT.VN Customized Tour Packages:
- Personalized Itineraries: We create itineraries tailored to your interests and preferences.
- Experienced Tour Guides: Our knowledgeable guides will take you to the best spots in Hanoi.
- Convenient Transportation: Travel in comfortable vehicles with professional drivers.
- Flexible Scheduling: Choose the dates and times that work best for you.
2.4. Local Insights and Recommendations
At SIXT.VN, we’re passionate about helping you discover the hidden gems and authentic experiences that Hanoi has to offer. Our local experts can provide you with valuable insights and recommendations, ensuring that you make the most of your trip and connect with the local culture.
SIXT.VN’s Local Insights and Recommendations:
- Best Places to Eat: Discover the best street food stalls and local restaurants.
- Must-See Attractions: Visit the most iconic landmarks and cultural sites.
- Hidden Gems: Explore off-the-beaten-path destinations and local secrets.
- Social Etiquette Tips: Learn about Vietnamese customs and traditions.
2.5. 24/7 Customer Support
SIXT.VN is committed to providing you with exceptional customer service and support. Our dedicated team is available 24/7 to assist you with any questions or concerns you may have, ensuring that your trip to Hanoi is smooth, enjoyable, and memorable.
SIXT.VN’s Customer Support Services:
- Online Chat Support: Get instant assistance through our website or mobile app.
- Phone Support: Call our hotline for immediate assistance.
- Email Support: Send us an email, and we’ll respond promptly.
- On-Site Support: Our local representatives are available to assist you in person.
3. Tips for Immersing Yourself in Hanoi’s Social Scene
To fully immerse yourself in Hanoi’s social scene, consider these tips to help you connect with locals, embrace the culture, and make the most of your experience.
3.1. Learn Basic Vietnamese Phrases
Learning a few basic Vietnamese phrases can go a long way in building rapport with locals and showing your respect for their culture. Simple phrases like “Xin chào” (Hello), “Cảm ơn” (Thank you), and “Tạm biệt” (Goodbye) can make a positive impression and open doors to meaningful interactions.
3.2. Embrace Street Food Culture
Street food is an integral part of Hanoi’s social fabric, and sampling local delicacies is a must for any visitor. Be adventurous and try popular dishes like pho, banh mi, and bun cha from street vendors and local eateries. Not only will you tantalize your taste buds, but you’ll also engage in a shared cultural experience with locals.
3.3. Dress Respectfully
When visiting religious sites, cultural attractions, or local communities, it’s important to dress respectfully and modestly. Avoid wearing revealing clothing or anything that might be considered offensive. By dressing appropriately, you’ll show your respect for local customs and traditions and avoid causing any unintentional offense.
3.4. Be Open to New Experiences
Hanoi is a city full of surprises, so be open to new experiences and embrace the unexpected. Whether it’s joining a local festival, attending a traditional performance, or simply striking up a conversation with a stranger, allow yourself to step outside your comfort zone and immerse yourself in the local culture.
3.5. Respect Local Customs and Traditions
Vietnamese culture is rich in customs and traditions, so take the time to learn about local etiquette and show your respect for these practices. Avoid behaviors that might be considered rude or disrespectful, such as speaking loudly in temples or pointing your feet at someone. By being mindful of local customs, you’ll demonstrate your appreciation for Vietnamese culture and foster positive relationships with locals.
3.6. Participate in Local Events
Hanoi hosts a variety of local events throughout the year, ranging from traditional festivals to cultural celebrations. Participating in these events is a great way to connect with locals, experience Vietnamese culture firsthand, and create lasting memories. Check local listings for upcoming events and join in the fun.
3.7. Be Mindful of Environmental Issues
Like many cities around the world, Hanoi faces environmental challenges such as pollution and waste management. Be mindful of these issues and take steps to minimize your impact on the environment. Dispose of trash properly, avoid using single-use plastics, and support eco-friendly initiatives.
3.8. Learn About Vietnamese History and Culture
To deepen your understanding and appreciation of Hanoi’s social scene, take the time to learn about Vietnamese history and culture. Visit museums, historical sites, and cultural centers to gain insights into the country’s rich heritage. Reading books, watching documentaries, and engaging with local experts can also enhance your knowledge and understanding.
3.9. Be a Responsible Tourist
As a tourist, it’s important to be mindful of your impact on the local community and economy. Support local businesses, respect cultural norms, and avoid activities that might exploit or harm the environment or local populations. By being a responsible tourist, you can contribute to the sustainable development of Hanoi and ensure that future generations can enjoy its unique charm and beauty.
3.10. Share Your Experiences
After your trip to Hanoi, share your experiences with others through social media, travel blogs, or word of mouth. By sharing your stories, photos, and insights, you can inspire others to visit Hanoi, support local businesses, and appreciate Vietnamese culture. Your experiences can also help to promote responsible tourism and contribute to the sustainable development of the city.
4. Why Choose SIXT.VN for Your Hanoi Travel Needs
SIXT.VN is your ultimate travel partner for exploring Hanoi’s social scene, offering a comprehensive range of services designed to enhance your experience and ensure a seamless and memorable trip.
4.1. Convenience and Flexibility
SIXT.VN offers unparalleled convenience and flexibility, allowing you to tailor your travel plans to your specific needs and preferences. Whether you’re looking for airport transfers, hotel bookings, customized tour packages, or local insights, we have you covered. Our online booking platform and mobile app make it easy to plan and manage your trip, while our 24/7 customer support ensures that you’re always taken care of.
4.2. Reliability and Trustworthiness
With SIXT.VN, you can rest assured that you’re working with a reliable and trustworthy travel provider. We’re committed to providing you with high-quality services, transparent pricing, and exceptional customer support. Our experienced team of travel professionals is dedicated to ensuring that your trip to Hanoi is smooth, enjoyable, and worry-free.
4.3. Local Expertise and Insights
SIXT.VN is more than just a travel agency – we’re your local experts in Hanoi. Our team of knowledgeable insiders is passionate about sharing their love for the city and helping you discover its hidden gems and authentic experiences. We can provide you with valuable insights, recommendations, and tips that you won’t find anywhere else, ensuring that you make the most of your trip.
4.4. Competitive Pricing and Value
SIXT.VN offers competitive pricing and exceptional value for your money. We work hard to negotiate the best rates on hotels, tours, and other travel services, ensuring that you get the most for your budget. Our transparent pricing policy means that you’ll never be surprised by hidden fees or unexpected costs.
4.5. Commitment to Customer Satisfaction
At SIXT.VN, customer satisfaction is our top priority. We’re committed to going above and beyond to ensure that your trip to Hanoi exceeds your expectations. From the moment you book your trip to the moment you return home, we’ll be there to support you every step of the way. Our dedicated customer support team is available 24/7 to assist you with any questions or concerns you may have.
5. Key Takeaways
Exploring Hanoi’s social scene offers a captivating blend of traditional charm and modern vibrancy. From bustling night markets and serene lakeside gatherings to traditional performances and culinary delights, there’s something for everyone to enjoy.
5.1. Embrace the Local Culture
Immerse yourself in Hanoi’s rich culture by learning basic Vietnamese phrases, embracing street food, and respecting local customs and traditions.
5.2. Connect with Locals
Engage with Hanoians through shared activities like participating in local events, volunteering in community projects, or attending educational workshops.
5.3. Explore Modern Entertainment Hubs
Discover Hanoi’s modern side by visiting shopping malls, cinemas, bars, and cafes, where you can relax, socialize, and enjoy contemporary entertainment.
5.4. Family-Oriented Activities
Strengthen family bonds by participating in family-oriented activities like visiting parks, going to the zoo, or enjoying picnics in scenic locations.
5.5. SIXT.VN as Your Travel Partner
Choose SIXT.VN as your trusted travel partner for exploring Hanoi’s social scene, offering convenient airport transfers, hotel bookings, customized tour packages, and 24/7 customer support.
6. Conclusion: Unlock the Social Heart of Hanoi with SIXT.VN
As you plan your journey to Hanoi, remember that the city’s true essence lies in its vibrant social scene. By immersing yourself in local activities, connecting with Hanoians, and exploring the diverse cultural experiences, you’ll uncover the heart and soul of this captivating city.
SIXT.VN is your gateway to unlocking the social heart of Hanoi, offering a comprehensive range of travel services designed to enhance your experience and ensure a seamless and memorable trip. Whether you’re a solo traveler, a couple, a family, or a group of friends, we can help you create the perfect itinerary to explore Hanoi’s social scene and make lasting memories.
So, what are you waiting for? Contact SIXT.VN today to start planning your Hanoi adventure and discover the social activities that are popular among locals in the evenings and weekends. Let us be your trusted partner in exploring the beauty, culture, and social charm of Hanoi, Vietnam.
Address: 260 Cau Giay, Hanoi, Vietnam.
Hotline/Whatsapp: +84 986 244 358
Website: SIXT.VN
7. FAQs: Popular Social Activities in Hanoi
7.1. What are some popular evening activities for locals in Hanoi?
Hanoi locals enjoy a variety of evening activities, including strolling around Hoan Kiem Lake, exploring the Hanoi Night Market in the Old Quarter, attending traditional water puppet shows, and enjoying street food tours. Modern entertainment options include visiting shopping malls, cinemas, and bars.
7.2. Where can I experience authentic street food in Hanoi?
Authentic street food can be found throughout Hanoi, but the Old Quarter is particularly known for its culinary delights. Popular dishes include pho, banh mi, and bun cha. Consider joining a street food tour to sample a variety of local specialties.
7.3. What cultural performances can I attend in Hanoi?
Hanoi offers a variety of cultural performances, including water puppet shows at the Thang Long Water Puppet Theatre, Ca Tru singing performances, and Cheo and Tuong theatre shows.
7.4. How can I meet locals in Hanoi?
Meeting locals can be achieved by participating in local events, volunteering in community projects, attending educational workshops, or joining sports and recreation activities. Learning basic Vietnamese phrases can also help in building connections.
7.5. What are some family-friendly activities in Hanoi?
Family-friendly activities in Hanoi include visiting parks and playgrounds, going to the Hanoi Zoo or Vinpearl Aquarium, attending cultural events, and enjoying picnics in scenic locations.
7.6. Is it safe to explore Hanoi at night?
Hanoi is generally safe to explore at night, but it’s always wise to take precautions. Stick to well-lit and populated areas, be aware of your surroundings, and avoid displaying valuables.
7.7. What should I wear when visiting religious sites in Hanoi?
When visiting religious sites in Hanoi, dress respectfully and modestly. Avoid wearing revealing clothing or anything that might be considered offensive.
7.8. How can SIXT.VN help me explore Hanoi’s social scene?
SIXT.VN offers a range of services to help you explore Hanoi’s social scene, including airport transfers, hotel bookings, customized tour packages, and local insights. We can tailor your travel plans to your specific needs and preferences.
7.9. What is the best time to visit Hanoi?
The best time to visit Hanoi is during the autumn (September to November) or spring (March to April) when the weather is mild and pleasant.
7.10. How can I book services with SIXT.VN?
You can book services with SIXT.VN online through our website or mobile app. You can also contact our customer support team for assistance with your booking.